Dollar General
Reviews and Complaints

DollarGeneralinArgyle,NY.Themanagerisveryrudeandmeantoherassociates, she calls them out on things that should be tended to behind closed doors I myself have witnessed her reprimanding and belittling associates for the smallest things, telling them they are to slow or that they should not be talking about the store when they are not on the clock, what is said about anything on their personal time is none of the Managers business, the manager makes up things in her head then calls the associates in an hour early to reprimand them in front of everyone, This manager should not even be working at that store, since she found out she is pregnant she has become very mean to customers and her associates, she needs to be removed from the store asap. you are losing money because people will not shop there anymore. and she cannot keep people working there. I used to be a Dollar General manager and her behavior is very in appropriate for the store, this can go viral in minutes if she is not removed from the store as I will post it all over social media and I will use names. Get her out of that store This is a constant on going thing and as a secret shopper she needs to be removed.

I went yesterday after shopping all week to get my 5 and 10$ off coupons and the door was locked at 945pm. My mom always shops and is the last customer and spends thousands of dollars even thpugh she is treated poorly and even called names. Last night me,my mother and neighbors went and missed out because the employee let his friend in but told my mother at 955 that he locked the doors and no one else could shop. We wanted campbells,paper products and stuff from 3day sale and it isnt fair because between the 3 of us we missed out on hundreds for our households. Aleah Jarrell-Mccord [protected] [protected]@gmail.com Hatold Ky 41615

CASE #0241171

Hello,

My name is Cynthia Corbin, parent of Candice Corbin. This is in reference to the subject case submitted via a telephone conversation with a representative named Christopher on July 14, 2023 at about 1:39 P.M. EST.

After hearing my concerns, I was told that my case would be forwarded to a District Manager and that I would receive a call the following day. I have not heard from anyone representing Dollar General to this day.

The reason for my initial call occurred because my daughter who is cognitive impaired but trainable was the victim of harassment by an employee of your company. The store number is 18715, located in Pineview, GA 31071. The employee is called Tia. She is either a cashier or manager. The harassment occurred on July 14, 2023 at about 1:13 P.M. EST. A witness to the incident informed me that as she walked towards the front to check out, she overheard the employee asking my daughter if she was having sex. She further asked her if she used condoms. My daughter asked, what is a condom. That's when the witness said she's not sexually active and told my daughter to leave the store. The witness also stated the manager said in no uncertain terms to her and everyone in hearing distance in the store that yes, she is. She's been having sex. In my opinion, she exhibited very inappropriate and unprofessional behavior. Because of my daughter's diagnosis, she is in a protected status and not able to knowingly consent to sexual advances.

This matter needs a resolution.

P.S. As of November 5, 2023, there has been no response from any representatives from this Corporation.

Sincerely,

Cynthia Corbin

I Shopped today and had an e-coupon for $5.00 off an order of 25.00. The coupon was attached to my phone number.

When the cashier cashed me out, my coupon did not register. She tried to use the paper one and it also wouldn't work.

Name: Linda Barrett

Phone: [protected]

Store# 17655

Transaction 67465 Date 11-04-2023 1:17pm

Cashier Theresa

I shop at least 2 to three times a week. I live across the street so it's easy for me to shop.

Thank you for any help you can give me

Linda [protected]@yahoo.com

I went into a small town dollar general in Hempstead Texas on November 24th anround 1 pm and bought an apple giftcard loaded 250$ on it and by the time I got home to use it. It had already been redeemed for the full amount I filed a claim with apple and they can’t do anything because they already used the full amount.everyone is denying accountability and saying there is nothing they can do.file a claim with apple. This has happened twice. They won’t call me answer my emails or reimburse me for it. Worse experience in my life and I won’t shop at dollar general ever again. They have a teenager behind the counter without any management to train her or anything. No one else was there. No wonder.

Today, October 31, 2023, My wife and I were in store 17338 Lerona, WV. The store Manager (we believe her name is Chastity) was being yelled at by who we found out later was the district manager. First let me explain. This store has looked amazing since the young lady Chastity has taken over. The store is clean and impactful. This District manager has NO right to accost another employee loud and in public. My wife and I listened to this (Angela) and she was out of line. I have been in big box retail for over 25 years as a district manager and have seen these other District managers ruin great stores and amazing managers to save their own job or simply because they have an ego trip. This CAN NOT go on. This young lady is kind and is always working her tail off for your company. We are in the store quite often and enjoy the atmosphere created by that store manager. To be clear, we have been in many of your stores and this is not the first time we have witnessed this district manager act like a fool and raise he voice. These managers are working under a heavy load and under staffed. People just don't want to work anymore. Chastity should be commended for the amazing turn around of this store. My wife and myself will not stand by and allow this district Manager to speak to anyone in this manner. Maybe if she would spend the time she uses to yell to maybe help fix any issues instead of barking off commands, all of your local stores would look as good as Chastity's. If all the stores in the area are failing as Angela stated, than who failed? The Managers and employees or maybe the district manager. Get The district manager under control. We have MANY friends and family in the area and will ALL continue to complain until something is done about this woman. She is rude and unprofessional. You should praise the hard work and dedication of the young store manager.

Hello, Ref, Dollar General Store 8403 | 120-194 North Pine Street, Langhorne, PA, 19047-2141

The store hours indicate open "Every day 8:00 am - 9:00 pm." with a clear sign on the front door. I visited this store frequently and three times this month the store was locked in the middle of the day. Sunday Oct 1st, 1:00 pm (Sunday 2:00 pm 10/29/23 last visit), lights on and the sign on the door. The website indicates the same hours of operation. It's annoying to waste time going there and knowing they doors might be locked. Several customers were lined up at the door and turned away due to the doors locked. Like I mentioned above, third time in 1- month the doors are locked, lights on and the hours of operation indicate the store is open.

R/ David Finan # [protected]

I purchased 2 gallons of this (Clover Valley)"distilled" water to make colloidal silver for medicinal use in Sept this year. When the colloidal silver was tested it showed unusual results and was disposed of. When the water in the jug was tested it showed high levels of iron, copper and nitrates! The other bottle was unopened and had been stored in a dark, cool place. It also tested the same. The nitrates introduced to colloidal silver can produce a very dangerous combination! The copper in the water alone could be very bad for someone like my daughter who has a health issue of high copper in her blood already The $1.75 per gallon I paid is not the issue. Purity IS ! You need to check your quality control and notify FDA if you have produced an entire batch of NON distilled water product. The amount of contaminants could indicate well water ! That would be fraud in my opinion.

I bought a 1 gallon jar, the label was falling off. I opened the seal which was also half way off and the contents smelled horrible. I tried to fork out a couple pickles and they were mushy and literally fell off the fork. I couldn't bare the smell and figured this must be a rotten batch so threw them out. I could still smell the rottenness throughout the house so I fished the jar from the trash to take to the outside trash. Really sucked!

I was told I was trespassed for using tap pay and while using it the system rebooted, I went and got an employee who stood and watched while it rebooted and I successfully purchased my items, I went in the next day and was told I couldn't be in the store and they showed me a picture of the register camera that was me in the picture waiting for it to reboot. The manager sent a text with the picture of me to all the employees and one former employee who replied to the text message, "She's stealing huh?" I don't understand what I did wrong to be trespassed. Or why my picture was being sent to former employees that seem to be slandering/profiling

Me and 2 other customers was waiting to check out for about 5 minutes when I overheard voices coming from office. I looked around into door and ask, 'can we check out?'. The cashier (young white male) said 'I was not supposed to stick head in door to tell them I'm ready to check out.' There was the young white male and older black female, I told him 'I shouldn't have to come to office to tell you I'm ready to check out'. He rang up my purchase and when I handed him cash money, he jerked it out my hand. He put change in my hand along with receipt and then I asked him to place my things in a bag. Then he said I'm not supposed to talk to him that way and went to get the manager. She asked (black female) 'what was the problem?' and I told her I wanted my items in a bag. She picked my items up and slung them in bag. My purchase was small, but I should not have received that type of treatment. Respect should have been shown regardless of age and I am 70.

date incident: Sept 30 2023 19:55:57

The new manager of the dollar general store 1433 south roan st in Johnson city TN. I believe her name is Lacey. I was in there 9/23 with coupons to use and the assistant manager was unable to get my coupons to work and she couldn’t override anything. She asked the manager to help her. The manager had no idea what to do. She made inappropriate comments about stupid customers wanting to use coupons when they never work. I told her the coupons stated spend $25 or more to get $5 off. I spent exactly $25. She kept telling me to purchase more. I refused to. She continued to rant about customers need to go home and leave her alone. She don’t have time for retarded issues and really really wanted me to change my mind about using coupons. Finally she did her job and got it to work. But I should not be a target for an unprofessional manager who can’t keep her cool and respect customers who are trying to use coupons that their store puts out. She needs to go. This isn’t the first time this has happened.

I went into to Dollar General it was raining all day 9/25/23. I had two bags of my own. I asked Alex Cashier for one of their grey plastic bag so my things don’t get wet. He told me he wasn’t allowed because they are expensive. Ridiculous.

I asked for a yellow plastic bag an extra he said No. I told Alex I would pay for it. I have Contacted their Corporate office about this Disrespectful BS about this illiterate cashier.