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CB Drug Store CVS Complaints #302-321
CVS

CVS review: CVS Refused to Honor GoodRx Coupon

S
Author of the review
11:34 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

On 06/27/2024, at 6pm, at my local CVS drive-thru to pick-up my medication. Presented GoodRx coupon with my ID. Was informed that CVS will not honor the coupon after 23 minutes seating at the drive-thru. Was told to come around or inside. Went inside and still refused to honor my coupon. I had to pay more for my needed medication, which is wrong.

Guess I want be filling anymore medications at CVS since they do not honor the GoodRx Coupons, as stated.

Desired outcome: Honor the GoodRx coupons for medications and refund ($23.94) for what I had to pay over the refused coupon $60.91, charged/paid $84.85.

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Update by Sunflower99
Jun 29, 2023 11:36 pm UTC

I do not look for CVS to resolve this matter for it's all about the money not the people.

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CVS is ranked 2 among 48 companies in the Drug Store category
#01 GoodRx GoodRx #02 CVS CVS #03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx

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