CVS review: Store 05255, 3401 Alta Mere Dr., Fort Worth, TX 76116

On January 25, 2022 I went to this CVS, which I have used for years, to find Hibiclens, get copies of medication history and a flu shot in preparation for a surgery on January 31st. I needed to use the restroom and was told I'd have to be escorted back there. First the signs were confusing and I had trouble figuring out which door to go into. Once I got in I was surprised at how nasty it was. There was poop around the edge of the toilet seat and urine. The sink was practically brown from all the dirt that had been sitting there from washed hands, I didn't want to touch anything. With all the covid issues I couldn't believe a pharmacy would let their facilities get this nasty. This wasn't a one day neglect. After seeing this Iooked around the rest of the store on my way out, Empty dirty shelves, dirty floors, etc. I am moving all of my prescriptions and have no plans to ever use this CVS again. I finally found a bottle of Hibiclens at the Benbrook CVS, which was so nice and clean they are to be commended. I hope someone will look into the situation at the Alta Mere CVS since prescriptions that affect peoples livelihood are be filled there. Thank you for listening.