CVS review: Once again rude pharmacy

Today is July 1, 2023. I called CVS 1880 Ocean St., Marshfield Massachusetts. My doctor called in a prescription at 2 PM. I called pharmacy and automated system said they were at lunch, I didn’t get any call saying it was ready or a text so I called them at 7:28 PM. For a prescription for prednisone. The automated system said it would not be available till Monday so I spoke to the pharmacy and I guess they are doctors now I didn’t know pharmacists had a PhD. I told her that Monday I don’t need it. I need it now and she says well. They wouldn’t have given it to you if you didn’t need it Monday to What is out of her business I can’t wait till Monday for the prescription. That’s all she needs to know she’s not a doctor. She can’t tell me what is white there’s something wrong with this pharmacy I really need to switch to a different store maybe not a CVS.

I was a customer service rep my whole life for different companies. I have worked for corporate companies and small companies. I would never talk to a customer the way that the pharmacy has talked to me whenever I call it’s like I am inconveniencing them. I thought CVS could look in their system to see what other CVS has the medicine they told me to call CVS is to find the medication.