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CVS

CVS review: Pharmacy

B
Author of the review
2:20 pm UTC

On September 5 I went in to fill a prescription that I needed to take on September 6 to be able to go to work. They told me it would be ready that evening. I went back that evening and the pharmacy tech told me it was out of stock and wouldn’t be available to September 7. As a result I had to spend $300 for a new psychiatrist appointment to get an Rx for the brand name for 7 days (which was in stock) and a separate Rx for 21 days for the generic. When I returned on September 6, my 7 day Rx was filled with the generic (which WAS now in stock despite the tech telling me it could not come before September 8. This, I wasted $350 and now have to return in 7 days for the rest of my Rx. Here I am 7 days later waiting for hours for the remaining 21 days, only because the tech gave me incorrect information. This place is an absolute nightmare.

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CVS is ranked 2 among 48 companies in the Drug Store category