CB Drug Store CVS Complaints #2222-2241

CVS review: pharmacy/staff

LC1981 of Atlanta, US

Mar 18, 2019 10:28 am UTC

Verified customer

I am new to this CVS Pharmacy and have never had such bad customer service from a pharmacy. Every month my prescriptions are filled late, as the medicine is "not available" making me not able to take my medicine for several days.

However, the worst part of this pharmacy is that every month, when I inquire in person or on the phone regarding refills, one pharmacy tech has yelled (she is a young blonde woman), hung up, or said "I don't know" without even looking it up in the system (this has happened at least 3 times in the past 2 months). This same pharm tech has even thrown my bag of prescriptions at me (shocking, I know). I just have always had such great experiences at CVS before and this was very concerning to me. I am transferring several prescriptions to other pharmacies next month as a result.

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+1 (401) 770-9237

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+1 (401) 770-9811

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+1 (401) 652-0893

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+1 (800) 746-7287

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+1 (888) 607-4287

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+1 (866) 389-2727

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+1 (800) 742-7827

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service@cvsvision.com

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customercare@cvs.com

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One CVS Drive, Woonsocket, Colorado, 02895, United States

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