The day time crew is horrible, I've pulled up to the drive-thru window on multiple occasions during my lunch hour and sat waiting for 10 minutes before honking my honk and they were rude. One time they completely ignored me, another time they said I'm working here I said you could've fouled me, another time after waiting 15 minutes they told me that my prescriptions required prior authorization after the doctor has talked to them on multiple occasions telling them it has to be name brand for the insurance to cover. I asked for them to make a note on the boys accounts and they tell me every time that they have made notes the day time pharmacist doesn't read the notes she sees prior authorization and sets it aside doesn't call or text just let's it sit
Desired outcome: Better service