Had an appointment for a Covid booster on Sunday, Nov 7, 2021 at the CVS on Youree and 70th in Shreveport, LA. This Pharmacy could be the poster child for inefficiency or just bad service. The young lady at the counter had her ear piece of her phone and her attitude was one of "I do not have time for you". The pharmacist, Abiy Asfaw, was too busy filling scripts, taking in new scripts, and checking people out - doing anything other than honoring our appointment. When I ask to see his CVS ID showing his name, he had none. Not sure how the rest of the store runs, but the manager, Anita Malley, needs to address the lac of customer service at the pharmacy. When I looked at the reviews on the store's website, they were all bad.
Desired outcome: hire staff that can do the job or close the pharmacy