Customer service
I visited the family dollar on Easley bridge rd Greenville sc on 03/16 at 530 pm, the manager on duty refused to check me out due to she was about to take a freaking smoke break. Plus when I stated that she could have checked me she stated she had other things to do but yet goes outside for a smoke break. She also stated I could get out of her store. I am...
Read full complaintEmployee complaint
Good afternoon,
I was store #11301 The morning of March 14th. I purchased over $60 inproduct. There is a coupon on my app that states if you spend over $50 you can use a $10 smart coupon. The store employee informed me that those coupons were not valid right now in light of all that is going on. The store is not honoring those coupons because they know they are going to make their money anyway. I returned to the store a few hours later to Exchange a damaged item. I spoke to another employee regarding the coupon. I was told that the coupon should have been honored. While I was trying to explain to the her, she told me to "stop talking". She was very rude and loud. She had the receipt but topd me i would have to return everything to the store in order for them to apply the smart coupon. I already returned to the store with a damaged item. Was told Family Dollar was not honoring coupons and a couple of the items I intended to buy were never rang up. When i returned to look for them, they were sold.
The employees at this location are already unprofessional. The manager has her son with her behind the counter. The other enployee singing loud.
Please correct this situation. It is unbelievable. I am out $10 and product. Hopeless in Plainfield, NJ
I can be contacted at [protected]@yahoo.com
Sent from my Sprint Samsung Galaxy S20 Ultra 5G.
manager
this is the second time from this store i have been rudely treated today was the last time i was in the store shopping i spend OVER 100.00 each time i go the manager got on the loud speaker telling everyone to leave the store she had an emergency WHY wasnt there a backup if that was the case i have filed another complaint the last time i was treated badly...
Read full complaintAggressive employee
On 3-7-20 at 9:50 AM My husband and I stoped by your store after our cruise to pick up several items for the trip home. I noticed the clerk having a conversation with a male. My husband went to use the restroom and found both locked with out of order signs. He asked the clerk to use the restroom. She immediately got loud and belligerent. At which time I...
I was overcharged by $10 on a recent purchase
call me i was overcharged by $10,
Charles johnson
[protected]
[protected]@hardtarget-ds.com
Ok this is crazy my third time for information missing or incomplete but they don't tell you what they need, ugh
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Read full complaintthe cashiers
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First of all I have to say I had REALLY BAD CUSTOMER SERVICE today, as usual I went shopping as every Thursday or Friday for what I need at home due to my schedule at work being hard to shop at the AM. This evening I was walking by the paper towels aisle and I saw the Angel Soft being priced 2$, so I grabbed the bag and head to the front to get checked out...
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Service
Acabo de salir del family dollar y a sido el peor servicio que he recibido. Primero llegue a la fila y un hombre estaba comprando bubble gum pero se tardo demasiado Parecia boracho o endrogado y se siguio llenando la fila . Segundo una cajera llamada Lourdes siguio atendio a la gente que estaba detras de mi cuando yo estaba primero. Tercero la tienda esta bien desorganizada y falta de productos. Cuarto Marco un articulo mal el precio en la caja. Quinto maquina no imprimio el recibo.
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