Manager and hostile work environment
I have had my manager screaming at me in front of customers several times. She's had me breaking down in the office as well as in front of other employees and customers. She's cut other coworkers hours and harassed us. It's very hostile and unsafe. I'd like to see actions taken against the way she treats all of her employees including my assistant manager Amanda.
Desired outcome: Write up or termination
Nothing resolved, i was told who cares, Can't write up managers no matter what
Managers lie and when you fail to manager nothing happens. Managers can never be written up even when accept counterfeit bills. The manager is held accountable for accepting fake bill, nothing happens. If situations happen months ago, I was to it doesn't matter. Incidents in past dont matter even when employee swears at customers, doesnt show up for work or...
Read full complaintExpired food - snack hostess chocolate bunt cake
Normally I check the experation date before I buy and or eat food; however this time I didn't. I bought a hostess chocolate bunt cake. I oened it, took a bite and it tasted awful. Looked at the date, it expired July 13th and today is August 7th. The manager would not give me my money back. She didnt explain if that was due to the package being open or not. Most places will give you your money back. Its not my fault they do not check their peoducts and or rotate them out. Its not like it was a couple days old. It was almost a month old. I will never shop Dollar Tree.
Desired outcome: Its only 1.25 plus tax. I want my money back. I was obligated to get something else.
I ubderstand their policy; however, they should have made an exception. Their fod product was almost a moth old. It is their respobsibility to ake sure their food product are fresh and not almost a month old. Im surecthe health department and BBB would like to know. They're lucky I didn't get food poison. Then they really would have had issues
Miserable place of employment
I was a store manager for this ungrateful [censored] company! I worked way more hours than I was ever compensated for! Some weeks up to 90hrs. Open to close with no days off for months at a time. Then as soon as I get sick and inform them I needed to seek medical attention I was told I could not leave unless I found someone to cover my store. Which obviously I am...
Read full complaintHays KS Dollar Tree
I would really like to know why the dollar tree in hays is always closed or when you go it says closing at specific time which is usually 3 pm or closing early cause no employees. Store is always a complete mess. It's like there is no management skills in this store. Proper management would probably be the place to start to have and run a proper business.
Read full complaintWill not take United States money
Today August the first my wife and I went shopping at Carksville Arkansas we bought A little over 20 dollars worth of products and I only had a hundred dollar bill they told me they will not take this as payment and had already turned down a person before me so i was turned away the bill plainly says it is for all debts public and private. I was turned away and I should hire a lawyer cause of this.
Desired outcome: You should not have a store that will only take small amounts of cash please fix this problem before i ever go to one of your stores again
Not really a complaint but a suggestion.
I live in Sevierville, Tn. and our Dollar Tree store is so small, and doesn't carry everything like your other stores. There is no freezer section, and the grocery isle is pathetic. Nothing like some of the other stores, like Maryville, Alcoa, Seymore. It is kinda hard to get to as well. In Sevierville they are getting ready to build a new mall, (Allensville Square) across from the Home Depot and just off hwy 66 . It would be so nice if you would move to that location. A lot of things are moving and going in all along hwy 66 so there is a lot of foot traffic. The phone number to inquire about this mall is [protected]. Sounds like there are going to be a lot of good stores at this location. Would you please consider this location for a bigger, better store ? Thank you for your time.
Desired outcome: Could I please receive a response to this ?? Linda [protected]@aol.com
Service
Good day. I was in Store# 5787, today, July 28 at about 2pm. The problem that I have is that there was only one line open to all customers. The Sales Associate, Kenyatta was working the open lane. I arrived to the line at about 2:20 pm and stood waiting for 20 minutes before finally getting checked out. The manager, Shannon was assisting a customer in...
Read full complaintManagers are stealing or misusing money
Do not work here and I mean it! They will reap what they sow. these managers are stealing and trying to frame workers. They mean no good at all. bald lady Monica got mad because I wanted to count my register in the morning because out of nowhere my till started coming up short out of nowhere. When before my till was perfect until now. Also I'm suppose to to count my till in the morning. Ignored her smart remark then when I wanted to write down how much she take from me she got upset about that sounds fishy. The holy spirit definitely let me know wassup. The one with the short wig on it too with the scheme she going to tell me I pocket change knowing I never in my life will do such a thing. These managers are scamming artist and will run over you and take advantage of you. Oh let's not forget Monica the one that call her self christian but talks about people, employees business, curses but claim Christianity baby you serve the devil not Jesus. Anybody can say what they need to steal for but she got that surgery coming up and saving coins just for that and Lisa. Do not work here. Yall wander why yall tired and have nobody quit being evil and maybe blessings will flow.
Desired outcome: For yall to investigate on this situation.
I heard a lot of shady stuff going on at dollar tree#6649.Every manager they had there was very unprofessional. I know someone who worked there, and, did not get paid. It's such a low grade job, it needs to be investigated by the media.
Trashy store Hannah and Madison ave. Indpls, in 46227
I live next door to dollar tree and the dumpsters are always overflowing with trash everywhere. Homeless people live there and drug dealers leave syringes everywhere. Nice atmosphere for children. Your employees are rude. They throw trash all over the parking lot. There’s an RV with a tarp over the top of the ratty thing with homeless junkies living in it...
Read full complaintWas refused bathroom
7:30 July 23,2023 shopping at dollar tree 468 Suffolk ave Brentwood ny 11717 Was refused bathroom they have 2 one men one women they where locked asked Isabel for key said no that there bathroom are for employees only I said there is no sign that said that then she yelled at me proceeded to Hassan other employee ask for manger told me Isabel the lady that...
Read full complaintCustomer service
I was in the Dollar Tree in Hiram Georgia on today July 21st store 443. I was getting my items in the cashier it's going to accuse me of stealing saying oh you have items bags that you have not scanned, then she perceived to count them, to find out how items were scanned. All she can say oh I'm sorry, so I spoke to the so-called manager and she wasn't a help, her remarks was that's their job
Read full complaintOnline orders sent to the store
I placed an order on June 26, 2023. The order was only for $10 but because they discontinued this item in the store, I had no choice but to order it. I asked that it be sent to the store located at 1240 S. Nellis Blvd, Las Vegas, Nevada 89104. I received an email on July 10, 2023 that my order had came in to the store. I tried to phone the store but no one...
Read full complaintStore #214 cashier name: Amique
I shop at dollar tree ofter. At store 214 as I was getting in line to make my purchase, amique turned off her light. There were lines, and I asked her if she was closed and she replied "yes". The moment I stepped in another checkout line, amique asked the customer behind me to step into her checkout line. She took the african american woman who was behind...
Read full complaintCustomer service/store manager’s attitude
Dear Sir, My name is Amy Broussard. I am a 62 years old widow who shops at Dollar Tree regularly for my 9 grandchildren. My complaint is about the manager at the small town Dollar Tree in Reserve, LA. Store #06753. Address: 3919 Airline Hwy, Reserve, Louisiana [protected], On Friday July 14,2023. My friend an I arrived at the store around 1:45pm and...
Read full complaintHarassment and intimation
On July 14th, 2023, I was shopping at store # 4820 in Randolph, Massachusetts, while I was shopping, I was followed and stared at while trying to purchase items by a manager and employee, Store security camera can validate I behavior in terms of not acting in a suspicious manner, I was followed up to the register line while waiting to cash out for purchase...
Read full complaintSexual harassment and verbal harassment
Dollar tree store 08355 in pageland South Carolina….there is an associate threatening to shoot someone that no longer works at the store if they come in while said associate is on clock. Also this same associate has been going around telling people including
Me, multiple times, that he is being sexually active with the store manager and continues to talk about sexual topics when I have told him to stop. The store manager does not seem to mind this.
Desired outcome: Fired
Charging for bags when we don't want them.
In Colorado, we now have to pay for bags at checkout if we need them. So we have gotten into the habit of bringing our own bags. TWICE now, at the Canon City store, we were asked if we needed bags and said NO. They charged us anyway. I didn't realize it until later. It's not a large amount by any means, only 10 cents each time, but it's the principle. NOT...
Read full complaintManager's Attitude
The manager (I assume he is now the manager) at the Dollar Tree, Store #7642, is obnoxious and rude, as he was again on July 9, 2023. He has acted miserably at every Dollar Tree store in my county. He has a very short fuse, and it seems many have to tip-toe around him. This employee has been at the other two local Dollar Tree stores, and is currently at...
Read full complaintService
Good morning,
I recently visited. Location #7418 on July 1st and purchase a few items one being Breyers ice cream retailed @$5.00. However, when I made it home and decided to have a serving, I opened the package, and it was freezer bitten. I went to return the item into store today and wasn't pleased with my interaction with the store manager. I enter the location the older lady at the register didn't greet me as she was drinking under stable. She was very nice in assisting me with my concern she then picked the phone up to get the manager. The manager came out of office in front of store didn't say one word to me in acknowledge me and my concern(eating). The sales rep explains to manager the issue. The manager then looked at the item and stated looks like you let it melt and refroze it. The manager then tells me you can go get another one I explain to her I didn't want this to happen I again, so I asked for a refund or even a gift card. She stated no you can just grab something else then in which I really didn't want to at the time. I very disappointed with store manager passive aggressive behavior. Her was Angela.
Desired outcome: Yes, If the DM would have a conversation with his/her store manager on profiling or prejudging guest to insure everyone receive great guest service.
Dollar Tree in Auburn, California has had lots of empty shelves (even on their scheduled delivery days of Tuesday and Friday) for at least the past three weeks. When I asked why this was to a few of the employees the answer was consistent. "The Manager won't give anyone additional hours during the work week because it will make her bonus a lot smaller".
DOES ANY RETAIL STORE MAKE MONEY FROM UNSOLD PRODUCTS SITTING IN A WAREHOUSE OR BACKROOM?
Where is the District Manager at this time? We used to see the old District Manager at the Auburn store a couple of times a month. He even helped stocking shelves a few times and at that time he had managed a store in the Sacramento area. We never see his replacement District Manager (only once this year).
I knew a store manager for Longs Drugs in Fresno California years ago. He wore a suit and tie and didn't have a store receiver. HE was the receiver and when a delivery came in, he had someone IMMEDIATELY put it out on the shelves. He told me, "Products don't make money for the company sitting in the back room".
Thank you.
About Dollar Tree
Most discussed Dollar Tree complaints
Unable to return items with receiptRecent comments about Dollar Tree company
Service




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Working for this company has caused me to take my anger out on my wife and my granny. She is 92 and they made me break her ribs in anger and she is having me charged with assault.
I also gave my wife a black eye over this and she is thinking of leaving me. This company has caused me a lot of stress.
I did nothing wrong. I was trying to ask another coworker out, she rejected me. I flashed myself to her and she reported me. They have no proof and are looking for other reasons to fire me.
I got this in my email and I didn't do anything but tell you people have reasons to be mad. Not everyone is a stoic knight like you. You wouldn't last one week at our store in Hamilton, OH. We have conflicts everyday. Some are justified and some aren't. Stop trying to defend your friend. Nothing I said was wrong and you two seem like small town guys with small town minds. not everyone's life is like yours and your store as well. Get over yourself and I'll reply to your weak arguments against me for no reason at all. Dollar tree seems to have a habit of hiring strange people. And if you'd like to do this face to face I can meet you at my store if you're nearby. I've been with this company for a year, my wife quit last month because she was told to do the truck alone and she's 5'3 with one leg. I just saw yesterday that was taken off the schedule with no explanation or I wouldn't even be here. But after this exchange I think I might send a complaint to corporate about your stores. I'm sure you have shady stuff going on and PS some managers deserve to be fired, maybe you're one of them. Let's find out..