JUNE 07, 2023 This complaint is regarding the Cvs pharmacy located at 3201 W. 95th St., Evergreen Park, Il. 60805. I have an issue with the website for this location being "down", unavailable "frequently for extended periods of time. not for a few hours, but for "days at a time". This has been going on since the fall of 2022.
On Sunday, June 4th, I attempted to access the website at the above location, to access my account, and the pharmacy to check the status of prescriptions which needed refill to no avail. on Tuesday, June 6th, as the website "remains downs". I finally had to call them in, and the additional time it took to ask the pharmacist to go down the lists of medications which are due for refill. This is time consuming, and an inconveinance for me as a customer. as of today's date, at 1:30 P.M. their website remains "down".
Desired outcome: My desired results is that Cvs pharmacy corporate offices would upgrade the websites for all Cvs locations, so that customers will not be consistently inconvienanced. Tanya Boradnax