Speedway complaints 477
Speedway - Salyersville Speedway
The female manager there is so rude. I’ve shopped and got gas there my entire life. Screams at people for not pre paying and everyone considers her attitude to be a problem. I recommend speedway fix their Salyersville Kentucky speedway managers attitude or I will shop elsewhere!
I have heard multiple people have bad experiences with this woman, screaming at customers over pre paying, being straight up rude with people in my family and even friends. I wanted to get a job at speedway, but I have decided against it due to this pathetic behavior on part of this lady. I hope and pray she changes her attitude!
Not sure of her name but she’s the day manager from what I know.
Desired outcome: Attitude change or I’ll tell everyone I know to go get gas and tobacco somewhere else
Speedway - Unauthorized credit card charges
I was at the speedway on Illinios rd in Fort Wayne, IN on 6/1/22 at 7:35pm when I purchased two packs of gum 2 for 3$, mini icee, 20oz coffee, roll of grizzly wintergreen longcut, and a roll of grizzly wintergreen pouches and scanned my speedy rewards card. The total came to about 47$ and i checked my bank account shortly after and seen i was charged 69.57. The cashier that helped me was named Nicole Brooks.
Desired outcome: Refund for overcharge
I live right down the road from store #3582, I have been going there pretty much every other day for either drinks, snacks or gas for nearly 3 years. I loved the staff and the store was very convenient for me. Lately I've been thinking about not going there anymore and driving farther to a new location. There is a new hire who started probably about 5...Read full review of Speedway
I work at speedway and the district manager decided to turn off the cameras for me not to be able to view suspicious cars and customers (there’s a password on the system now for the employees to be able to view live security footage that no one knows) and I work night shift on top of that. So that’s really dangerous to do and it’s been like that for weeks. Reason unknown. But it’s extremely dangerous and extremely inappropriateRead full review of Speedway
I'm not sure who to reach out to but I did talk with the manager about a new recruit whose name is Paris and works at Speedway Store #6207. She insists on selling a 16 ounce for a 12 ounce price. And she is friends and referred by the new district manager at Speedway Store #6207. She has been hired and on the register for less than a week. 4/5/2022 around 2:00 pm was date of purchase.Read full review of Speedway
Speedway - Poor service
This place is absolutely ridiculous, is this one of those sticker shops because it smells like marijuana in there every time I go i there. Either your staff is smoking marijuana and doesn’t care or the management doesn’t care. It’s absolutely disgusting and I will not be going in there anymore unless this problem is resolved. Horseheads, NY don’t go there. It’s horrible.
Speedway - The management at speedway
You need to train your management staff better, this place is horrible, the management is rude, unprofessional and doesn’t seem to know what he is doing. The store is not very clean and the restrooms were horrible with toilet appear everywhere, it was disgusting. The cooler didn’t seem to stocked or have anything worth buying. I’m not sure of the store number but the store is located on grand central ave in horseheads, NY. I will not be going here again.
Desired outcome: Get better management
1103 morise road. Don’t expect to get any servise or to be treated with any kind of basic human decency. And by the self proclaimed manager no less. After I was told to, “get mad cracker, don't care”. I asked to speak to the manager and she then replied “ I am the manager”. Of course she would be because that’s how managers talk to customers. So dont go in...Read full review of Speedway
Speedway - Management
Hello my name is Carrie Smith I have been going to the speedway in Roseboro NC for quiet sometime now. Few days ago I went to speedway like I normal do am not for sure if the manager Melissa was having a bad or what was going on but either way it was uncalled for her attitude. Every time I go into speedway she act if she doesn't wanna be there or she hate her job. She need to respect all her customers like they respect her you can't talk to a person any kind of way an expect them to keep spending they money inside the business. I don't need no apology I have took my business elsewhere even though the rest of your employees have great attitudes and they smile. The lady sandy is amazing an I love her she makes my family feel welcome and the girl Tiara greets me every time I go in there and the other manager shy she is amazing as well … the tall white girl she amazing as well…. Just appreciate your employees that wanna work and give us customers what we need .
Desired outcome: Took my business elsewhere
Speedway - Service
Went into Store #0007690-Westlake, Ohio 44145 to pay for gas and dealt
with a Gia. Horrible customer service! Was not greeted, very rude tone and did not say thank you, have a nice day, NOTHING! The floor in the store was covered with mud and lots and lots and lots of water. I almost slipped and fell. The customer service in this store is getting worse and worse every time I go in there. PLEASE DO SOMETHING ABOUT THIS IMMEDIATELY!
Desired outcome: GREAT CUSTOMER SERVICE
Store #7690 Went in to purchase food items and guy cashier was extremely rude in tone to me. When asking if the nice cashier was open, he stated very rudely she was doing a money drop. Did not even say have a nice nor did he greet me. Very Very Very rude and I go in there alot and puchase alot of gas and food items. I work in customer service myself and I...Read full review of Speedway
Speedway - Harassment
The store 6890 samdiro tucson az.
I have witnessed multiple times a lady name Rachel harassing an older black gentleman that works 3rd shift in front of may customers.. This gentleman has always shown us respect and greets all customers. She arrives with a snarl on her face and speaks very rude to just this one individual . I don't believe this community needs this type of behavior. It needs to stop the word has enough race issues going on.
Desired outcome: Respectful to all
How are you doing, I'm ok, but earlier today I was very displeased and disappointed in the speedway service I got from your employee. She gave very bad service this morning, also rude and even seemed annoyed and was very slow at getting what she needed to get done. She didn't want to take the money from me and was just taking way too long to handle...Read full review of Speedway
I worked for speedway on Rock lake in South Charleston W. V for about a month and during this time the assistant manager Tori has yelled at me, berated me in front of customers, lied about company policy, embarrassed me in front if customers and I was terminated. I found out she told customers I was fired and the reason for my termination and became that I...Read full review of Speedway
Speedway - Cashier's unprofessional and hateful attitude and manager's lack of care of the complaint
Customer and wife were being friendly and trying to brighten cashier's day and put a smile on her face but she was very hateful and rude. When asked about smiling and enjoying her day cashier's told customer "no I don't have to smile and I definitely don't have to smile to you." While they were complaining to manager she wanted to make excuses and brush them off. Cashier then proceeded to handle my transaction and was yanking drinks out of my hand before I could sit them down and when handing me my bag she snatched it up angrily and swong it around the plexiglass rudely.
These are a couple of first-hand experiences of using the relatively new Speedway gas station in New Alexandria, PA. None of my feedback involves interaction with employees or inside the store. I simply wish to fill my tank and be on my way. 1) I have refueled at the station at least half a dozen times. Of HALF of those—after refueling completed—the pump...Read full review of Speedway
ON JULY 18th OF 2021 at one of the Speedway Stores in NC, At 1031 Randolph St. The Manager of that Store by the name of... (Carmen Ines Long) Physically Assaulted My Tiny Daughter who is way!!! smaller plus has a Muscle Disability and is really weak in her muscles and has a bad ear on the side of her face where she slapped her across her head, and plu...Read full review of Speedway
Speedway - Management kissing fellow employee
I was recently on vacation in the obx and stopped at the columbia nc location for gas and drinks for my daughters, when I saw 2 female speedway employees kissing on side of the building. I asked the other umployees who they were and they told me it was the manager who looks like a 40 something yr old women kissing a 20 something yr old young women. I have no problem with gay community except when my 9 yr old kids start asking me questions why 2 women are kissing. I find it disturbing that it was at a place of business. I will not be stopping there any more.
Desired outcome: Hopefully Discipline action
Speedway - Cashier
Approximately at 1120 pm I went into speedway asked for a few wraps, have my license and my son happen to walk in I asked him if he wanted a drink or anything and the cashier was looking in my wallet telling me he needs my sons id... I said I ain't buying for him I came in for myself and I gave you my id! Is there a reason a mother can not hold onto their child's permit so he doesn't lose it? So I was refused the sale and that was bullseye! He should have not been staring in my wallet! Totally offend & violated and I will never be back!
The customer service representative Jacob had written a fake message on my account and had called me "hun" on several occasions. I do not know this person and felt uncomfortable with them treating me in this manor. I think that hun would be for my husband or someone I am close to. He told me that he was going to write in a message on my account Incase I had...Read full review of Speedway
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