CB Drug Store CVS Complaints #162-181

CVS review: CVS Pharmacy Worthington Blvd Frederick MD

Gene - Frustrated of Frederick, US

Oct 15, 2023 3:27 pm UTC

Verified customer

I have been trying to pick up my prescription for over three weeks. When I finally got a chance to get my prescription, I went to the store and was waiting in line. The pharmacy manager served the person in front of me then closed the window in my face when it was my turn. When I confronted the manager, he said it was lunch time and kept walking. The message I got was "We at CVS HATE our customers" so much that we close in the middle of the day! I have been to that store more than three times when the pharmacy was closed in the middle of the day! I am so done with CVS! You really do hate your customers and I will make sure everyone I know is aware of the way CVS treated me! I will also be complaining to my insurance company!

Desired outcome: I want my prescription today! I am out of my medicine in three days. If CVS does not resolve this issue I will get an attorney as I will have strong grounds for a lawsuit.

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