cvs pharmacy pharmacist at 13650 bear valley rd victorville, ca 92392 name is jacob, walked away and decided to go to lunch in the middle of a transaction, he needed to change something in computer to put prescription on a workmans comp pick up, then decided to leave and the lady helping me said he couldn't do it because he left to lunch, he was at the register overlooking the issue then walked out. very unprofessional, clock wasn't even at the top of the hour, it was 4:44 pm and they said he went to lunch before his 5th hour
July 6, 2023 4:44 pm, Grace was also helping me. I ended up having to pay for my prescription instead of getting my prescription free of charge through Optum Liberty Mutual.
Desired outcome: would like a refund/ apology for walking out in the middle of a transaction.