Lazy racist manager that gets away with violating conduct policies
It is easy for manager when they never ring up customers! Easy for them to just stock all shift, easy for them to turn away customers refusing them any service daily! Manager Jessica has tolerated employee theft, helping employee steal as she gets away with theft by manager. Dm refused to talk to all employees, just continue to target and harass same...
Read full complaintManager discriminates and helps steal products
Manager here is intentionally targeting and discriminating against age, race, gender and religious beliefs. Manager is purposely doing this for 11 years as manager. Manager has told employee "she loves her" as manager changed schedule. When another employee asked for schedule change they were given excuses and discriminated against. This manager Jessica...
Read full complaintAge, race, religious discrimination and theft by manager Jessica
The dm knew about manager discriminating against employees, very aware of this store manager refusing to change employees schedules. This manager Jessica has purposely discriminated against employees for 3 years as dm ignored employee concerns as they excused Jessica discrimination as this behavior persists strongly. Store manager would not allow targeted...
Read full complaint and 1 commentManagers and dm lie, looking to blame any person
Managers accept lies and false stories from employees just to get day off, where targeted employees were denied for anything asked, forced to sign papers as evidence when all other employees were not asked to sign anything as their requests were made without being questioned by racist manager! Dm has lied to employee when they said they talked to every...
Read full complaint and 2 commentsManager do not communicate and lies to DM
Store manager tolerates employee who pretend to have death in family as they refuse to show proof like death certificate. This employee could not be honest as they told managers different stories about family death. This employee could not be honest so they lie to managers. This employee does not know what to do here, never helps customers, lies to anybody, makes up stories as managers believe his every lies! Managers refuse to have proof, refuse to ask questions as this employee makes jokes about family death and could not get their stories in line as this employee told 3 different stories and lies about how family member died. This employee made up unbelievable lie just to get day off. Manager usually tolerates this behavior, does not care and refused to ask for proof or even ask questions as employee told managers different lies. As they normally do, managers believe in employees lies all for a day off. Employee made up false stories about family death!
Desired outcome: Terminate manager
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Your employee Naomi has been stealing items as manager Jessica told all other managers about this as they laugh and ignore issue. Manager Jessica told managers she will put good word for employee thief, who used drugs on shift. After months of on shift theft, with manager Jessica fully aware manager did nothing about employee. Then employee quits, gets away with crimes. Manager gets no write up for knowing and witnessing employee theft, employee can still get in trouble with law for theft as well as manager Jessica for purposely ignoring and helping employee steal products by not stopping when caught in person. Manager Jessica is "protecting her own people only". Direct discrimination by manager Jessica who ignores all Spanish people stealing!
store number 4260, suite b 1960 cliff center manager supports discrimination and targets
Managers here target employees discrimination and violations tolerated
Tore manager tolerates employees to abandon job to help friend move car to another state for 2 weeks. All while not being sick, all while not having other employees cover shift for missed days as written rule by manager Jessica Mejia who ignores her own written rules constantly! Manager tolerates job abandonment on purpose! Manager purposely targeting...
Read full complaintManagers
Whenever an employee has death in family managers never ask for proof. Never asks for a death certificate. As employee here is a pathological compulsive repetitive constant Liar! This employee claims to be millionaire who blew all money on cigarettes as he told managers who all believe his every lie! Managers here refuse to ask him questions as this employee told managers 3 different stories containing his families death. He was unable to stick to 1 main story, he told managers 3 different deaths from 1 family member. Very suspicious about that. This employee wasn't even sad, this employee made jokes, this employee is full of [censored] and lies about death. Unacceptable!
Managers tolerate employees who stand around, never learn the products so if customer ask for help, this employee cannot help! This employee makes up stories and lies to everybody same with district managers and managers at this store! Managers tolerate employees not knowing what to do and or how to do their job. This employee works here long enough to understand and should know how to load green dot cards, do exchanges, stock. Managers ignore teaching employees anything here. Managers help employees get away with stealing products as managers make fun of employee theft and tolerate on job theft. Manager still works here as they continue to not open tills, have to have DM tell them what to do like a child! Managers target and denied employees days off on purpose as this manager has lied to employees and DM all they like. No write ups for this manager who breaks code of conduct policies violating every day here. This manager helped employee steal products every shift as thief employee takes advantage of weak pathetic manager who disrespectful discrimination towards employees. DM is fully aware, just excuses racism from this manager that purposely targets employees.
Desired outcome: Termination for store managers
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1960 cliff lake center!
1960 cliff lake center
Very shameful manager and dm completely ignores manager discrimination as it continues! Deserve to be sued by all means necessary! Sue that manager in claims court, guaranteed that manager has no case! Sad stupid poor excuse for a manager! Sue them for everything! Eliminate this corrupt distinction so racist company for everthing! *#$% dollar tree and their illegal practices, looking to blame anyone without cares! Shameful and fire all dm along with that racist manager jessica! I feel sorry for her mother and [censored] child! Terrible parent jessica! Deserve to have her [censored] child taken from her! Contact child services on jeseica!
Managers
Managers here violate conduct policies, by refusing customer service, refuse to help cashiers. The store manager Jessica Mejia refuses to open register for 9 months as corporate tolerates this manager to break violations weekly. They give her excuses and ignore all of her violations as corporate tolerates the manager to disrespect and refuse to teach and...
Read full complaint and 3 commentsYour manager assaulted a customer
On december the 29th 2023 your manager she's short white woman straight blonde bob and she was in a fist fight with a customer. I'm a non confrontational person and i've had confrontations with this woman every time I go in the store she's bullying someone confronting someone being overly aggressive with customers she's literally looking and initiating fights she talks a negative about her employees in front of all the customers, but she's taking that aggression way too far and this woman is going to get you sued! Well she finally found the fight she was looking for, your manager fist fighting a customer in front of 60 other customers she's fighting and pushing and and punching this woman and grabbing things and just making a fool of herself then she follows the woman outside and continues the fight while, 50 customers looking on in horror, they can't believe what they're seeing. You have no right to put your hands on a customer for any reason whatsoever, it doesn't matter what you think they have or don't have! And i'm sure the law would agree with me on that, then she comes back in the store like rocky balboa loudly announcing that no one takes anything from me I fight for my stuff and blah blah blah! The sad truth about the situation is that she did not care about what that woman took or didn't take she's always looking for a fight and she took the opportunity partake in that! Pull the camera if you have it december 29th 2023 and watch your manager commit assault & battery against a customer! If you have any questions my email is [protected]@yahoo.com
Claimed loss: Yeah your manager has LOST her mind putting her hands on a customer. Ask the employees that were there today they'll tell you it was a complete scene!!!
Desired outcome: This woman is out of control and I it needs to be removed from the store, so your employees have a peaceful place to work and your customers have a peaceful place to shop!!!!!
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Management customer service
Store 13741 S. Tamiami Trail, Fort Myers FL. Unit 4 TerryMarie - manager I was trying to use my gift card with a cashier and it would not swipe so she called TerryMarie over to assist. We told her it wasn't swiping and she told the cashier (out loud) that she was not taught how to manually enter a gift card. After going back and forth with her telling me...
Read full complaintStore total disaster
I visited the Dollar Tree store in Niles Michigan located at 1202 S 11th Street Niles Michigan on 12-7-23. What a TOTAL DISGRACE. This store is fifthly and the shelves are a TOTAL disaster! There were tons of stock for the shelves in the aisle and plenty of staff standing around crying about all the Christmas merchandise that needed to be out and that the...
Read full complaintEmployee male
11/26/2023 Dollar Tree Speedway 7810 Blvd white male tall heavy set treated me with contempt. I needed a cart to go to the back of the store. I got the cart and the male was staring at me as if I was robbing. I went to get bottle bleach and three other items. I paid male, and he asked if I needed a receipt. Furthermore, I put my card away. Besides, I looked...
Read full complaintConditions and service from the manager
It was on Sunday, November 26, 2023.The Shenandoah, Pennsylvania store. We got to the store about 6:03pm. My daughter and I went into the store to look for glitter. We went into the Christmas isles first to look around and my daughter had to move the blue cart with Merchandise on it just to look at the Christmas balls. There were other boxes on the floor that you had to maneuver around to get into the next isle. I went down the party isle and there was a box of stuff on the floor with a bunch of stuff in it also. So, going down the craft isle looking for glitter which they only had one color which it wasn't the color I needed or wanted so I headed towards the back of the isle and moved the blue cart over a little with my shopping cart just to get out of the isle. I saw a worker by the freezer section so I asked her if she could help me by checking to see if they had any others in the back and she said she was on break and apologized and said there is two other workers up front that could help. So, I went up to the front of the store and asked the lady that was by the doors where you come into and she said she didn't know and then she yelled over to the Manager on the register and he said he didn't know but, give him like 5 to 10 minutes until he gets off the register and he will look. I said okay. After I asked him the lady that was by the doors walked over to the guy on registered and stood there and was talking to him for at least 5 to 10 minutes. Not doing anything which she could have went back and checked for the glitter to see if they had any but nope. So, he got off the register like 5 minutes later and went into the office and never came back out to go to the back storage area and look for what I asked him to check for. I waited like 15 to 20 minutes past the time that he got off the register and he still did not come out, so I went and checked out and left at 6:49pm. That was so ignorant of him and the lady up front to help me. The place looks like a disaster area with some isles were really messed up, extra boxes on the floor that you have to walk around especially by the Christmas stuff in the first isle and the craft isle you have to move stuff on the shelves just to find stuff that you are looking for.
Desired outcome: Get the store working on the right way and get a manager, who cares about their job and will take care of the store. Teach the managers to help customers instead of hiding in the office.
Dollar Tree 322 Commons Dr. Parkesburg ,Pa ...
I am very disappointed in how you have allowed your manager of that store disrespect your brand and motivation for opening such a store in my community. Exactly since this person hired to managing this store merchandise not shelved in a timely matter. She has more breaks than the norm. Also, discouragingly her help to not do their jobs. One thing she i...
Read full complaintStore manager bullying merchandise manager.
So I work for dollar tree, for about over a year or so.
I started as a assistant manager then moved to this family dollar that changed into dollar tree. Plus I knew the store manager from family dollar, shes from the same town I grew up in.
Thought this was going to be great.
Now I am lost for words, looking for the best advice, and trying to find how I get my store manager to hold her self accountable for being a bully to me.
I have tried to explain to her the rules dollar tree has about managers. Managers push the most freight. We are back up cashier's
Well my store manager is still so stuck in her old ways that she , who is the store manager she stays in register and sends the other cashiers out onto the floor to push freight.
Well I tried to explain that she should be the one setting the isles, well I got a ear full for suggesting and giving her the heads up on that.
She also has her older friends working at the store, who she tells them when they are working with me to keep me on register while they push freight...again...that is my shift I should be able to handle my crew properly the way I need towhen I am yhe manager on duty.
So that's not fair.
She has screamed at me I front of customers and other employees...
We had a huge screaming match when the power went out bc I told her she does not have my back when I try to train the new hires
She has not properly trained me.
She threw the store.manager guide at me and said go apply for her position bc idk what she has to deal with daily.
AND SHE IS 100 PERCENT RIGHT!
I DONT KNOW BC IM NOT THE STORE MANAGER!
She never schedules me for.truck.
She only talks down to me.
If you are not me, she is kind , helpful, and not intimidating or confrontational.
She has wrote me up.for.the most ridiculous [censored].
She has messaged our district manager that I run the employees out the store and it's my fault.
She has been planning her surgery for over a year now, but we all know she just got that doctor's note so she didn't get into trouble not pushing fright.
She tells.the new hires that she pushes out 3 pallets a day...I wanna see that !
She never schedules me on truck or has me doing any of the duties I am initialed to perform bc she has said and I quote 'you suck as a.merchadise manager "
After she said that I asked her if I suck so.bad why won't you train me...
So recently she has said that she needs to watch the cameras bc she got a customer.complaint that I didn't take care of a customer.whils.my.son and husband were in the store...which they were purchasing items...
I have scheduled several doctors appointments bc my depressing and anxiety are at its max.
I want to message HR
But our district manager is blinded by MY SM kisses our DMs [censored] and butters her up, so I'm always the bad guy...
I just want to have her held accountable.
I want to keep working .
I just want to be left the hell alone and I want the respect she gives to everyone else.
Oh and her husband and son work there too.
So now my family isn't allowed at the store.
I have to call And ask her if it's ok.
I don't steal.
I don't so drugs.
I just do my job .or try to .
And I feel like she is just trying to get me to quit.
What can I do.
How do I get any sort of peace from this?
Desired outcome: I want her held accountable.I want someone to hear me and my issues with being bullied.I want my DM to see she is targeting me, and I just want to be left alone.
Dollar tree is Racist! They supportKKK ! The DM is protecting their own people and wish death upon all non white employees! Dollar tree managers tolerated to bully and target and refuse schedule changes and can do anything they like! Dm is selfish and just make up excuses for anything! Dm are unwilling to listen to minorities and help them obviously! Best option keep a dairy and write dates, times of every incident that racist manager does to you keep it safe and hire an attorney to sue racist managers and dm and company in small claims court! A employee I work with faced similar problems, sued managers and company and now that racist manager is out of a job and in debt to smart employee that sued and is owed lots of money from racist ex manager! That is how you [censored] dollar tree over! Hire good lawyer, have evidence accurate accounts of incidents, lawyers take it from there and hopefully you will win your case and problem solved! Your racist [censored] manager will be terminated from company as company has no choice but to give in! Understand! Get yourself an attorney and keep a diary, journal with honest details of bullying and other violations done by [censored] racist managers! Hope this helps you!
Dear [censored] also work at dollar tree, not all are the same! My store the employees run registers not the managers! Managers refuse customer service as the district manager is aware and does nothing to any manager here! Manager are stealing products and smoke all shift long, have family members steal here! Never has any manager at this store opened till! These managers at my store are lazy I professionals and hide all day, forever refusing to help customers or back up. As only 1 cashier per shift so backup help is not tolerated here because managers here too [censored] to open register! District managers know this and have yet to say and do anything g about this ongoing issue over 11 years of same [censored] managers and dm! So mother [censored] this racist [censored] company and their [censored] ignorant ways!
Store in Minnesota, Eagan!
Pineville, Louisiana store manager Becky.
I think it is only right to let you know about your disrespectful manager in Pineville, Louisiana. The explanation of the cause is given below: I was in this store on Wednesday, November 22, 2023, at 2:00 PM. I went shopping and then silently waited in line to check out. There's just one cashier, as usual. The queue became longer as people stood in it, and...
Read full complaintcorporate policy
I was very surprised to see the dollar stores are open on Thanksgiving. I think it is a total disgrace, People today have very limited family time. By your stores being open on Thanksgiving, your valued employees will miss a family holiday dinner. I find this unacceptable. Will the corporate office be open on Thanksgiving? I was in management for many years, and I made a point of not asking my employees to do something I would not do. So, unless you plan to have the corporate office open on Thanksgiving, I think you should close the stores. While I was in the store today, I cannot tell you how many customers were very upset to see that the store will be open on Thanksgiving. You might want to reconsider. since no one needs anything from Dollar store on Thanksgiving they can get Wednesday or Friday. For the sake of your employees please consider closing on Thanksgiving.
This company is a disgrace! Managers working on thanksgiving, Xmas eve and New Year’s Day. 6 day 12 hour work weeks from thanksgiving until Christmas with NO extra money & NO holiday bonus! Not even their sad cookies this year. Local manager in rural area was told to find their own employees due to low applications.
Store organization
I stopped in to the Dollar Tree store in Great Falls, MT on 10th Avenue South and I was shocked! There was hardly anything on the shelves, unpacked boxes blocking every aisle. Items were all over the floor and in the wrong sections. Looked like a bomb went off! Never seen it this bad. I am sure a fire hazard at the least. Disabled people having a hard time maneuvering through the mess.
Desired outcome: Get the store cleaned up and merchandise put away.
Red plastic disposable drinking cups - 50pk
My family shops at Dollar Tree almost every day. This time we went and they had an entire aisle of 1.25 items. We grabbed 4 packs of 50 cups and they proceeded to tell us it was 5 dollars each. The sign clearly said 1.25 and there were rows and rows of this item. The entire aisle was supposed to be 1.25 items. When I asked them to look at the shelf and price they told me they made a mistake. They said they will not honor the price advertised. I asked for a manager and one never came. I took pictures of the item on the shelf clearly marked at 1.25
Claimed loss: 3.75 times 4 bags of cups
Desired outcome: I would like someone to honor the price like any other store when it is mismarked.
Actually you are 100% incorrect. Walmart, Jewel, Osco, and many, many, many other stores religiously acknowledge that it is their error and upon speaking with a manager you WILL get the marked price. I have had it happen quite often. I also worked for Walmart in a corporate roll and can tell you that they WILL honor if pressed. If you think that I cannot see the "Plus" stores change in plain sight then you must be very narcissistic in the fact that you seem to feel yourself more intelligent than the average consumer. It is legally called "Bait and switch" and it IS illegal. Mistake or not. When you accidentally get in an auto wreck and forgot that you didn't pay the insurance bill you get fined. Accident or not, YOU are responsible for your own mistake and have to pay for it as such. A customer is NOT taking advantage of the store by simply demanding that the advertised price, via the shelf advertisement sticker, be honored. This is designed to protect the consumer against just such practices. It is NOT the consumers responsibility to dig for information on pricing mistakes by using their phone, which they pay for, to investigate pricing errors due to negligent employees of the corporation. There is no need for the person who is supporting their salaries by making the choice to consume the goods provided to be the "Bigger person". That statement is ridiculous in itself. The FTC (Federal Trade Commission) has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act. Look for yourself: https://www.fdic.gov/resources/supervision-and-examinations/consumer-compliance-examination-manual/documents/7/vii-1-1.pdf
Refund
Register over calculated my money I took in reciets and the items the refund was still less then the cash amount was given... I had the proof and when they pulled the cameras it only showed when I returned the items I was still missing half of my money, the manager stated I was the thrid person that came in with same issue however she would not take the time to do it manually so she could see the miss calculation... Manager sent other people too talk to me no one would listen and the part they pulled fromthe cameras only showed the second transaction... When I returned the items for a full refund but it was still short... So they dismissed my complaint completely and someone or some way thet kept my 59.40 and only retured 46 dollars to me after I paid 110 in cash... I have all the reciepts all they had to do was calculate... And now where do I go from here this is teriable and just crazy!
Claimed loss: $59.40 DOLLARS
Desired outcome: I WANT FULL CAMERA RECORDING PULLED .....AND MY REFUND AND MANAGERS NEED TO BE RETRAINED OR FIRED THE WAY THEY WAS ACTING!!!!