Family Dollar’s earns a 1.2-star rating from 2317 reviews, showing that the majority of bargain shoppers are dissatisfied with their purchases.
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pricing and disrespect
Myself and another woman were interested in towels at this location that the "manager" said he'd give us for 40% for towels and hand towels. Wr walked tp the back of the store were the items were located and he said that HE'D do the override. Once approached by another employee of the store they began to speak creole and he said he spoke to his manager when...
Read full review of Family Dollarassistant store manager
I'm trying to find out how to go about filing a grievance against an assistant store manager in the store that I work at but I'm not sure where to go or how to go about doing it. I already went to my store manager to try and resolve the issue and it did not really get me anywhere. The issue didn't really get resolved in any way and I'm trying to find out what the next step is.
Read full review of Family Dollarmagnavox universal remote control 731398345014
I purchased a universal remote control for my tv. I opened the package inserted batteries it never functioned or turned on. I put it back into the package returned back too the store with the receipt to get a full refund and the cashier said your policy says you don't do refunds on electronics so if the remote is defective, it's my loss? How is this even...
no help in store / witnessed stealing
I entered this store - right inside are some carts blocking the way in, so I forged on thru - a young girl was checking a man out at the register but asked me if I needed help. I told her what I was looking for, and she pointed - still couldn't find it. I asked again for actual help. When the man was "finished" she walked to the back of the store so no one...
Read full review of Family Dollartoothpaste/horrible service
I bought toothpaste from the store the whole Time I was being rung out the cashier was on the phone I asked no answer or was rude about even the shift manager was just on her phone cussing in front of me the whole time. My toothpaste was not in my bag I came back to the store to let them and was basically told is was nothing that can be done I'm a regular customer and I spend a lot of money in this store weekly
Read full review of Family Dollar and 2 commentsovercharged
I've been trying to get in touch with someone who can solve my issue with this over charged, I've been calling going to the store I really need someone to get in contact with me ASAP the overcharge was in the amount of $76.38 and I will like my money back please call me at( [protected] and my name is Kimberly Bailey, this occurred on 12/14/2019 KB
Read full review of Family Dollaroil water separator
This company has an oil water seperator that hasnt been pumped since december 2018. Oil water seperators are required to get pumped every six months. They are way past due and at this point in viloation. I had an inspector got ot to the site numerous times. They have been uncooperavtive concerning the matter. This issue being unresolved can cause major sewage issues in the area over a period of time.
Read full review of Family Dollaremployee
On 12/24/19 I came into the Family Dollar to buy my children some stocking stuffers. I grabbed some wrapping paper and one of the small baskets that you can carry that are small. I realized I had forgot $20 in the vehicle that I had come in and gone back outside to go get it. I came back into the store where your employee was getting ready to put away the...
Read full review of Family Dollar and 1 commentheater
I purchased a heater a few days ago. All of them were opened so i thought nothing of it. I go to return it today and they tell me i can't return it because its opened. Well i want my money back. It was already opened. I showed the lady in the store that all of them were opened. All of them. Just like they were when i purchased it. I did not use it. So you...
horrible customer service
I was waiting at the cash register and the cashier clerk her name is Eden told me to wait she will be right there in a minute, so I waited and she continued to hang up bags on the rack out of the box. I waited a few minutes then then I asked her if she can please help me, she storm over to me feriously and said she told me to wait for a min and that if she...
Read full review of Family Dollar and 4 commentsstore manager
She harassed me in front of 10 year old daughter. I was talking polity she might had a bad day but she should talk to customers rudlly and telling them to leave and get out otherwise you'll what gona happened to you today. My daughter get scared and stand outside the door crying. She asked my card and I said I have it then I asked her if I can get cash back...
Read full review of Family Dollar and 4 commentsdenied service for not surrendering personal property
I walked into the store at approximately 6:05PM looking for the 200 count bag of DG Health brand cherry cough drops. I've purchased them multiple times in the past and knew where they were on the shelf "directly" in front of the cashiers station. The cashier who appeared to be the manager was busy with other customers. So I stepped to the next aisle to ask...
Read full review of Family Dollarservice
Customer service is the pity, the cashier couldn't tell me why my paper plates were ringing up $6.00 verses $5.50 as indicated on shelf. Had he been focused on his job instead of freaking texting on his phone just maybe service comes have been a hint better, although I doubt it because his attitude was ugly... We, the customer don't have to shop there. We do have choices... Unhappy customer
Read full review of Family Dollarmanager joe noel behavior
Oconto wi store my husband was yelled at saying he was so [censored]ing high he shouldnt be in joes store he continued to belittle my husband to the other 7 customers in line my bother in law was in line and continued to hear joe noel talk down on my husband and never apologized or stopped i live right across the street we are in there everyday and joe continue...
Read full review of Family Dollardistrict manager
This week I was in the Belleville Wi store to do some shopping and I overheard a tall man ask the Store Manager if they needed anything else and the Store Manager jokingly said "a raise" and his reply was "you know the answer to that" the Store Manager replied "I know, wait until annual reviews" the District Manager said "no, not even then" the Store...
Read full review of Family DollarGarbage and noise violations at this location continue
The Family Dollar store at 861 has a sanitation problem and a noise problem. Photos attached go back a year or so, and show the permanent garbage collection behind the store on Ellery street. This garbage has brought rats to our neighborhood as well as a very disheartening mess that often blocks the street and sidewalk. In addition, there is a hidden...
dentastix dog treats
I normally go to this store to buy my dog treats. About 2 weeks I ask the young lady at the regestire if they were any treats for dog available, her respond was they should be some in the back we just havent unload, I go to the store yesturday and only see 1 box of treats for dog, I ask if she can make sure that this product get restock she look at me like...
customer service/poor treatment
Visited this store on Dec 7 2019, around 430pm. After being in the store for approx 30 mins, I checked out. Kristie is the woman who rang up my order. After ringing up my order and telling me my total, it definitely didn't seem right and felt as if I was over charged. I asked her if coupons had applied to my order. She told me how much in coupons were...
ignorance of an employee
I stopped at your store to purchase soda and water. My grandson was with me. The time was 4:15 today. The cashier was a hispanic lady. Her comment was is that your son he looks just like you... Then preceeded to say oh look at the little mixed baby... Irritated the hell out of me... But I just smiled and walked out. Fyi we are of jewish decent... And if we...
Read full review of Family Dollarnew manager
I enter the store with a shopping bag and within a couple of minute i am followed by the new manager who says that i need to leave my shopping bag at the register. I stated that i was a military veterans and not a common shoplifter and that i have allergies to items that are sold in the store and do not wish to have my shopping bag/belongings bothered and...
Read full review of Family DollarFamily Dollar Reviews 0
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About Family Dollar
Overview of Family Dollar complaint handling
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Family Dollar Contacts
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Family Dollar phone numbers+1 (866) 377-6420+1 (866) 377-6420Click up if you have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number 0 0 users reported that they have successfully reached Family Dollar by calling +1 (866) 377-6420 phone number Click down if you have unsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number 1 1 users reported that they have UNsuccessfully reached Family Dollar by calling +1 (866) 377-6420 phone number
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Family Dollar emailspurchasing@familydollar.com100%Confidence score: 100%Supportkrawlins@familydollar.com91%Confidence score: 91%communication
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Family Dollar addressPO Box 1017, Charlotte, Texas, 28201-1017, United States
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Family Dollar social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 09, 2025 - View all Family Dollar contacts
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