customer service
First I want to say the lady Amanda that cashed me out on this night of 2/22/20 was super nice. Very professional I am sure she will inform you of the other employees behavior and actions toward customers. Amanda did not approve of her actions and the things she was saying. This is the third visit I have had the displeasure of hearing this woman on personal...
Read full complaintStale Carton of Newport cigarettes 100's
I Brought a carton of cigarettes Newport 100'S from FAMILY DOLLAR upon getting home and opening them i found that at least half the carton was stale.I really am a loyal customer OF buying newports been one for many years now, I know it is not ypur company that does bad business with it customers, it may have been a mistake on someone else part by not...
Read full complaintVery poor customer service
On Saturday Feb 22 2020, I went in the Family Dollar to get laundry detergent, the shelves were practically empty. I eventually found something i was satisfied with then walked to the counter, but before i could even get to the counter good A female associate snatched my detergent off the counter, shook it and yelled and said these bottles don't even come...
Read full complaintCustomer Service
I want to put a complaint on the family dollar on 8 mile and southfield, MI the cashier was on her phone texting yesterday on Saturday January 22, 2020 she didnt greet any customers she was being very rude and she needs to be fired ASAP!!! This was very unacceptable she was rude to the older customer in front of me she didnt want to help her it was a very...
Read full complaintcashier telling customer derogatory statements
I went into family and the cashier told me when she cashing me out that i was a male prostitute . The cashier appeared to be mexican or spanish decent. In western ny there are groups of people spreading rumors about other they do not like. Its called bullying. They get on the radio, news go into stores and spread rumors to destroy people who they dont like...
Read full complaintEmployee drug use
All the employees here are on drugs the store manager always looks high and drugged up. He also wears the same dirty pants everyday. They hire employees that can't count and at night before closing you can smell a strong order of marijuana as if the employees are smoking right outside. I think that the store manager Spencer should be fired and a new person...
Read full complaintcashier's behavior
When we went to check out the line was really long due to having only one cashier at the time. So we stood in line and finally another cashier came to open his register. After standing in the line we were next to be helped. The cashier was finishing up his customer and when he did get finshed a young girl jumped in front of the whole line of people that had...
Read full complaintstealing
On 2/13/2020 dawn sober fake scanned goods to a male gentleman and was very rude to two 2 girls purchasing candy now this has been an on going thing with this woman so the co workers say she needs to be dealt with leagally also I do not appreciate her bringing her family drama to work and talking about it to customers that is so un proffesional please look into the matter
Read full complaintassistance
Store # 03514 222 Clinton Blvd Clinton, MS 39056 601-925-0535 transaction # on receipt [protected] 15:01:14pm 02-13-20 [protected] To whom it may concern : #1. I was treated beyond badly by a check out lady today. I was searching my wallet for the exact change after putting a five dollar bill on the counter. The young lady sharply...
Read full complaintstore manager
Your store on 5950 Gibson Blvd in Southeast Albuquerque, NM 87108 needs to be shut down. The store is a disaster and the manager is rude to customers. Since the plastic bag ban is in effect in ABQ, I figured it would be easier to take my reusable bag. Upon entering the store on 2/13/2020, the manager berated me for bringing the bag in and said "I know you...
Read full complaintstore maintenance
I'm complaining about the store in St. Johnsbury. It is very messy the floors a nasty all the time. It is very cold in there at the building is falling apart and it needs to be updated. I have a few other people that are not very happy with the employees are two in the management that place needs to be updated.
Read full complaintmanager and 2 employees
To Whom It May Concern: 2/11/2020 - date of incident Upon checking out there were 2 employees close to the register and the manager was at the register. One of the employees was raising her voice in Spanish to the manager at the register and it seems about me. I do not speak Spanish. I told the Manager and the 2 employees that this was rude and they...
Read full complaintremote refund done bad
Bought a universal remote on Sunday the 9th around 11:30am, but could not get it to work for the input (scrolling not able). I returned said Magnovox remote for a refund at around 6pm that same day. It seemed odd that the card scanner read transaction, but receipt I signed and put my address on said "refund or exchange". Less than an hour later I received...
Read full complaintmanager very unprofessional
I am a former employee of Store 12218 . I quit on Jan 30 2020. My boss was all about me when I first started was doing for me and stuff and bad mouthing other 2 employees. Well I had some problems at home and she was upset because I was staying with my husband. None of her business. Well she then started making schedule and I noticed she was never working with me. Once again something she does when she is upset with you. Also talks about my personal problems with customers. She had a costumer in the other day that she was talking crap to about me and just so happens it was a family member. She said excuse me that's my family and I don't think you should be Talking an ex employee business to costumers regardless: I will be contacting a lawyer to discuss this matter.
Thanks, Liz
coke cola
Today 2/09/2020 at 1:20 pm I was in the store # 12274 of 2756 Genesee Street Buffalo, NY, 14211, I found the Coca Cola with the price of 4 for $ 4.00, when I went to the register to pay the cashier she informed me that he was not special and I told her that they had the sign, the cashier called the supervisor (hers name is Sharice) who went there and took...
Read full complaintemployee
I walked into the store on Owen drive Fayetteville North Carolina didn't see the product I was looking for, walked back out of the store and was in my vehicle when Dalton( employee) came outside hollering that I had stole something and that I need not come back on the property or in the store because I was banned . There was several people stand at the...
Read full complaint and 1 commentsheets
I bought brand new sheets today at the Family Dollar that just opened in Sidney, MT. The sheets were sliced and cut in multiple places! I know these are close out items, but we still expect quality. Especially when this is the only place for miles where we can buy sheets. Unacceptable. I would like to have replacements sent to me as soon as possible. We had to drive an hour to get them, since there is nothing in our area for miles.
Dr. J Lail
PO Box 146
Medicine Lake, MT 59247
[protected]@yahoo.com
rope, clearance, a lot
I went to buy rope that below where it was was a price of $1.30 when it rang up it was $3.75. they said that it was in wrong spot and would not honor the price. Now I have had multiple occasions where this had happened it is bad business and I frequently shop there. I am not going to get on the floor to make sure item matches tag on shelf. This stuff should...
Read full complainthair accessories
Hi am sorry to complain but I have to complain about. Some items that cause too much stress and needs stop being sold in all Family Dollar Stores these hair accseorires candy hair wrappers hair ties by Extremely Me. And all the Extremly Me hair bows and the Hair ponytail holders with the 2 balls at each end by Modesa because these prdoducts can cause stre...
Read full complaintrude, racist manager.
There is a large African american woman that works there, I think her name is Cheyenne, and if I'm not mistaken, I think she is actually the manager. On two different occasions she has referred to me as a racial slur. One day I was waiting to check out, and I heard her say to her cashier "Go see what that white trash wants" I was in there today, and she...
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