Family Dollar
reviews and complaints

Family Dollar Refund and rude assistant manager

Family Dollar Electronics

I bought and electronic game system and had it not even 24 hours. It didn't work properly and returned it. Was told I couldn't return electronics open. Is that correct. I disputed this and said it was defective what was I to do. They said it's clearly posted we do not accept opened electronics. I said well I need at least store credit. That's what I got...

Family Dollar propane

I went to purchase a propane refill tank. It was 15 minutes until the store closed. The cashier told me she did not know how to ring propane up on the register. I then asked the other employee that was just standing there if she could help me with my purchase. She said that they" could not sell propane after a certain time." I then asked "what time wa...

Family Dollar broken product

I write this complaint because I feel humiliated and scammed by the store manager Ashley who has a totally wrong sense about the sales and custome service policy since in the afternoon today my wife and I went to buy some things and spent 102.00usd We are regular customers since we live only 2 blocks from the store 25/2/2020 Traductor de...

Family Dollar Employee Disrespectful

I was in the Family Dollar on Potranco (Store# 08296) on 2/24 @ about 3:30-3:45 and the older gentleman that was doing stocking I'm assuming was very disrespectful to this young lady when she was asking a ? about a coupon issue. He started having an attitude grabbing detergent items off the shelf almost yelling at her. She was respectful telling him it'...

Family Dollar customer service

First I want to say the lady Amanda that cashed me out on this night of 2/22/20 was super nice. Very professional I am sure she will inform you of the other employees behavior and actions toward customers. Amanda did not approve of her actions and the things she was saying. This is the third visit I have had the displeasure of hearing this woman on personal...

Family Dollar Stale Carton of Newport cigarettes 100's

I Brought a carton of cigarettes Newport 100'S from FAMILY DOLLAR upon getting home and opening them i found that at least half the carton was stale.I really am a loyal customer OF buying newports been one for many years now, I know it is not ypur company that does bad business with it customers, it may have been a mistake on someone else part by not...

Family Dollar Very poor customer service

On Saturday Feb 22 2020, I went in the Family Dollar to get laundry detergent, the shelves were practically empty. I eventually found something i was satisfied with then walked to the counter, but before i could even get to the counter good A female associate snatched my detergent off the counter, shook it and yelled and said these bottles don't even come...

Family Dollar Customer Service

I want to put a complaint on the family dollar on 8 mile and southfield, MI the cashier was on her phone texting yesterday on Saturday January 22, 2020 she didnt greet any customers she was being very rude and she needs to be fired ASAP!!! This was very unacceptable she was rude to the older customer in front of me she didnt want to help her it was a very...

Family Dollar cashier telling customer derogatory statements

I went into family and the cashier told me when she cashing me out that i was a male prostitute . The cashier appeared to be mexican or spanish decent. In western ny there are groups of people spreading rumors about other they do not like. Its called bullying. They get on the radio, news go into stores and spread rumors to destroy people who they dont like...

Family Dollar Employee drug use

All the employees here are on drugs the store manager always looks high and drugged up. He also wears the same dirty pants everyday. They hire employees that can't count and at night before closing you can smell a strong order of marijuana as if the employees are smoking right outside. I think that the store manager Spencer should be fired and a new person...

Family Dollar cashier's behavior

When we went to check out the line was really long due to having only one cashier at the time. So we stood in line and finally another cashier came to open his register. After standing in the line we were next to be helped. The cashier was finishing up his customer and when he did get finshed a young girl jumped in front of the whole line of people that had...

Family Dollar stealing

On 2/13/2020 dawn sober fake scanned goods to a male gentleman and was very rude to two 2 girls purchasing candy now this has been an on going thing with this woman so the co workers say she needs to be dealt with leagally also I do not appreciate her bringing her family drama to work and talking about it to customers that is so un proffesional please look into the matter

Family Dollar assistance

Store # 03514 222 Clinton Blvd Clinton, MS 39056 601-925-0535 transaction # on receipt [protected] 15:01:14pm 02-13-20 [protected] To whom it may concern : #1. I was treated beyond badly by a check out lady today. I was searching my wallet for the exact change after putting a five dollar bill on the counter. The young lady sharply...

Family Dollar store manager

Your store on 5950 Gibson Blvd in Southeast Albuquerque, NM 87108 needs to be shut down. The store is a disaster and the manager is rude to customers. Since the plastic bag ban is in effect in ABQ, I figured it would be easier to take my reusable bag. Upon entering the store on 2/13/2020, the manager berated me for bringing the bag in and said "I know you...

Family Dollar store maintenance

I'm complaining about the store in St. Johnsbury. It is very messy the floors a nasty all the time. It is very cold in there at the building is falling apart and it needs to be updated. I have a few other people that are not very happy with the employees are two in the management that place needs to be updated.

Family Dollar manager and 2 employees

To Whom It May Concern: 2/11/2020 - date of incident Upon checking out there were 2 employees close to the register and the manager was at the register. One of the employees was raising her voice in Spanish to the manager at the register and it seems about me. I do not speak Spanish. I told the Manager and the 2 employees that this was rude and they...

Family Dollar remote refund done bad

Bought a universal remote on Sunday the 9th around 11:30am, but could not get it to work for the input (scrolling not able). I returned said Magnovox remote for a refund at around 6pm that same day. It seemed odd that the card scanner read transaction, but receipt I signed and put my address on said "refund or exchange". Less than an hour later I received...

Family Dollar manager very unprofessional

Family Dollar coke cola

Today 2/09/2020 at 1:20 pm I was in the store # 12274 of 2756 Genesee Street Buffalo, NY, 14211, I found the Coca Cola with the price of 4 for $ 4.00, when I went to the register to pay the cashier she informed me that he was not special and I told her that they had the sign, the cashier called the supervisor (hers name is Sharice) who went there and took...