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CVS

CVS review: unprofessional employee and manager

C
Author of the review
12:29 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

This is what I wrote the CVS feedback online:
Location: 5910 Greenbelt Rd. Greenbelt, MD 20770, Store #2016.

I would like to file a complaint on your cashier as well as your working manager (Marc BiTewLin?) on March 11, 2011 6:37pm.

Your cashier let her two of her female friends harassed me (calling me ### and other fowl languages) while I was standing in line.

The problem is I don't even know them and wasn't even talking with them (or notice them) while I was standing in line for approx. 5 minutes, when I finally get to the register, two black females friends of the cashier rush into my left side pushed my items off the counter and on to the floor (replaced with their own groceries), while the black female cashier laughed with two of her female friends that pushed my items aside (all the while calling me ###, throwing a piece of paper at me and talking among themselves but staring and pointing at me the same time thinking that I can't heard or understand their gangster language).

While the cashier was ringing up the register for her friends' groceries (with my items on the floor!). I asked them nicely that "I was the person that was in front of the line, and my items are now on the floor, so please pick them up or apologise", the two black female friends of the cashier instead both ganged on me and telling to my face with lips that is 1-inch away from my face, "or what, what you gonna do, do you want to get beat up or what! ###, you ###ing ### etc etc etc...!"

When the store manager Marc (lastname: BiTewLin?) came out he didn't ask for any reason but drag me aside thinking I was the one who caused trouble (this is my first time visiting geenbelt's CVS & I all want was to purchase medicine and leave), the manager instead of telling off the girls, drag me aside and told me to leave or get out (couldn't remember which)!

I would have left if I wasn't in a hurry to buy my medicine, after paying in the back cash register that manager drags me to (with Marc stand and eyeing me)! Making me look like a criminal or trouble maker! I left with Marc seeing me out of the store.

This happens at March 11, 2011 at 6:30PM if you are of someone of authority in CVS, you NEED TO VIEW THAT VIDEO FOOTAGE, I certainly was not the person that done anything while waiting in line, I didn't even say a word and all this caused me great stress, humiliation and pain! I was the victim in this case while your manager and the cashier along with her friends are same perpetrators

I WILL FILE LAW SUIT IF THIS ISN'T RESOLVE TO A SATISFACTION! I still keep the receipt on the day# 2502.0161.0709.5141.33

Contact me at: [protected]@gmail.com for more details.

Update by cvscustomer
Mar 13, 2011 1:16 am UTC

Law suit for cause of stress, humiliation and pain, along with the fact on how racist they are against non-blacks.

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