CVS review: Pharmacy disregard

The pharmacy refuses to answer the phone leaving customers on holds for upwards of an hour before you finally give up. They do not fill prescriptions by promised date or time. Mine is currently 2 days late and they wouldn’t answer phone so I could find out why. Disgusting. I called yesterday for over an hour and today for 30 minutes. This is not the first time this has happened and it makes me want to take my business elsewhere