Dollar General
reviews and complaints

On 12/12/2022 I was taken into the office and harassed about $500 missing, I provided them with $400 in counterfeit money and they took it. He asked me about shortages and bank bags not matching. I explained it must have been entered wrong on computer at end of day. I was the store Manger. They never properly trained us on the new systems, I asked my DM numerous times on how to work new system and track down shortages and overages, but was never helped. On 12/19/2022 I received a call saying I was terminated for code 43 mishandling assets. Then I got a letter from unemployment stating DG said I was responsible for $800 missing, which I never was asked about. I was told on 12/14/2022 by my DM to put In a complaint on Tim, for how I was treated in the room. I did, then was terminated. I've put in numerous complaints and disputes and heard nothing back. I was employed for dollar general for 5 yrs. Trained Managers

My Name is Daryl Turner.

I am the Chief Juvenile officer of Mississippi county, Arkansas. We have 2 outstanding Checks for restitution that were made out to your local stores. If you could please contact me. Office number is [protected] or cell: [protected]. Email is daryl.[protected]@mcajuvenile.com.

These checks are several years outstanding and I am wanting to re-issue the checks. The other option is to submit them over to the State Treasure Hunt.

Respectfully,

Daryl Turner

I went to the 3333 Manchester Rd, Akron, OH 44319 Dollar General 12-29-2022 at around 7:15 on my way home from work. Ready to check out I saw the cashier was in the middle of eating not wanting to bother her I went to the self checkout. I rang up $33 worth of merchandise and put it on my credit card. I was instructed by the self checkout to take my card out. I also saw what I thought was my receipt and took it and put it in my bag. Now in my car the cashier came running out telling me the purchase wasn’t finished. I went back in and saw the total was $54 and many items not mine. I told the cashier these items are not mine. After getting home I checked my bank account to find a 54.00 charge had been put on my card by the store. I went back 12-30-2022 at the same time to find an elderly man claiming to be a temporary manager and since he wasn’t there the night this happened he couldn’t do anything. I was told to see a manager that was only at the store from 6 am to 2pm. I work during these times and there’s no way I could be here at this time. Throwing his hands up. Frustrated I said this is ridiculous and stormed out of the store. I worked for merchant services and banks what I saw there was theft. The process to finish the purchase was tampered with in order to leave the purchase open long enough to allow extra items to be put on my card. The purchase was finished by a unknown person at this store. While 20.00 isn’t worth the fight I am writing this to alert the public of what is going on at this store. Corporate should do something about this since they have large lawsuits going on with stealing from the public by overcharging. Hope they get caught. Don’t shop at Dollar General. Especially this one.

I purchased a Green Dot debit Visa at the end of September 2022 from Dollar General store #12114, after realizing you had to link it to your bank account I realized it would not work for the persons I had planned to give it to because they didn't have a bank account. I contact customer service early October. Was given a case number and told I would receive a refund check in 4-6 weeks and asked to email a copy of the front and back of the card and the receipt (probably where the scam took place). I waited 6-8 weeks and received nothing. I called again, provided the case number at which point I was told that was not a good number. I went through the whole process again. This time given a new case number, a different email, and told I'd be contacted in a couple days. I was not. I called again. Each call resulted in 45 minutes to an hour or more wasted and a further run around. Finally I got an email referencing a different case number (than I was last given) which states my "fraud case" was found to have no merit and that it showed I used the card. I never filed a fraud case and certainly never never used the card. I also got a a second email stating the new case number and that there were no funds available on the card. I then called again, this time, as before I had to enter the card number and security pin before even being connected to someone, but now it wanted me to also enter my Social security number. I refused to provide them with any ss#. After contacting Visa customer service and being turned down, they gave me another Green Dot customer service number. After a couple hours of calling and run around I gave up. They told me that someone had claimed the card and funds on the card. I suspect someone in their customer service department from the information I originally provided. There said that was not possible but there was nothing they could or would do. I am out the money and not recourse to get this resolved.

The card may have been a fraud from the store in the beginning so I just don’t think it is safe to buy Visa cards this way.

my son and i went to Cindy I went in Cindys the managers store as always. I brought 27.67 in groceries and household items totaling 131.97.i told him I had EBT CARD, Hè still wrung it all up together, he made me put back all groceries and said he refunded it back to my card i waited a week and a half no refund in my bank account. CINDY THE MANAGER SAID GET WITH COOPERATE AND THEY WILL TAKE NCARE OF YOU, IT'S BEEN ALMOST 30 DAYS, PLEASE HELP THANK YOU, $27.67. THANK YOU.

A few days before Christmas I was in the store shopping along with a few others in the store as well. There were 2 employees working dressed in all black with black toboggans and no name tags with black face mask. One employee came in the isle facing me with his genitals completely hanging out of his pants and turned and walked off after I looked. I also heard the other employee tell a man leaving the store "what's wrong, you look like you seen something you didn't want to see" the man didn't reply and walked on out. They snickered together at the register. Mind you a police officer was parked in the parking lot during all this and the employees knew he was out there. He did this is clear view of many cameras. I went out and informed the police of the incident and they said they were going to get there manager up there and get this handled. They also arrange items with initials to spell out unprofessional rude things. I have not heard the first thing from anyone regarding the incident since. I'm completely disgusted and shocked to know this is just being played off as nothing. I had my son with me! Thank God my daughter wasn't with me at the time! This is at the Parsons TN location across from Rameys BBQ!

Store has been closed for almost 3 weeks because the registers were not working today was the first day back open. You would have thought they would have put stuff up on the shelf’s but no. The store is full of carts store is dirty if you want to find something you have to open the boxes up and look for it yourself you should just go ahead and close the store. Maybe that way we could get a good store in our area. I don’t get paid to open boxes to look for what I am wanting

On 12/21/22 I slipped and fell on ice at store#17235, Augusta ME. I went in asked for manager and explained that I had just fell on ice outside. Manager said:" Im aware of it and have already made several reports/complaints about it". I went to check out and the lady in front of me said:" you should call the corporate office". The cashier agreed. The manager said:"Dont do that, that will get ME in trouble". I told the three I had seen someone slip but not fall before and the cashier said:"Im sure" The manager offered NO report or documentation of the incident so I left. I immediately called "corporate" to complain and spoke to:"Raz" who told me there were no supervisors or managers available and promised that a supervisor would call me within an hour. I went to hospital and had my knee and hip checked out as I was in severe pain... To date NO ONE from Dollar General has contacted me what so ever... I will continue to pursue this to the fullest extent... [protected]@yahoo.com [protected]

Hello,

My name is Amiel Brown, and I am making a complaint of a Dollar General store that I have been lied on about an hour ago it is the Dollar General on Jefferson Ave in Elizabeth NJ. I went inside the store to get a few items and I was telling one of the employees excuse me and she went to her manager and told the Manager I rubbed against her, and I didn't. You can check the cameras and I will be sueing the store because of being lied on about sexual harassment. This is uncalled for and unnecessary to lie on me like this and I did not do anything like that so I will be taken action please email me at [protected]@gmail.com I will not ever be coming back to that store ever again plus their Customer Service is terrible.

Thank You

Amiel Brown

I have been into my local DG in Inwood, WV many times over the last 4 months. Been in there 3 times to try and get DG brand toothache medication. It has never been in there in the last 4 months. The shelves are almost empty in the medication areas mainly and others and there seems to be a failure somewhere.

I spoke with that and other DG stores and it seems items are being received by the stores but there are not enough employees scheduled to work to stock the shelves.

I spoke to the one employee in Inwood and according to them their hours have been cut. At noon on a Monday December 19th there were 2 employees working. One was the manager and the second was the cashier.

This is bad practice all around. Not only can you not sell what you don't have on the shelf (which may be in the stock room), You cannot stock the shelves by not scheduling people to stock them.

Was recently hurt at dollar general slip and fall here in lima ohio on november 20th. I have called corporate to no avail. I sat on hold with customer service waiting to be transferred to risk management for almost an hour... I really like shopping at dollar store. And I would hate to take other avenues for my situation at hand to be addressed, such as a lawyer. But you guys are leaving me no choice... I mean I spend a lot of money in your store. As a matter of fact I was the very first customer when you open the dollar general off of saint johns road here in lima ohio. And a lot of your workers past and present know me by name. Or the butterfinger/snickers customer... And to be frankly honest it kind of hurts my feelings that nobody has reached out, knowing the situation. This is my last attempt reaching out to your corporation. I am in constant, pain hurt my back and knees... I need to talk to someone asap. Or I have to do what I have to do. My email is: [protected]@gmail.com

I am a shopper at the store at 380 W GALENA Blvd Unit 2, Aurora, IL. I have gone there on more than 4 occations and they have been closed during what should be operational hours. Today, Wednesday, December 14, 2022, I was going to make my way there and was told they were closed and didn't have a time they are going to open. I don't understand how this store is allowed to be frequently closed.

I was humiliated bullied, discriminated. Your employee was talking about me as soon as I walked in your store. I lost my job and have to watch every penny and never get sale price. I simply point out the sale and had your employee follow me out of your store yelling at me "Have a nice day" Happy Holidays" 😭 I didnt get all my refund and that was my dog food money😭😭 why do you let them get away with that 😭😭

I was wrongfully terminated after filing an HR case against my dm and proving my l. p manager (who says he is never wrong) incorrect more than once, trying to get them to put in hand rails for my customers since two fell and busted their heads open one almost dying which they didn't care. Another almost sued bc of the way she was treated by the dm and Rd after I tried to fix the situation and they just basically told me to tell her whatever she wanted to hear to pacify her so she would stop calling. There has been so much crookedness or wrong doings that they were tired of me pointing out and trying to fix that they found a way to fire me. After me almost being electrocuted

after i was discharged from dollar general i am being harassed by my former boss. She wont stop. Now she has and another worker have attempted to file a injunction on me. the judge turned it down .they have slander my name and brought up my private personal records, I thought those were private? They are falsely accusing me of things that i was investigated on and cleared by humane resources. so im told., also MS Stevens has told me after that i will be arrested if i go on property which i do not have a trespass issued against me. i have asked her to please stop. But now she's going thru a 3rd party to continue .when she suspended me i had no write ups or did she ever speak with me prior about anything. She is causing alot of undue stress,i live in a very small town.i need this to stop.please consider helping me.

thank you

[protected]@yahoo.com

1392 e cienega dr

williams az 86046

Today December 13th I ho into the dollar general to grab some things and after checkout go to use the restroom I cant because both bathrooms are for employees? How do you not have a reatroom for paying customers? On top of that Customers with kids. Kind of sounds like laziness to me. Its not like you get 8 millian people come through your store just to use the bath room and it being in LaVernia Tx you dont have the homeless that use the bathroomeither. I Guess they expect people to go bathroom on the floor or on the side of the building. Who knows.

I had purchased business sized envelopes from Dollar General for years.

My last purchase of business sized envelopes yielded envelopes with undersized envelope sealing flaps, envelope sealing flaps that did not seal when moistened, envelopes cut at the top edge opposite to the flap so as to make letter insertion difficult.

I went to Dollar Tree and purchased Mead envelopes for $1.25 for 40 envelopes and found them perfectly useable. No more Dollar General envelopes for me.

The prices on the shelves are not the price that ring up at the register. They are higher at the register. Usually a dollar or two more than the shelf stickers. This has been going on for months at most of the Dollar Generals I've shopped. Even stores like Kroger are cheaper than Dollar Generals. I will be making less visits until this deceptive practice has ended.