Dollar Tree

To whom it may concern:

I am writing you today to complaint how disappointed I am about your store Dollar Tree location at 1709 St. Mark Ave Brooklyn NY 11213 .

I worship across the street at MT.Ollie Baptist church located at 1698 ST. Mark Ave Brooklyn NY 11213.

On last week we had a 3k walk for health and awareness that provided information about how to stay heathy and live longer . Date of the walk was 09/30/2023 .

I went to the store and asked would they give the church a donation for our walk ,( I explained what the walk was about) and I was so disappointed when the manger said we don’t give donation to New York . Dollar Tree is good for the community ,because the prices are good and the products I like this store .( I am hurt, confuse and angry )

I trust this is not the way Dollar Tree company wishes to conduct with business with valued customer/community my church have been shopping with you from the time you move into our community I am looking forward to hearing from you .

Yours faithfully

Sarah Muhammad

Store number [protected] Beach Blvd Jacksonville Fl on 10/11/2023 2:20 pm. I am in the checkout line with two individuals in front of me.The cashier Jim , was calling out the name Dahmer and the customer in front of the next customer in front of me was asking him what he meant. The cashier was wearing two name tags one says Jeffrey and one says Dahmer. When he points this out to said customer , she realized what the cashier was talking about and she reacted in a negative manor. I finished checking out I told the cashier that what he was doing was inappropriate and I am a customer and that I wont come in the store. The manager Tim was in the store when this was going on. Thank you.

Good day,

My name is Sophia Steele, and I am writing to make a complaint of a recent incident that took place on October 5, 2023. I visited the Dollar Tree store in Bloomfield, Connecticut, around 6:20 PM. I acquired a cosmetic brush for the sum of $1.33. Subsequently, I departed from the establishment, only to learn that I had not been provided with a receipt. Upon reentering the establishment, I proceeded to notify the cashier, who had Jamaican heritage, of my failure to get a receipt. While I was waiting, I saw the salesperson providing assistance to another client who was positioned behind me prior to my leaving the store.

Upon completion of her task, she informed me of her intention to contact a manager due to her inability to locate the receipt. Simultaneously, she expressed dissatisfaction by asserting that it was my duty to request a receipt. I informed her that it was incumbent on her to provide me with a receipt as well. The cashier engaged in a dispute with me, asserting her familiarity with the individual that I was with, who shops at the store every day and resides in a communal group home. She added that this person frequently visited the shop to buy dolls with the help of her support staff, and the staff routinely demanded a receipt for each purchase.

I spoke with the cashier about her awareness of the fact that this particular individual frequents the business on two occasions daily, accompanied by different personnel. Consequently, it is customary to request a receipt as a matter of politeness. Without delay, she promptly contacted the assistant manager, who also shared Jamaican heritage. The manager conducted a thorough examination of the register, and it was evident from my observations that she lacked a clear understanding of the specific item she was seeking.

I informed her that the cashier attended to just one individual subsequent to my transaction, therefore raising the question as to why locating my receipt has proven to be a challenging task. During this period, the cashier expressed her belief that she should not be subjected to such a situation since the value of the product amounted to just $1.25. Furthermore, she emphasized that it is incumbent upon me to request a receipt. I informed the cashier that I remitted a total of $1.33, inclusive of taxes, acknowledging the shared responsibility between both parties involved. I then proposed to the assistant manager the possibility of initiating a return process, followed by a subsequent repurchase of the item, in the event that locating the receipt proved to be a challenging task for her.

The cashier and I were engaged in an ongoing dispute on the allocation of duty for obtaining a receipt. I communicated to her that the burden of obtaining a receipt rested on all parties involved, and I expressed my determination to not depart from the premises without such documentation. The assistant manager expressed anger and raised their voice towards me, asserting their intention to involve law enforcement by contacting the Bloomfield police. This action was justified by their reference to Dollar Tree policy, which prohibits exchanges or returns, and the assistant manager's accusation that I had engaged in the theft of products.

I instructed her to proceed with her actions since there is evidence substantiating my payment for the product. Furthermore, I intend to pursue legal recourse in response to her accusation of theft. I proceeded to the outside environment and assumed a position of anticipation for the arrival of the Bloomfield Police. At around 6:40 p.m., four law enforcement officers came to the scene. I proceeded to provide them with a detailed account of my circumstances. However, the assistant manager unjustly accused me of theft and refused to provide me with a receipt for the purchased items. The law enforcement officers entered the premises and afterward reappeared with the goods that I had inadvertently left at the point of sale.

I was informed by the police that the store personnel lacked the authority to compel the person in question to provide a receipt. However, they expressed the belief that such a request was superfluous, deeming it unnecessary to involve law enforcement in a matter they considered trivial. According to the claims made by the assistant manager, Dollar Tree's policy prohibits returns without a receipt and does not grant store credit once a customer leaves the premises with their purchases. Officer Sean Murphy furnished me with case number #28470 and strongly advised me to bring this issue to the attention of the corporate entity, while also urging me to refrain from patronizing the aforementioned store due to subpar service quality. In my opinion, the manager's accusation against me, which I assert to be unfounded, was inappropriate.

The individual in question had the belief that I was experiencing fear, prompting me to depart from the location prior to the arrival of law enforcement personnel. I kindly request your prompt attention to this situation. Due to their wasteful use of resources, which diverts attention and resources away from matters of greater significance that the police might address, the assistant manager and cashier both need to face disciplinary action. I can be reached at [protected]@gmail.com or [protected]. I express my gratitude once again.

On September 29,2023 I slide on huge pile of dog feces inside the store. No one came to help me. Salespeople just stood there and asked me to go outside to clean my shoes. There was no manager on site. I pulled my hip muscle and had to throw my shoes away. I later was able to get a manager on line. He did not give his name and said he would handle it. This was about 12:30. I believe the clerks knew about the problem because they said no dog was in store. I passed the dog when I came in. 1099 Mountainview dr. west mifflin, pa 15122 Store #218

I purchased can filled milk at Dollar Tree Store #7007 2542 W. Manchester Blvd, Inglewood, Ca on 09/28/2023 at 10 am. I was not given a receipt by the cashier. At 10:15 am I returned to Dollar Tree Store #7007 to return the item. Store policy on all receipts clearly state "We will gladly exchange any unopened item. We do not offer refunds. The cashier stated she could not exchange a food product, even an unopened can. I aske for the manager. The manager"Elva" after explaining the situation, Elva asked the cashier if I had just purchased the can milk. The cashier stated yes. Elva looked at me and threatened if I did not hurry up and and get another product she would change her mind about store policy.

I left the store without anything to avoid a very bad situation getting worse. Dollar tree owes me for the product. The manager needs to be replaced for unprofessional behavior. Any the correct police needs to be printed on receipts.

Store#3269 2320 Hanover Pike, Hampstead, MD 21074 This store is the dirtiest, most disorganized place around. Thing are thrown on shelves if at all. Most items are still boxed and sitting on the floor. I should be contacting the Fire Marshall and not you because the whole place is totally unsafe! As a senior citizen I tripped several times and will probably not return.

Idk how many pieces of candy are in the bag, but there is still a good bit left, I have had 2 throw out 11 pieces cause they had no taste. I have probably bought 10-15 bags and I only had it happen twice, then, this bag and it feels like half the bag. I eat so many cause I take medicine that my mouth dry and taste like nails every so often I change what I use but I really like the cinnamon buttons.

I am a minority customer. I was in your store waiting to check out. I was first in line. the sales associate came and opened her register. She then motioned for the couple behind me to come past me and get checked out. This is no accident because I saw her look at me with a snide look. I am black, she is a kkk racist that you need to get rid of. She is nasty and unkept as well. I will never shop there again and I will be posting this to any and everyone listening. Her name is Anna. Store number 322 in Florence Alabama.

9/5 12:15

store emplyees do not greet you at the register...A hello would be nice

they do not tell you how much your order is...Had to look at the register myself

did not say thank you...Just handed off the receipt

why are they wearing stocking caps and scarves on their heads looking a hot mess like they just got out of bed and threw something on...Looks so tacky

they are rude and tacky/sloppy looking

it is a place of business...They are represting dollar tree and you guys allow them to come to work looking like that

such a shame

*Gift card i purchased not in bags when I returned home.

*Called store 4 times & stopped back in 1 time

*no one could help except mgr.- couldn't take mess-had to call till I caught her.

*Reached mgr. 12:45pm-082523 advised putting card in bag was confirmed

*I asked to see video-was denied, asked for her mgr. name - denied

this has left a very bad taste in my mouth.

all I want is my $20 back or repl. gift Card.

my email: [protected]@msn.com