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Thrifty Rent A Car Customer Care Service

Thrifty Car Rental, Inc.

1000 Palm Bch Intl Airport Unit 138
West Palm Beach
Florida
United States - 33406-1402

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Thrifty Rent A Car Complaints & Reviews

Thrifty Rent A Car / Unwanted Insurance for rental vehicle

Ly
Lynn Morris on May 16, 2017
13-14Apr17 I arrived to pick up my rental, accepted paperwork and went on my way. 25Apr17 I returned the aforementioned rental vehicle early and departed. My issue with said transaction is that this is a business account and that, a business trip. My supervisors didn't approve any insurance for...

Thrifty Rent A Car / Highway toll processing fee ripoff

Ne
neverthrifty on May 12, 2017
I recently rented a car from Thrifty in Boston for a week. I received a bill from Thriftyrentalfine a couple weeks later showing that I incurred two toll charges totaling $5.50, for which they charged me a $15 processing fee for each toll. I see others have complained about the same...

Thrifty Rent A Car / extra charges

Mi
MIG1 on May 1, 2017
Friend and I rented Thrifty vehicle at Ft. Lauderdale airport from 3/29 to 4/9/17. Were not informed that there was an excessive charge of $150 for an extra driver. Were also not informed, when we turned down the Sun Pass and opted to pay our own toll charges, that there are areas where...

Thrifty Rent A Car / rental representation

Ku
kugbofz on Apr 25, 2017
You have a business relationship with southwest airlines. We reserved a "full-size" car through a solicitation, with an estimated car cost of $267. Upon arrival, we were only offered a foreign four-cylinder car for travel in denver, colorado. To receive even a six-cylinder vehicle, we were...

Thrifty Car Rental / Car rental

Nu
Nunoo on Apr 25, 2017
I rented a car from Thrifty (from the 21st to the 24th of April) and they gave me a car with worn out and faulty tyre (putting my life in danger). I had to change to the spare tyre in the middle of my journey. Upon return of the vehicle, the company sent me an invoice of about R3000 to...

Thrifty Rent A Car / Overpriced car rental

Lg
lgrs on Apr 25, 2017
I rented a car in Lanseria Airport, South Africa and found out later that they charged a very abusive rate, over than 3 times more of the usual rates you can see on-line. This was done without any notice from the company and by contacting them I got a very standard reply that the rates can...

Thrifty Car Rental / charged for return fuel which I did not request.

Su
Superman95843 on Apr 17, 2017
I rented a vehicle at the Dayton, OH airport Thirfty car rental. I specifically declined the prepay fuel return option. (which I always do). I refilled the tank before returning the car. When I got the receipt, it showed I requested the prepay fuel option. I called customer service, who...

Thrifty Rent A Car / car rental

Go
Goulart on Apr 12, 2017
I arrived at Miami AirPort two days ago and came to Thrifty desk to pick up my car. First of all the behavior of the attendant was extremely impatient and rude. After this first contact I was informed that the car I had booked, for morge than a month in advance by the way, was not...

Thrifty Rent A Car / Rate scam and damage fraud

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Serena Chan Riese on Mar 15, 2017
Do not Rent from Thrifty, Hertz or Dollar. 2 BIG Reasons: 1. rate scam & 2. Loss Damage claim Scam: Hear my Story: I rented a car online from Thrifty last Sept. 2016. The website indicated that if I pay immediately rather than at pick up time, I got a cheaper rate, so I went for it and...

Thrifty Rent A Car / Hidden damage scam

Ta
Tamar Gary Lowy on Mar 15, 2017
Hello THRIFTY I just wanted to voice my displeasure at the way your company does business… Firstly, on the day we picked up the vehicle, it took almost 75 minutes to complete the check in procedure. Secondly, I still believe that they added additional items to my contract that I was not...

Thrifty Rent A Car / Car rental dirty

Da
Dawn Waters on Mar 15, 2017
I rented a car from thrifty at Columbia airport in South Carolina. They gave me a jeep renegade. The car was not clean on the inside. There's cup stains on the dash, dirt/crumbs in the seats, dirt smudges on interior doors, and trash beside the drivers seat with something that appears to...

Thrifty Rent A Car / A car rental

D3
D35@ on Feb 22, 2017
My name is Damy Petit I am a customer I rented a car for 1 day which was on 02/19/2017 to return it on 02/20/2017 the price was 34.95 + taxes it came out 56.01. Unfortunately I couldn't return it on the 20th therefore, I returned on the 22nd of February I extended for 2 more days. You guy...

Thrifty Car Hire / Deposit refund on car hire

Al
AlbertusZ on Jan 24, 2017
Collected car at Cape Town international Airport on 21 December 2016 Returned car at George Airport on 24 December 2016 as per contract. Representative advised a 2 - 3 working day waiting period for the deposit to be returned. Have tried to contact Thrifty by mail, and all I get is a copy...

Thrifty Rent A Car / Daily toll charge

Em
EMT rn on Jan 9, 2017
I was quoted for $495.66 but billed $731.01 for "agreeing to the daily toll charge when I signed at pickup". I called thrifty for billing concerns and was told that I agree to a $21 daily charge of the ez pass plate when I signed and they would not refund even though I did not use thi...

Thrifty Rent A Car / Discrimination against african americans

Le
LeBell on Jan 1, 2017
On January 1, 2016, my daughter experienced discrimination based on Race when Thrifty Rental Car at Las Vegas (McCarran Intl), failed to honor a prepaid reservation. The reservation (US733643330) was purchased and confirmed electronically prior the actual rental date, January 1, 2017. At...

Thrifty Rent A Car / You charge us 326 846 dollars for something we did not accept I will not pay this

St
Ásthildur Oskarsdottir on Dec 29, 2016
I payed the car inthe summer, we arrived 24 of november and order jeep cherioki but got dogde journey which we did not complain about, when we took the cr i sked if they would charge us anything extra, because i understood we had payed everything, the lady promised me everything was payd...

Thrifty Car Rental (Ripoff) / Charged for car I didn't rent. Sister charged for extra days.

Ka
Karnette on Nov 11, 2016
Stranded trying to catch plane from Atlanta to Dallas. Plane grounded due to weather. Flew to Houston to rent car to drive to Dallas from the Houston Hobby Airport in Houston. The people at the desk said if we did not book online they would not see us at the desk. I booked but my sister...

Thrifty Rent A Car / Rental

Do
Donna Vary on Sep 11, 2016
I was traveling from ny to myrtle beach so I booked a wild card with a total price of 72.90. They informed me that there would be a 200.00 deposit because I was using my debit card. They then asked me if I would like to use the onsight fueling at 1.93 a gallon. I said sure. Nothing else...

Thrifty Rent A Car / Exorbitant overcharge for vehicle upgrade.

Jo
John Short on Aug 20, 2016
We arranged for a rental vehicle at the boston airport (Logan) on july 30, 2016 with a return date of august 4, 2016. Our quote for the rental was between &700.00 - $800.00. Upon arrival it was apparent that we had more luggage than anticipated (Our daughter met us in boston with her 15...

Dollar Thrifty Car Rental / Refund

Lu
Luyanda Msane on Jun 21, 2016
I booked a car on Saturday the 11th of June 2016 after 12 noon and was to return it on the 14th of June 2016 at 12:05 noon. The car was returned on the 14th of June 2016 at 5am about 8 hours before the time it was due. The lady from the company had over charged me by R380.99 and wrote...

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