The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Alamo Rent A Car Complaints & Reviews

Alamo Rent A Car / enterprise, national complaining

Af
Aftabyusuf on Dec 7, 2018

Hey, Emerald member ‪ this is Aftab Yusuf, account of membership it's not working I complain many times already before many about that who manager and others YYZ I was complaining before since dec 2015 complaint regarding who there 2 managers and others they not working well as it's should...

Alamo Rent A Car / car rental

Pa
Patricia Oliveira on Dec 5, 2018

I booked a Minivan through RentCars.com (number B4D7KFJ) at Orlando Airport and Its a prepaid contract. Pre Paid usd 459 with all insurances. I just handle a contract to the sales person, refused any change or new insurance. When I came back home I was charged with more USD 500 saying I...

[Resolved] Alamo Rent A Car / claim of invoice (receipt) no ra448059703, res 1839589945, ext ref 553916367

Le
Leos Tichý on Nov 2, 2018

My contact e-mail for replay: tichy.es@gmail.com We made a reservation of the car through Rentalcars.com with Booking Reference 553 916 367 for the rent period 20-AUG-2018 to 08-SEP-2018. Whole amount of rent fees was paid in advance. It means that everything have been already paid. In hte end...

[Resolved] Alamo Rent A Car / alamo rent acar tolls 877-8601284 usa

Ma
Martin Burri on Oct 31, 2018

NoCont Loc 940748410 Martin Burri, Schwerzenbach NoRES 1501643165, ID Contrat AUTO EUROPE DEUTSCHLAND, No Ref Ext EU14935248 Dear Sirs, On 26-AUG-2018 I have picked up a car from ALAMO Rent a Car at the JFK International Airport, Building 308 Federal Circle Jamaica, NY 11430. While doing...

[Resolved] Alamo Rent A Car / lost and found

Ha
Haris Bilal on Oct 29, 2018

Extremely disappointed by how my case is handeled. I forgot my glasses in the car upon return. Car was rented and returned back at Paris airport. I have been contacting daily and have spoken to 3 respresentatives in 2 days. They keep reassuring that someone will contact you soon, that...

[Resolved] Alamo Rent A Car / car rental

So
Soteloc1991 on Oct 29, 2018

Originally I booked the compact choice because I was the only person in the vehicle and was flying to a different state to conduct my military duty. The charge was approximately 130, I had made the reservation over a month in advance. To my surprise no vehicles in that category existed, so...

[Resolved] Alamo Rent A Car / rental car

Is
Ismael Diaz on Oct 22, 2018

On 10/18/2018, I picked up my rental car on Alamo at San Juan, PR Int'l Airport. I was very happy with the customer service and also they upgraded my rental due to lack of cars, they offered me a Jeep which I was even more happy with the upgrade. However, when I got to the Jeep, I found a...

[Resolved] Alamo Rent A Car / cancelled

Jo
John And Linda on Oct 7, 2018

After booking and paying in full with Alamo rentals, I log into my account 2 days prior to my flight to Atlanta, just to be informed my booking had been cancelled. I emailed to find out why this had happened, and was told I would need to rebook - no reason was given, no apology, and I...

[Resolved] Alamo Rent A Car / car rental

Ig
igorvin on Oct 7, 2018

I rented a car from alamo in tours on the 29th of september. The car got btoken the next day. I bad to wait for a few hours for having the car towed away. Three alamo representatives, the names of two I recall being patrick and marie promissed me anothrr car, but nobody ever contacted...

[Resolved] Alamo Rent A Car / overpayment

Ja
James Orman on Oct 5, 2018

Plaza Resorts rented a car for me for one week, I was to pay fuel charges and taxes. I extended my rental for 24 hours, and was told the cost would be $116.94. The car was rented from the Miami Airport, 3900 NW 25th St Suite 400, Miami FL 33142-6702 The weeks paid rental was from 9/15/2018...

[Resolved] Alamo Rent A Car / payment not received, and unethical behaviour at miami airport office

Jo
jorge panizza on Oct 1, 2018

on early morning of august 5 I rented a car at Miami airport, RA 754268561, RES 1301703540, and I pay in cash one thousand dollars, the employee stated to me that 300 dollars will be a security deposit, for tolls and any additional expenses, and the balance toward my rental contract, when...

[Resolved] Alamo Rent A Car / service at shreveport airport and customer service

Ch
Chyanne on Sep 28, 2018

I rented a car on September 20th from the DFW airport. I was driving with two friends to Alabama to a funeral. While driving on the freeway through Shreveport, LA, the rearview mirror dropped off the stand and fell partially into my lap. I called customer service and they told me to go to...

[Resolved] Alamo Rent A Car / alamo rent a car [180824-003127

Da
Darren Young on Sep 27, 2018

I have had an ongoing complaint regarding the shockingly poor service that we received on our recent holiday to Florida. I was in communication with Melissa (with the above reference number and now when i send an email i get this message "We apologize, but this e-mail address does not accept...

[Resolved] Alamo Rent A Car / fraud charges

Fa
Farusil on Sep 21, 2018

Hello I have been a victim of fraud charges from Alamo rent a car In Spain (bilbao office). I took the car with a reservation from the Bilbao Airport. I did not take any insurance while reserving. The officer handling my car offered me an insurance package which he said will be the best...

[Resolved] Alamo Rent A Car / car rental

Ch
Chris Hinchey on Sep 17, 2018

Hired a vehicle from Alamo in Orlando Florida. The car had a puncture which I was sure if it was slow or not and felt unsafe driving around on it and thought it to be inconvenient to continually pump it up so I phoned your breakdown department who told me to drive to al Alamo to switch it...

[Resolved] Alamo Rent A Car / rent a car

Ro
Romina Lindemann on Sep 13, 2018

Please see the detais for my reservation. When I arrived there, she said the total was 132, 00 dolars cause I was oblied to add the liabily insurance. Ok, I did and was happy with 132, 00. When I give back the car in LAX, they chrge more then doble, + 144, 00 dolar. This is so absurd, how...

[Resolved] Alamo Rent A Car / car hire in anaheim

Ju
Julie bevis on Sep 12, 2018

We are from the uk and planned big trip of a lifetime for our son with the biggest part of it being hiring a mustang for 5 days to go to Vegas through Alamo Anaheim When picking up car we was told was a convertible beetle Please tell me how that is anything like a mustang!!! To say we wa...

[Resolved] Alamo Rent A Car / car rental

Mf
M Filho on Sep 10, 2018

Alamo Damage Claim # 13143478  I have rented a car from Alamo in Sunny Isle Store (18080 Collins Ave, North Miami Beach, FL 33160, USA) for 6 days. The retal was uneventful until the car was being returned. During the returning process Alamo agent claimed that the car had some scratche...

[Resolved] Alamo Rent A Car / roadside assistance

An
Another Paula Reed on Sep 5, 2018

We paid a significant amount extra per day on our rental agreement for roadside assistance, after the agent assured us it would take the stress out of any problems that might occur. Today we got a low tyre pressure, and found there is a nail in one tyre. So we called the roadside...

Alamo Rent A Car / cost of returning item left in car.

Jo
Johnny Pysk on Sep 5, 2018

IO left my handicap parking pass in a car i rented from the Almo car rental at the Ottawa Airport (Canada). When I asked them to ship it back they informed me it would cost $43.50 US (to ship from a Canadian address to a Canadian address!). When I asked them why they said "that's the way we...