Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Thrifty Rent A Car Logo

Thrifty Rent A Car Customer Care Service

Thrifty Car Rental, Inc.

1000 Palm Bch Intl Airport Unit 138
West Palm Beach
United States - 33406-1402

Customer Support Phone Numbers

+1 918 669 8563 1 0
+1 787 791 3065 0 0
+1 305 871 5128 0 0
+1 561 686 5462 0 0
+1 954 760 9866 0 0
+1 772 468 7844 0 0

Thrifty Rent A Car Complaints & Reviews

Thrifty Rent A Car / charge fees for tolls in florida

alexandre de Bothuri on Sep 16, 2017
I booked thru Expedia a rental in West Palm Beach from Thrifty from August 16 to August 31st 2017 and I used the car to go to Sawgrass Mills using the expressay which has tolls ( each one cost 1.32 $) for a total of 6.28. Since the Expressway has no more booths the costs are automatically...

Thrifty Rent A Car / rental car damage

rueben abella on Sep 11, 2017
I rented a shortage(kia) in aruba, I took possession of the car after the attendant and I went around inspecting the car. both him and I acknowledge the small damage on the bumper, he mark it on his check list. when I return the car the counter person charged me $150.00 for that damage. I...

Thrifty Rent A Car / manager's attitude/ rude

Tammy Woo on Aug 22, 2017
I booked the car, Ford Explore or equivalent SUV & Crossover (7 passengers and 4 large luggage). The day that I pick up the car, the counter clerk, Renata Les2c2uk (or Les2c2vk) told me that she has the car with a crack between the windshield (she offered a free navigation but I do not...

Thrifty Rent A Car / customer service

Valeria Luciana Varela on Aug 7, 2017
I had terrible experience at this location next to the best western absolutely rude. I guess manager todd was his name who didnt want to give us his name and another associAte who wanted to chim in without knowing the full on problem was already in the defensive didn't want listen we asked...

Thrifty Rent A Car / car rental, no return of deposit

John W Peters on Jul 28, 2017
Around July 2nd or 3rd I prepaid for a rental in Detroit, Mi When I got there on July 5th, they refused me a car, because I didn't have a major credit card and my credit score was too low to use my debit card. When I got back home on the 10th, I called them about a refund, and the agent...

Thrifty Car Rentals / being billed for extra insurance that I didn't request or wasn't ask if I wanted it.

Rose Merrett on Jun 21, 2017
I booked my rental car through Holiday cars.com and pre paid in full. When I arrived to pick up my rental I said it's all been pre paid nothing more to pay. The only extra thing that was mentioned to me from the sales person at the counter was bring it back empty with fuel as it's cheaper when...

Thrifty Rent A Car / computer damage caused by water leak in car fort lauderdale

sspooner27 on Jun 21, 2017
I rented a Toyota Camry (FL plate #GWA I09) from the Fort Lauderdale airport from 5/31 to 6/8. During that week, rain water puddled into the floor of the back seat area of the car due to a defect with the car. My computer fell into the puddle and was destroyed. I am seeking reimbursement...

Thrifty Rent A Car / unethical behaviour

Dascha Whitmore on Jun 9, 2017
I told the VERY unhappy to be alive lady that two weeks before that I rented a Thrifty and I got the prepaid tolls. I asked her if I needed it, she said how would I know I just moved here. Then she said I would get it or your screwed. She knew I wanted it, it was NEVER a question. She wa...

Thrifty Rent A Car / cargo indebido

Alberto Lifshitz on May 26, 2017
Al recoger el auto Thrifty me hizo un cargo adicional de $5, 664.11 a lo que ya había pagado a Expedia. No solicité a Thrifty ningún seguro o equipo adicional y lo único que autoricé fue el cargo por el tanque lleno de gasolina. No entiendo por qué me están haciendo este cargo adicional...

Thrifty Rent A Car / extremely long lines​, causing me to lose a day of hotel rental and missed my, flight rude service agent

Kenneth Guishard on May 25, 2017
Reserved a mid sized SUV for 5/19/2027. Pick up time was 10 pm. We were traveling from Baltimore to Atlanta. Our flight was delayed. So I called Thrify, to make sure they would still have the vehicle we had reserved. The agent said yes, and it will be there for 6 hours past pick up time...

Thrifty Rent A Car / unwanted insurance for rental vehicle

Lynn Morris on May 16, 2017
13-14Apr17 I arrived to pick up my rental, accepted paperwork and went on my way. 25Apr17 I returned the aforementioned rental vehicle early and departed. My issue with said transaction is that this is a business account and that, a business trip. My supervisors didn't approve any insurance for...

Thrifty Rent A Car / highway toll processing fee ripoff

neverthrifty on May 12, 2017
I recently rented a car from Thrifty in Boston for a week. I received a bill from Thriftyrentalfine a couple weeks later showing that I incurred two toll charges totaling $5.50, for which they charged me a $15 processing fee for each toll. I see others have complained about the same...

Thrifty Rent A Car / extra charges

MIG1 on May 1, 2017
Friend and I rented Thrifty vehicle at Ft. Lauderdale airport from 3/29 to 4/9/17. Were not informed that there was an excessive charge of $150 for an extra driver. Were also not informed, when we turned down the Sun Pass and opted to pay our own toll charges, that there are areas where...

Thrifty Rent A Car / rental representation

kugbofz on Apr 25, 2017
You have a business relationship with southwest airlines. We reserved a "full-size" car through a solicitation, with an estimated car cost of $267. Upon arrival, we were only offered a foreign four-cylinder car for travel in denver, colorado. To receive even a six-cylinder vehicle, we were...

Thrifty Car Rental / car rental

Nunoo on Apr 25, 2017
I rented a car from Thrifty (from the 21st to the 24th of April) and they gave me a car with worn out and faulty tyre (putting my life in danger). I had to change to the spare tyre in the middle of my journey. Upon return of the vehicle, the company sent me an invoice of about R3000 to...

Thrifty Rent A Car / overpriced car rental

lgrs on Apr 25, 2017
I rented a car in Lanseria Airport, South Africa and found out later that they charged a very abusive rate, over than 3 times more of the usual rates you can see on-line. This was done without any notice from the company and by contacting them I got a very standard reply that the rates can...

Thrifty Car Rental / charged for return fuel which I did not request.

Superman95843 on Apr 17, 2017
I rented a vehicle at the Dayton, OH airport Thirfty car rental. I specifically declined the prepay fuel return option. (which I always do). I refilled the tank before returning the car. When I got the receipt, it showed I requested the prepay fuel option. I called customer service, who...

Thrifty Rent A Car / car rental

Goulart on Apr 12, 2017
I arrived at Miami AirPort two days ago and came to Thrifty desk to pick up my car. First of all the behavior of the attendant was extremely impatient and rude. After this first contact I was informed that the car I had booked, for morge than a month in advance by the way, was not...

Thrifty Rent A Car / rate scam and damage fraud

Serena Chan Riese on Mar 15, 2017
Do not Rent from Thrifty, Hertz or Dollar. 2 BIG Reasons: 1. rate scam & 2. Loss Damage claim Scam: Hear my Story: I rented a car online from Thrifty last Sept. 2016. The website indicated that if I pay immediately rather than at pick up time, I got a cheaper rate, so I went for it and...

Thrifty Rent A Car / hidden damage scam

Tamar Gary Lowy on Mar 15, 2017
Hello THRIFTY I just wanted to voice my displeasure at the way your company does business… Firstly, on the day we picked up the vehicle, it took almost 75 minutes to complete the check in procedure. Secondly, I still believe that they added additional items to my contract that I was not...

Contact Us


Virtual Doctor Visits - Medical Savings?
Virtual Doctor Visits - Medical Savings?
more videos More Videos

Reply to