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CB Vehicle Rental and Leasing EconomyBookings.com
EconomyBookings.com

EconomyBookings.com review: Rental car insurance

L
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4:28 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

xThis is a follow-up of previous complaints referencing this company.
Summary: Claim submitted end of July 2025...all documents provided. Company denied knowing about the claim so all documents sent a second time.

"Senior Manager" Jamal directed me to download 3 apps that ultimately wired over $3,000 TO them that, luckily, my bank stopped. Senior Manager Jamal threatened to donate the money to charity if I didn't keep working with him to fix it!

Now (today) a fourth app they wanted me to use, LemFi, is not working! Will not allow me to log in (yes, I double checked the password)! Even if I were to get in, I remain skeptical using it since I suspect it would be like the other three that had "glitches"! When I asked the new “Senior Manager”, identified as Wayne, if he would trust this process had he nearly lost $3,000…get what…he would not answer even they he expects me to trust it!

Either way this is way more work and stress for a policyholder to go through which is a reason all by itself to never use you! I've spent several hours of stress dealing with you over five months!
Finally, since they have no physical presence in the US there is no legal recourse such as small claims court (Jamal suggested I take them to court knowing that cannot work)! Again, STAY AWAY!

Claimed loss: $700 (not including the $181 premium to purchase the policy)

Desired outcome: Claim paid with app "glitches" that resulted in me wiring them money (that my bank had to stop), hours of stressful phone time. Though too late to consider closure "timely" as it should have been, a settlement quickly is desired!

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  3. EconomyBookings.com emails
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    616 Corporate Way, Suite 2-3973, Valley Cottage, New York, 10989, United States
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  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 26, 2026
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EconomyBookings.com Category
EconomyBookings.com is ranked 22 among 88 companies in the Vehicle Rental and Leasing category
#20 Thrifty Rent A Car Thrifty Rent A Car #21 Car2Go Car2Go #22 EconomyBookings.com EconomyBookings.com #23 Auto Europe Auto Europe #24 GoldCar Rental GoldCar Rental

Most discussed complaints

Car rental for 1 month
7
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 Refuses refund despite confirmed agreement – months of delay and no resolution (Booking No. B54980568)
6
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 Operation of full cover insurance.
3
(opinions to this review)
 Full coverage reimbursement
2
(opinions to this review)
 Car rental beware!!!
2
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