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CB Drug Store CVS Complaints #42-61
CVS

CVS review: customer service

E
Author of the review
1:52 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

This is for the CVS in Lewisburg West Virginia, I always go through the pick up line to get my medicine, every time I am there the staff is beyond rude, they don't greet you at all when you come to the window, plus the 30 minute wait time in line is ridiculous, I went there last night and instead of helping me at the window I had to wait at least 15 minutes for the staff to stop talking and open the window, They looked right at me when I pulled up so they knew that I was there

Desired outcome: I would like for the next time I am there to be treated with a little respect and at least get a "hello how are you" instead of "yes's followed by a death glare. I would like for the CVS pharmacy staff to be educated of kindness of others

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
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    Corporate Communications
    +1 (401) 770-9811
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    Corporate Communications
    +1 (401) 652-0893
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    +1 (800) 746-7287
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    CVS/pharmacy Customer Services
    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
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  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2026
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category
#01 GoodRx GoodRx #02 CVS CVS #03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx

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