UK Sleeping Pills Customer Service Phone, Email, Contacts
UK Sleeping Pills
reviews & complaints

UK Sleeping Pills
reviews & complaints

UK Sleeping Pills Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with UK Sleeping Pills at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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UK Sleeping Pills complaints 5

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1:45 pm EDT

UK Sleeping Pills fake ambien

I have used this company twice on the basis that they were cheaper than the site I usually used. Never again.

I am 99.9% sure that both of my separate orders of Ambien were fake. I was sent the Teva Pharma brand ones both times.

One pill had no effect. Two didn't either. Even 3, 4, 5, 6 did absolutely nothing to help me sleep and I wasn't going to ingest more. Previous experience told me I would need 2 at a push, so there's red flag 1.

I posted on a forum my concerns (including pictures of the packaging and tablets) and was pretty much told these were fake. I even chewed on a tablet to confirm (apparently Ambien has a distinctly bitter taste) and the tablet had no taste whatsoever.

This was done after my first order; I made another one to see if I was sent something different or if I'd simply unfortunately received a bad batch. Nope. Both the same - the tablets did absolutely nothing to help me sleep. Very disappointed and wasted over £100 altogether.

Wouldn't recommend this company at all for buying Ambien; not sure how the other drugs available fare, begrudge giving them anymore of my money at this point.

Complete let down :(

**Update: after back and forth with customer service, they "were assured" that the medication was genuine, and offered me absolutely nothing in the way of any refund or compensation.

The tablets were also tried by a family member with exactly the same results (no effect at all), so it was definitely the meds and not me personally.

Will never use again and thoroughly warn anyone against using this company, lest you get conned with fake medication as well.

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11:34 am EST

UK Sleeping Pills online medication (xanax, diazepam, tramadol)

I feel totally cheated and ripped off now. First two orders were successful; 1st of questionable quality, second, excellent; third they deny ever receiving my money even though my bank sent proof and so did I. Then got an email saying it was a mistake their end and I'd get my products (cost nearly £100 and I'm not rich - on benefits, in a hostel, need help getting through my difficult life). Products never sent and now they say the money bounced back to my account, which it didn't. Spoke to my bank HSBC and they say this seems very dodgy, and because I paid by bank transfer, alas, there's nothing they can do. It's really got me down/upset me. I'm running out of meds and can't afford the extortionate prices I have to pay elsewhere; could if UKSP didn't take my money and refused to honour my order, which I made exactly as they asked, in good faith. Please don't use this company unless you're OK about loosing all you pay. I'm sad and using the few benzos I have to change the way I feel. Hate being ripped off - it's happened too many times.
Much love

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Update by antrewt asphar
Jan 17, 2018 12:16 pm EST

So upset; paid nearly £100 which I can't afford because my first order came (although quality doubtful) and my second order (diazepam) seemed good quality (though arrived 2 weeks late); so I increased my orders (two) to save money and they come back and say the account I paid was closed (even though I followed their instructions to the letter) and they insist I need to contact my bank (HSBC). I sent them screenshots of my statement as requested and called and spoke to a guy who seemed honest & helpful; he said it's a problem our end, the account I paid into had been closed without warning by the bank, and we'll send your order. I got a letter from my bank confirming transactions had gone through and said I should present this letter to the beneficiary or their bank as proof of payment, and gave me a 'faster transaction ID number' to quote to help them locate the payment. I emailed this letter to them. Order didn't arrive so I contacted them and they say 'we can't process your order; money was never received'. My letter from HSBC is superior proof than what they say. They suggest if I want my orders (which should already have arrived) I should submit a new one, hence paying twice, in the hope that my original payments are refunded. It's really upset me; I can't afford these kind of losses, emotionally, mentally or financially. There's nothing I can do but complain to trading standards and Action Fraud who will probably not be able to do anything; UKSP refused to give me their address and I don't know their location, though their customer services number is a London landline. I'm so upset about it. If you can't afford to lose money to this company than I suggest - don't even think about using them. It's a gamble. I will update if anything good happens, which seems very unlikely. Thanks for listening.

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1:37 am EDT

UK Sleeping Pills no response or delivery

I ordered 28 zopiclone as I suffer with bad insomnia, my Dr only prescribed one a night, I ordered and paid for hese on the 21st July, and had nothing, I tried there live chat and nobody was there to speak to, I tried the live chat all different times of the day and night, I have sent email and no reply, this company needs to be shut down scamming people out of there cash

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Is UK Sleeping Pills legit?

Our verdict: UK Sleeping Pills emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with UK Sleeping Pills.

UK Sleeping Pills earns 27% level of Trustworthiness

Low Trust Caution: Complaints Board finds UK Sleeping Pills with a 27% trust rating. Suggest safeguarding personal information when using.

The website belonging to UK Sleeping Pills has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

iQ Abuse Scan has reported that UK Sleeping Pills is engaging in spam activities. If you receive unsolicited messages or offers from this site, be wary and take measures to protect yourself.

Customers should be cautious when purchasing products from this company, as scammers often use similar items to defraud unsuspecting individuals.

We found that UK Sleeping Pills website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.

We found that the technical contact email address for UK Sleeping Pills is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.

UK Sleeping Pills offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

The use of a free email address for contact on may be a red flag indicating potentially unreliable or fraudulent activity.

Be cautious when engaging with, as it may be associated with high-risk activity and potential scams or fraudulent activity. It is important to thoroughly research the website and the seller, exercise caution when making transactions, and be wary of any red flags or warning signs.

However ComplaintsBoard has detected that:

  • has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Our scan shows UK Sleeping Pills website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
  • has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for UK Sleeping Pills have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
10:36 am EDT

UK Sleeping Pills non-delivery of product ordered and paid-for bank transfer


I am reporting the website (also known as "ZSM LTD") as a scam website.

I suffer from severe insomnia and, while I am prescribed one pill per night, sometimes the insomnia can be very severe so I have to double-up. So, occasionally I need to order some extra pills online to keep in reserve.

On 18 May 2017, I ordered 168 Ambien/Zolpidem 10mg tablets from this website, and paid for them immediately by bank transfer of £143.99. Also instantaneously, I received an e-mail saying that my order and payment had been processed and the tablets should be with me in a few working days as they are shipped within 24 hours.

After being very patient, I told them that the tablets had not arrived and that, if they did not, I would have them blacklisted. Now, seven weeks later, they have still not arrived and that is why I am reporting to this website. I also said I would advise this website if my order DID eventually arrive.

Apparently, when they do deliver, this website also charges the customer £7.95 (in the UK) which has to be paid to the deliverer (the Royal Mail in the case of the UK).

So, unless you want to lose your money and not receive your order, please take my advice.

AVOID (or "ZSM LTD" as they may also be known or may appear on your bank statement).


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antrewt asphar
, US
Jan 17, 2018 12:42 pm EST

Amen; and I'm too upset about it. Paid £90 and nothing came. The frustration mushroomed because of their non-caring attitude. They refuse to do anything to help me; paid by bank transfer - never again.

11:49 pm EST

UK Sleeping Pills No product sent

I ordered 1 months supply diazepam to help me reestablis sleep pattern.

I asked for confirmation, got email back saying they were having product pro cessing issues. I have come across rogue sites like this before but this one seemed bone fide.I know I wont hear from them and worry they now have card details!
WHY, OH WHY aren't sites like this blocked, banned and site instigators sued?Why are they allowed to continue to steal and advertise unchecked? They are feasting illegally on peoples ill health and misery!

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