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Dollar Tree

www.dollartree.com

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Dollar Tree Complaints Page 67 of 149

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6:17 pm EST

Dollar Tree manager linda walker - bad!

My fiancee and I Went to the store February 2nd on the way home from work to grab a bag of cheese on February 3rd we both went back into the store, Due to the cheese that we bought being 2 months old expired in December. The cashier at the time was doing the best she could she had almost 20 in' one line with the no help. The manager came in very rude to the other customers including myself. Said that we better not be causing a ruckus in here not apologize to the to me just handed me some quarters and told me to get out of her store or saying sorry to all the people in line about to walk out. The manager failed to tell the cashier she was going on Break. So the cashier had me going from the Back of the store to the front trying to locate the manager to the point where she asked my fiance to go out to the manages car due to us not being helped, An elderly lady at the cash register meeting assistance from a manager with their drawer And another 15 behind that Lady. We do not blame cashier at all she was trying to hold her own without crying but with how much she was trying to do. There was many customers getting upset with the fact that no one knew where the manager was. If that was the only employee in the store that was slumped the manager should have least informed the cashier that she was going on break. So my fiance has to get her out of her car walks back in and then she still takes 10 minutes coming in and says she was on her break regardless of what needed to be done. Shove some quarters in my face and told me to get out did not apologize wants for me receiving moldy cheese that was expired. Or offer her associate any assistance. Many customers saw her attitude and were walking out behind me. Another woman that purchase something with her children got back in lying to buy something else and at this point grabbed what she needed and handed the cashier her money and walked out because of how long long this took. I am very shot from how I wish treated, How all the other customers in fact treated with respect and how poorly that cashier was treated when just needed help. My fiance tried to ask for the mangers name before we left and she said it's all my shirt isn't it Linda Walker.. I honestly was gonna go right there return the cheese and just inform them that is expired to please remove it before any other customers see this period but after that incident not being treated with respect and having a cashier not have their bosses help them that is something that needs to be looked at and immediately. Please. A customer outside is asking me what was going on before they went in and decided to leave before even going to buy anything because of how chaotic it looked in there. Everybody has bad days I'm sure Linda may have had one as well but she shouldnt take it out on her employee that was busting her butt please nor the customers. We were there 45 mins to return on bag of cheese and the customers in line when we arrived were still there we we left but 2 of them and more walking out..

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Update by xxxgiapia96xxx
Feb 03, 2019 6:18 pm EST

My fiancee and I Went to the store February 2nd on the way home from work to grab a bag of cheese on February 3rd we both went back into the store, Due to the cheats that we thought being 2 months old expired in December. The cashier at the time was doing the best she could she had almost 20' one line with the no help. The manager came in very rude to the other customers including myself. Said that we better not be causing a ruckus not apologize to the to me just handed me some quarters and told me to get out of her store. The manager failed to tell the cashier she was going on Break. So the cashier had me going from the Back of the store to the front trying to locate the manager to the point where she asked my fiance to go out to the manages car due to us not being helped, An elderly lady at the cash register meeting assistance from a manager with their drawer And another 15 behind that Lady. We do not blame cashier at all she was trying to hold her own without crying but with how much she was trying to do. There was many customers getting upset with the fact that no one knew where the manager was. If that was the only employee in the store that was slumped the manager should have least informed the cashier that she was going on break. So my fiance has to get her out of her car walks back in and then she still takes 10 minutes coming in and says she was on her break regardless of what needed to be done. Shove some quarters in my face and told me to get out did not apologize wants for me receiving moldy cheese that was expired. Or offer her associate any assistance. Many customers saw her attitude and were walking out behind me. Another woman that purchase something with her children got back in lying to buy something else and at this point grabbed what she needed and handed the cashier her money and walked out because of how long long this took. I am very shot from how I wish treated, How all the other customers in fact treated with respect and how poorly that cashier was treated when just needed help. My fiance tried to ask for the mangers name before we left and she said it's all my shirt isn't it Linda Walker.. I honestly was gonna go right there return the cheese and just inform them that is expired to please remove it before any other customers see this period but after that incident not being treated with respect and having a cashier not have their bosses help them that is something that needs to be looked at and immediately. Please. A customer outside is asking me what was going on before they went in and decided to leave before even going to buy anything because of how chaotic it looked in there. Everybody has bad days I'm sure Linda may have had one as well but she shouldnt take it out on her employee that was busting her butt please nor the customers. We were there 45 mins to return on bag of cheese..

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11:30 pm EST
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I was told that management at the Fallon store, made another employee cry. When I heard about this I knew all to well the feeling, because I too was made to feel the same way.in fact I had a nervous break down on the spot, and went directly to the hospital. It was so bad that I could no longer work there due to high stress levels, and anxiety. I was ask by...

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7:50 pm EST
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On 02/01/2019 I stood in a VERY long line for 6-8 minutes waiting to turn my application into upper management. When the cashier handed the manager (she never introduced herself, so excuse me for not knowing her name) my application she wasn't very friendly. I said "Hello, how are you?" she dryly replied "Hello." She looked over my application in the middle...

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7:08 pm EST

Dollar Tree coastal bay confections candy

There is a bandaid inside my candy bag!

There is a bandaid inside my candy bag!

I bought this bag of candy today with some other items and when I opened up my first bag of candy I noticed the bandaid inside the sour neons bag. I have not opened the bag yet and will not. This is totally unacceptable and needs to be resolved immediately. My wife is pregnant and got sick to her stomach at this disgusting site. How did this bag even make it to the store floor?!? How the hell did it pass inspections or anything of that sort. I have never seen this kind of thing in my life.

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Dark Amethysts
Birmingham, US
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Nov 16, 2019 5:51 pm EST

I found a bug in one of my hard candy butterscotch flavored one. It was in one of pieces. That's the Coastal Bay Confections how did that pass inspection and ended up in the store.

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4:44 pm EST
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On saturday 2/2/19 I decided to go to this dollar tree by my house for cough drops because I had strep. I ended up getting cough drops an a bunch of school supplies so I was in line 2 times because I kept adding more. I recently have been diagnosed with a disease where I need to take steriods everyday so it lowers my ammune system; therefore I get sick all...

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J
8:18 pm EST

Dollar Tree employee greeting policies

hi, I am a us military combat veteran wounded in active duty and permanently disabled because of it. I cannot drive a car and as such I must walk to the local dollar tree to shop and because of my epilepsy and other medical needs as well as carrying shopping bags with me so that I don't waste paper or plastic bags so I carry a very small backpack with my medications and other things inside. Today however after shopping many times here at the dollar tree in willits California and NEVER being asked before! A young dollar tree employee working the cash register with dark hair and glasses forced me to remove my bag and leave it with him just to shop there like I'm done common criminal or homeless bum off the street. I fought for freedom in this country and what he just did was like draconian law and it cannot stand! I am upset and really close to reporting to the better business bureau and using my influence here in town to let everyone know how people are treated there. It's a sollar store not the white house and shakedowns by thugs is not necessary. You don't make women leave their pocketbooks or purses at the door with employees to do as they please with them so why take my small bag? You can email me a reply at [protected]@gmail.com with an answer I'm looking forward to hearing from you thank you..

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P
2:42 pm EST
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Dollar Tree cashback scam!

Today they double charged me, allowed me to use my card. Took money off card. My card was then declined because the cashier ran it a second time, for no apparent reason, completely depleting the money off of my card!

Then asked me for more CASH! I said no! I wanted my money back, that was not acceptable. I was then told, They could not issue the money back on the card. Then come to find out, they took CASH off my card even though I did not ask for cashback transaction.

I am now $35 short for the SIX items I walked out of the store with. 6 ITEMS! AND I WAS CHARGED $35!

The management then refused to give me a Name & Working number to her boss. Still have not found that. And she had one of her cashiers get in my face and physically push me out of the store, Because I tried to call them out on their scam.

I was told to leave. I told the lady that pushed me i was not talking to her, and the manager then stated, "I don't fing care how you shut her up, just make her fing b quiet!" I was then agan pushed and told to leave.

Just be cautious. Know EXACTLY how much your purchase should be. Because these ladies are SLICK!

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5:10 pm EST
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Dollar Tree employees

I believe there is harassment going on in this store. If could, please contact me asap. [protected], or by e-mail, [protected]@gmail.com. There are 3 employees there and they are all related. They are trying to get one manager out of there so one of them could be put into that position. They don't do there work, always smoking with the owner/manager. Try to tell the owner/manager and she doesn't do anything about it, try to tell the district manager and he does nothing about it either. One of the three is harassing my daughter, ( I am writing this without my daughters and husbands knowledge as they both work there.) calling her a [censored], talking about her to other employees. I would like something to be done if not I will go to the BBB, something will be done about this.

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TDW1980
Enoree, US
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Feb 05, 2019 7:06 pm EST

One can't be manager if so the other two will get fired or have to transfer...Family can't work together if one's manager per company policy

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J
12:24 pm EST
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I'm sorry I've taken so long to write. I have a suggestion that might benefit and store and also your customers. Last Sunday I was at Dollar Tree Store #1924 on Lincoln in Anaheim. After I paid for my purchase, I picked up one of my bags, and unfortunately, it was so heavy, I dropped the bag and the all of the bottled drinks not only spilled out, but...

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J
12:46 pm EST

Dollar Tree store cleanness and stock not available to do boxes stacked everywhere

28 Jan 2019

I went to the Dollar Tree in Manhattan KS and it Very dirty, shelves were emptey boxes everrywere

this is not the first time I have been in this store and have seen it this way

I enjoy shopping in the Dollar Tree however this makes me want to stop shoppping here

I just want to bring this to your attention so that it can be fixed and your buisness will remain in Manhattan

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K
10:27 am EST

Dollar Tree online purchase

I had to order a case of plastic clear tumblers since not one dollar tree within a 20 mile radius had them available. No big deal ordered them and got a confirmation that they would be there by this last saturday. I am upset since its been over a week and I still havent recieved my cups. An there hasnt been any weather related issues for them not to get here. I was hoping to make personal gift cups for my daughters 2nd birthday, but it looks like I just blew money and will have all these cups for no reason. I am very upset and displeased that has taken so long to receive cups. I will not be purchasing anything off line from you again.

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12:47 pm EST
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Customer service is very bad. They overcharge me after I checked my receipt when I got home. They lady was talking on the phone while serving me and other customers. She was talking hispanic. On the otherhand one guy employee is sitting on the front of the register and checking his phone. 1/28/2019 time 13:00 Receipt #[protected] [protected] Thanks

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2:03 pm EST

Dollar Tree customer service

I was in store 4414 Oxford ohio on January 27, 2019 at 2:15 pm I overheard a cashier state that the manager left the store to go eat, leaving the two cashiers in store by their selves. I feel this was not appropriate behavior for a manager, what if one of them needed something that they weren't able to do their selves or there was an emergency. I believe the managers name is Bobby,

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K
10:25 am EST

Dollar Tree customer service

I did not say anything the fist time staff was rude at the dollar tree in Hattiesburg MS at Turtle Creek Crossing. But it happen again Last night. Last night my husband and I were in line of at least 15 customers and only 1 line open. My husband asked if they had any help, yes he was frustrated at standing in line, but others were also. Lady came to open lane, which He asked for, and he goes to lane, she tells him to step to the back of line. Yes it upset us, we left our products and left the store. We like Dollar Tree, even hoping to get one closer to us someday. We live in Magee. 45 miles away. My name is Kay Morgan. My number is [protected].
Thank you.

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12:57 pm EST

Dollar Tree hiring practices

My girlfriend was approved for hiring then the manager told my son's girlfriend about her and my son's girlfriend got the manager to not hire her..i was accused of a sex crime 5 years ago but no evidence thats why they didn't hire her o drive an 18 wheeler and when i get back home i will be talking to an attorney to see if this is in v of hiring practices you can reach me @ 336.470.6571. Thank youbfor your time in this matter..ps. The store is located on Hwy 64 in Lexington.nc son's girlfriend is Angela lanning...

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J
12:16 pm EST

Dollar Tree management /pay

ive been working for dollar tree its coming up on a yr., and the craziness of the store i work in is well words cant describe it, anyways the store manager sexual harrasses his employees, not to mention is embezzling money from the company, and shorting his employees drawers, so all of the above was brought to the attention of district manager, acting concerned when telling him these wrong on so many levels doings, he did nothing about any of it . also would like to add that theres really just one hard working asst. manager that i work with who really deserves this store more than the piece of [censored] running it now . rest a sured i will be persuing this matter further .

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Chris1977
Marietta, US
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Jan 25, 2019 7:01 pm EST

I hope your manager doesn't see this, he'll probably fire you for talking about him like that on a public site.

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5:34 pm EST
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1/22/19 associate name chelsey I had all items on counter ready for check out. My stuff was separated from the person in front of me. The associate continue to scan my items with the person in front of me (items). I told her that mine was separate and in very rude manner she scoffs and ask me are you serious? I said yes. She continued to say something under...

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6:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree service from assistant manager

I went into the dollar tree store in Kissimme Florida today. I purchased a few items total of $21.50. I gave the chaser a $50.00 bill which she had to call the manager to approve. That was fine with me. The manager came over with an attitude and told the cashier to take a credit card from me She told the girl should could not give me change. I asked her did the entire store have less than $50. The store was very busy and I am sure she could have cashed a $50. The customer in back of me offered to break the $50. Bill but in a huff she went in her office and came out with the change.. she was the rudest person I have ever met. It makes me feel that I will never go back to that store. Even the cashier was embarrassed for her

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Chris1977
Marietta, US
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Jan 23, 2019 3:56 pm EST

Stores like that rarely have that much change because of robbery potential. Have smaller bills next time and you'll be fine.

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TDW1980
Enoree, US
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Jan 31, 2019 6:35 pm EST
Replying to comment of Chris1977

I know for a fact they have change to break big bills..I work @ one & the managers take from the deposit til or safe

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8:16 pm EST
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The city of Memphis need to step in shut this rag, dump store down supply is just throw every where it's not set up like a dollar tree it's set up like a dump place every thing just throw every where dont mean no harm garage In the back on the side is an eye soreness the city of memphis need to shut it down for disgraceful toward the neighborhood it's the...

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T
1:02 pm EST

Dollar Tree cheap reading glasses are a fraud!

Reading glasses are a ripoff. They are junk. They are made by melting the plastic to curve/diopter. Only the center of the lens is proper diopter. When reading the bottom of a page, the eye is looking through the lower part of the lens which is NOT the correct diopter and the eye adjusts/squints to compensate; same for when reading near/at the top of a page. Hold the DollarTree/cheap glasses about a foot from the eye and you will see the curvature of the lens. On a good quality pair of glasses, there is NO curve of the image; the page will always be in focus at all areas. Note I bought several different sizes and diopters. All suffer from same flaw.

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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Dollar Tree Category
Dollar Tree is ranked 20 among 120 companies in the Retail Stores category