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Alamo Rent A Car Customer Service

205 Reviews

Alamo Rent A Car, LLC

600 Corporate Park Drive
Saint Louis
Missouri
United States - 63105

Customer Support Phone Numbers

Phone:
+1 844 354 6962(Reservations) 0 0
+1 844 357 5138(Customer Service) 7 3
+1 855 533 1197(Alamo Insiders) 0 0
+1 800 651 1223(Customers with Disabilities) 0 1
 Plus

Alamo Rent A Car Complaints & Reviews

Alamo Rent A Car / overcharged on car rental

De
debruddell on Apr 14, 2018
We were quoted a price by Alamo for a car rental. The quote invoice is attached. When we received the car and returned the rental car, we were charged more than they quoted us. I ask two different people at the counter and they said they could not change it, that it was right. I have...

Alamo Rent A Car / unprofessional behavior by a alamo on-site manager at miami international airport

Ma
Mark Hearsh on Apr 9, 2018
On Thursday, April 5th, 2018 at the Alamo Rental Desk inside the Miami International Airport, we were informed that since we presented them with my Driver's License and our Credit Card which was a copy in my wife's name (though we are both on the same account), they could not proceed with...

Alamo Rent A Car / not refunding my money due

Sa
Salmow on Apr 7, 2018
Ref 445857907 I have a receipt showing a $60 refund to be issued at Tampa airport after I returned a car I had several problems with. I was also guaranteed a phone call from the manager and $100 vouchers due to inconvenience. After 2 weeks and still no vouchers or refund in my bank I am...

Alamo Rent A Car / customer service at new orleans airport/kenner, la

Ni
Nicole Rittenhouse on Apr 7, 2018
I am requesting someone from the corporate company to call me directly. Due to the employee being distracted on a personal call while trying to complete my rental agreement I have been charged on 2 credit cards $700 for a $199 rental Alamo is telling me and my credit card company they lost...

Alamo Rent A Car / supplemental charge at end of agreed upon payments

Ro
Ron Probulis on Mar 30, 2018
I had an accident while on vacation with an ALAMO car I rented. We agreed upon a price I owed and set up payments. I owe $199. And change as of 3/30/18, but today I got an email saying I owe an extra $448.00 do to a supplement change that I was never aware of until now. Is this legal after an agreement for a specific price and payment plan? Thank yoi

Alamo Rent A Car / car rental

Ts
TSumpter on Mar 27, 2018
We rented a car at the St Pete/Clearwater airport. The process to get the car was smooth. We decided to get gas on our own before returning the car. However there was no gas station anywhere close to the airport. I fell like this might have been planned so we payed the upcharged gas. I...

Alamo Rent A Car / charges for damaged windshield

Ka
Kaihan on Mar 26, 2018
I picked up a Grand Cherokee from SFO on Feb. 10 and returned the vehicle on to LAX on Feb. 22. The rental agreement# is 541567300. We were hit by a small flying rock on the highway, causing a small crack. When I returned the vehicle at LAX, I specifically told the inspection guy about the...

Alamo Rent A Car / lost key charge

Jg
JGreg Merritt on Mar 23, 2018
My friend rented from Alamo at LAX. We all stayed in sane house in Palm Springs. Upon leaving my wife accidentally grabbed my friends keys to car. We were 1/2 hour from airport when they called us. We told them we had to catch our flight and we would drop keys off at lax Alamo office. We...

Alamo Rent A Car / rental car van

Sm
SMin1 on Mar 21, 2018
We rented a van thru Allegiant Air. Thought we were getting a great deal until we got to the St. Petersburg Airport for pick up. I had paid on line, all I thought would be needed was to sign the form. You had three agents and it took over an hour to get waited on. I finally was first in...

[Resolved] Alamo Rent A Car / damage recovery which was not caused by me

Su
Subbuloga on Mar 13, 2018
Hi, I am placing a complaint with regards to claim number 11989102 for which I have been asked to pay 173$ for a broken seat belt for a rental car I took in SFO around December 25 2017. While returning the car the representative at SFO airport asked me if the I had called in regarding a...

[Resolved] Alamo Rent A Car / alamo rentals

Ha
Hannabannana on Mar 12, 2018
Confirmations ref-1238053173count Hey hope you are well We picked up a rental car from you sat 3rd march. Ever since we have had a few problems. Including when we first got to mco airport, we were told that a dodge caravan (the one that was ordered for us to fit 6 people and 6 cases) was not...

[Resolved] Alamo Rent A Car / extremely rude customer service

La
Laura Beechel on Mar 11, 2018
On February 14th, 2018 American Airlines from Newburgh Ny, arrived at Georgia airport Atlanta...had conformation number for rental..was 11:30 pm, refused our card, refused cash, refused to call anyone, was renting for Georgia two weeks...wouldn't take none of my cards including visa...

[Resolved] Alamo Rent A Car / help desk rude behavior

Ip
ipam on Mar 8, 2018
Last Saturday March the 3rd, my husband and I had a reservation for a rental car with Alamo picking up at the International Philadelphia airport and dropping off in Allentown, PA. Due to the severe weather conditions in Philadelphia, our flight from Houston (the day before) was delayed and...

[Resolved] Alamo Rent A Car / payment methods complaint

Al
Ali Al Rashed on Mar 2, 2018
Sir, I rented a car using the website www.argus.com Rental ref: AE901668600 and was allocated a car from your company ( in actual fact the car we were given was a National car). Our rental was from Dubai Airport Terminal 3 from 17th Feb - 23rd Feb. I want to complain/inform you about the...

Alamo Rent A Car / damage recovery unit

An
Andre Castelhano on Feb 28, 2018
In regards to Claim #: 12304485 My Name: Andre L B Castelhano To whom it may concern, I have recently received a mail from EHI - in name of Alamo - in regards to an damage or loss (no details were provided) involving the car I rent from Alamo rental vehicle. I picked up the car on February...

Alamo Rent A Car / management

Ol
old1free on Feb 27, 2018
Florida Shooting The federal government, the FBI, the local government, the sheriff department, the sheriff deputies, all failed. The shooter killed 17 people. You blame the NRA. That is ridiculous! The NRA killed no one. Now you are punishing members of the NRA because you disagree with...

Alamo Rent A Car / ra#444986559- tom-alamo manager @ kahului, hi arpt

Al
Alamo Charges on Feb 27, 2018
My Travel Agent booked a standard convertible for Dec 27, 2017-Jan 3, 2018, for $516.25, taxes included. At Alamo's check in, I was told I could not take the convertible, however, a jeep was available, for a sale price of $200.00/day, instead of the regular rate of $500.00/day. The $200.00/day wa...

[Resolved] Alamo Rent A Car / reservations

Da
Daniel Pezzulo on Feb 22, 2018
I reserved a car a month prior to my trip through Costco travel. I arrived at Richmond airport on 2/20 at 12:05 am. Proceeded to the rental counter were Irving the agent was busy tenting on his phone after he was done Irving informed me that he only had mini vans available. I had reserved...

[Resolved] Alamo Rent A Car / alamo santo domingo dr

Da
David Novasitis on Feb 22, 2018
Rented a car in santo domingo for 3 weeks and 6 days conformation # 1924794878count. The quote was $217.04 and I had a letter from my insurance company. Upon arrival I was told that I had to take there insurance for an additional $190 very frustrated and after much discussion I finally...

[Resolved] Alamo Rent A Car / the rent of a car

Os
Osvaldo GarcĂ­a jr on Feb 19, 2018
I rented a car on the internet, to be exact an SUV, one we got to Greenville SC's Alamo/ rent a car the lady there said that the SUV was not available so we ended up with a Chevy Malibu. Pretty good car but not an SUV, she said if we wanted an SUV it was $11 more. We agree to pay for ga...

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