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CVS

CVS review: I have to find a way back to get my money back.

K
Author of the review
6:48 am UTC

First I went to get my prescription at pharmacy and stood there for about 15 minutes then I yelled I’m waiting, pharmacist should check for customers

5/8/23 I went to Marshfield, MA Store #2401

Register #9

Cashier #2886

Transaction #8127 store

3:44am I checked out. Self checkout she said was updated so one item I got she just took I guess I didn’t get charged but I don’t understand why I wanted the item. After I paid I guess she just sent my receipt to my email, she didn’t give me a choice. I looked at my receipt on my email when I got home and I was double charged $9.99 for paper towels. I called store she said she’d leave a note because I don’t have a vehicle and can’t go back till much later. Then she says do I have a receipt? Seriously I would have but she didn’t print it. She said as long as the bar code is on receipt? What? As far as I see there isn’t barcodes on email receipt, so I don’t know. Lastly this women that works overnight is very noisy, I swear she followed me around whole store. Last few times she stood over at self checkout. That really bothered me because I was trying to put my debit card pin # in I moved over so she couldn’t see and she moved also so she could see. Why have self checkout? If she really wants to know what I bought then tell me you will check me out, please don’t stand over me or follow me. I have to go late night because it’s the only time I can get a vehicle to get there, I may have to try a different 24hr store, nothing but issues at this store and I’m sick of it. Lastly I can’t believe a gallon of milk there is $6.20 I couldn’t believe it when I read my email receipt. Paper towels are pretty big, I have no clue how she rang it in twice, then gave me somewhat of an attitude when I called

Desired outcome: I suppose a coupon may help. This is just causing me a huge issue. If I self checked I wouldn’t have had this issue

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