CVS / Pharmacy — mistreatment by manager
I don't know where to begin. My entire store is having problems with our manager. She's young: 28 and she tends to condescend to all of us. She overworks our assistant manager while she takes 3-4 days off almost every week. He's lucky if he gets 1 day off. She overworks me by making me do all of her paperwork. When I come back to work after being gone on vacation, or helping another store, I'll find weeks and weeks worth of paperwork that she should have done. Why does this have to fall on me?
She shows favoritism towards other employees. She hired one girl to be a Photo Lab Supervisor (even though she came from the pharmacy department, doesn't have much knowledge of photo, and has only been with our store for a month) while one of the girls who has worked in photo for 3 years wasn't considered for the opportunity. An opportunity that is FULL-TIME, and yet the new girl is working this job part-time. If this was allowed the girl that has been there for 3 years could do it. Our manager is practically best friends with the girl she hired as photo lab supervisor. And the other day, a pharmacy tech. overheard our manager and the photo lab supervisor talking ### about all of us.
More favoritism...we had a contest. Whoever had the most customer compliments called in to corporate would be given a $50 giftcard. I was tied with a cashier. When I inquired about the gift card he received and I didn't I was told my comment didn't count because it was told to my manager and not called in. I told her the customer told me she would rather tell my manager personally, especially because she didn't want to give out her information on the phone. My manager said it didn't matter and it didn't count. Later, the customer asked me if I won the contest. I told her what happened and she said that was ridiculous and that I needed to work for someone who actually appreciated me.
A few days later, my manager asked my assistant manager if I was upset about the contest. He said I was and she said, "Well that's too bad. I don't care about how my employees feel."
A day or two after that I spoke to her about my "Phase one" training. I told her I was told I had to complete this on my own time and that it wasn't paid for. My assistant manager told me it was. She said it was not. When I inquired about why she was letting one of the supervisors do it at work she said, "Well I don't have anything else for her to do." I said, "But she's doing it on company time instead of her own time. She's being paid for it. How is that fair?" She had no comment.
Later in the week she snapped at me when I came to clock in. "Nicole, what did I tell you about clocking in before you're ready to work?!" That's right. I can't even put my purse away or go to the bathroom right after I clock in. So I said, fine. I'll go back to the bathroom first. She asked me why I was giving her attitude and I told her I was not. Later she cornered me in the office and asked me what my problem was. I told her I had already discussed my problems with her. Once again she asked me to name them. I told her everything you have read in this post so far. She repeated the same old things she had said before. She said, "I want you to come to me with your problems. I care about how you feel." I wanted to say, "Really? Because that's not what you told our assistant manager the other day", but I bit my tongue. I didn't want to drag him into it. I left the office after telling her she had nothing new to say to me so there was no point in talking about it.
We've had two people quit this week because of her. We have 2 people out for medical reasons. I was the only one left to cover the morning shift, but I"m off that day. She asked me tonight if I would cover it. I told her I couldn't because I had obligations. She said that I better be doing homework tomorrow then. I said, what I do with my personal time off is just that...personal. But I told her I would not be doing homework. She said, "Then you should be working. That's what I give you the weekend off for!" (I only ask for one day out of the weekend off and that's what I normally get). I told her that what I did with my personal time was none of her concern. "I'm not taking classes right now because I'm waiting on my FASFA to go through." She said in that case, I should have told her so she could put me on working weekends. I told her that wouldn't make sense because she does the schedule 3 weeks in advance and I just found out that I had to renew my FASFA. She then called me a liar! "You should know when your semester is over." I told her that I do Axia College of University of Phoenix online (per CVS) and that I don't do semesters. I do the whole year without a break (except for Christmas) and I do 2 class for every 9 weeks. "No you're lying. And you have no right to be a supervisor if you can't be flexible!" That statement pushed me over the edge. I am flexible. I only ask for one day out of the weekend off, and it's her pick! That's it. That's all I ask! And she has the nerve to tell me I have no right to be a supervisor when I've spent 5 years working my butt off to get where I am today? Who does she think she is? How can a manager speak to an employee that way?
I've tried to call the CVS Ethics line for 2 hours (They're supposed to be 24 hours), but I haven't gotten through. I"m so outraged!
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