3050 W University Blvd, Odessa, TX, 79764, US
Sun 8:00 am - 10:00 pm Working Hours
Sun:8:00 am - 10:00 pm
Mon:8:00 am - 10:00 pm
Tue:8:00 am - 10:00 pm
Wed:8:00 am - 10:00 pm
Thu:8:00 am - 10:00 pm
Fri:8:00 am - 10:00 pm
Sat:8:00 am - 10:00 pm

Reviews and Complaints


I had a prescription called in for an allergic reaction when I went to pick it up they said I needed preauthorization from my doctor. I called the insurance and they said they never received the prescription and that the meds I needed does not need preauthorized and they again said they don't have a record of any rejections on my account. I called cvs back and they said there was nothing they can do sorry we can only go by our system. I said I can't get my meds because the insurance didn't receive it and cvs isn't doing anything to fix it. She wouldn't even listen to what I said. She keeps telling me to call the doctor when this issue is with cvs not doctor and not the insurance

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • Updated by Shawna Phelan · Dec 14, 2021

      Very pissed off customer



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.