CB Drug Store CVS Complaints #962-981

CVS review: Customer service / pharmacy

Darlene West of Chicago, US

Jan 24, 2022 9:58 am UTC

On Friday, January 21, 2022, my father went to pick up his two prescription medicines from CVS, 321 N. Main Street, Saluda, SC 29138. There was someone by the name of Angie that told him he needed a copy of his Medicare on file, because the only card on file was an RX discount card. He has been paying for his medicine out of pocket. The problem I have, he wasn't given his medication. If he has been paying out of pocket why would she refuse to give his medications? She should've let my father get his medicine (pay for), tell him Mr. West check you Medicare & see if it can help with the cost of your medications. It was wrong on all levels for her not to give him the medicine to him, because of a "card"! My father is 76 years old and needed his medicine and should've never went two days w/o taking his meds. Provide customer service with compassion, humanity, and just plain common sense.

Desired outcome: If training is required, do it ASAP!

0 comments

Add a comment

CVS - Missing 90 oxycodone from 150 pill prescription. 95

Resolved

CVS - being falsely accused by loss prevention!! 67

Resolved

CVS - mistreatment by manager 14

CVS - Pharmacy not answering phone 42

CVS - Customer service 73

Resolved

CVS - use of plastic bags at cvs stores 2

CVS - Pharmacy

CVS - charged me full price and did not use my insurance provided. 3

CVS - manager hires four of supervisor's close friends 3

Resolved

CVS - Rapid covid testing 2

View all CVS reviews and complaints

CVS Contacts

CVS phone numbers

+1 (401) 770-9237

Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 24 24 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone number

Corporate Communications

+1 (401) 770-9811

Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone number

Corporate Communications

+1 (401) 652-0893

Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number

+1 (800) 746-7287

Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone number

CVS/pharmacy Customer Services

+1 (888) 607-4287

Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone number

Customer Care for CVS.com

+1 (866) 389-2727

Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone number

MinuteClinic assistance

+1 (800) 742-7827

Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone number

Prescription refill for in-store pickup

More phone numbers

CVS emails

service@cvsvision.com

100%
Confidence score: 100%

Support

customercare@cvs.com

100%
Confidence score: 100%

Support

CVS address

One CVS Drive, Woonsocket, Colorado, 02895, United States

CVS social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 19, 2026
View all CVS contacts