Menu
For Business Write a review File a complaint
Canada Pharmacy Customer Service Phone, Email, Contacts

Canada Pharmacy
Reviews and Complaints

www.canadapharmacy.com

Learn how the rating is calculated

3.3 1 Review 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Canada Pharmacy Reviews 3

ComplaintsBoard
E
12:00 am EDT

Canada Pharmacy A Trusted Online Pharmacy with Affordable Medications

At Canada Pharmacy, you'll find a wide range of prescription and over-the-counter drugs at discounted prices. With exceptional customer service and a focus on patient health and safety, this certified pharmacy has been serving satisfied customers since 2001. Customers appreciate the quick and easy-to-use website, along with the reliable transactions and secure SSL encryption. While some reviews mention delays during peak seasons, the pharmacy's commitment to customer care shines through with extra shipments and helpful service. Overall, Canada Pharmacy is a trusted choice for those seeking quality medications at affordable prices.

Read full review of Canada Pharmacy
Hide full review
  1. Pros
    1. Competitive drug pricing
    2. Licensed pharmacy verification
    3. Wide range of medications
    4. Secure online transactions
    5. Accessible customer support
  1. Cons
    1. Limited product selection compared to larger chains
    2. Potential for slower shipping times internationally
    3. No physical locations for in-person service
    4. Possible issues with cross-border drug regulations

Canada Pharmacy Complaints 2

ComplaintsBoard
M
3:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Canada Pharmacy For 11 months i have received 15-29 emails per day

For 11 months i have received 15-29 emails per day from these people... i have never once requested anything from these people... i ignored and deleted them, and i immediately received twice as many... i "unsubscribed"... to which i immediately received three times the amount... i then sent them emails asking them to stop, i was not interested, to which i received twice as many again... for the last 4 days i have received 23, 28, 18, and 32, repectively... this is blanant, deliberate harassment... what do i have to do to get through to these poor excuses for human beings? I am soooo fed up with my email jammed full of this crap every single day... nothing gets through to them... they are irresponsible, unethical and blanantly harassing... who else gets harassed by these jerks?...

Read full review of Canada Pharmacy
Hide full review
ComplaintsBoard
D
6:13 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Canada Pharmacy Was not shipped product I ordered

I recently had a very unsatisfactory, disturbing transaction with a company that does business at www.canadapharmacy.com. That may be the formal name of the company, or maybe not. The formal name of this company is not clear.

Here are the *major* problems I had with this company. I am omitting the minor ones.

1. I ordered a blood pressure medication called Benicar, made by Sanyo. The company shipped me a medicine with the same generic name (olmesartan medoximil), but made by Pfizer.

I complained about not being given Benicar. The explanation I received from CanadaPharmacy for why it shipped a product I did not order, made no sense.

I was told that CanadaPharmacy.com is not allowed to ship Benicar. Yet another Canadian pharmacy told me that it would ship me Benicar, made by Sanyo, if that was that I ordered.

2. I was billed as soon as CanadaPharmacy received my order, even tho it claimed it had not received the actual RX from my doc. (I had mailed my order, and the RX, in the same envelope.) Yet the product was not shipped until 2 weeks later, and I did not receive it for another 3 1/2 weeks.

3. CanadaPharmacy apparently does not have the ability to trace its own shipments! I was told there would be a delay because some agency of the US gov't was inspecting meds packages shipped from Canada. Yet this package was shipped from England. That was why there was a delay, not because of any inspection of meds packages.

4. The company maintains a postal address in Washington state. I mailed my RX from a neighboring state, but after 10 days Canadapharmacy insisted it had not yet received the RX. It then took more than a week for CanadaPharmacy to contact my doc's office and ascertain that my doc did in fact write this RX for me.

5. CanadaPharmacy was totally unresponsive to my emails (? perhaps because it does not want to document anything in writing?) Its phone is apparently answered around the clock.

6. Here is something that in retrospect probably should have been a red flag: I was unable to determine any canadian postal address for the company.

Altho in the past I had a successful transaction with this company, this transaction stands out as the worst one I have ever had with any mail-order or web-based business.

Read full review of Canada Pharmacy
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Canada Pharmacy Legit?

Canada Pharmacy earns a trustworthiness rating of 37%

Be careful. Check reviews and watch out for issues before dealing with Canada Pharmacy.

Our conclusion: ComplaintsBoard has concerns about Canada Pharmacy's legitimacy, so we recommend caution. Be sure to check complaints and reviews to understand Canada Pharmacy's practices before engaging with them. If you've had a negative experience, please let ComplaintsBoard know by filing a complaint.

Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.

Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.

Be cautious when engaging with canadapharmacy.com, as it may be associated with high-risk activity and potential scams or fraudulent activity. It is important to thoroughly research the website and the seller, exercise caution when making transactions, and be wary of any red flags or warning signs.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Canada Pharmacy. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • Canada Pharmacy has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • A long registered date for canadapharmacy.com can be seen as a positive aspect for Canada Pharmacy as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of Canada Pharmacy's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Canadapharmacy.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Canadapharmacy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Canada Pharmacy as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • Several positive reviews for Canada Pharmacy have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • We looked up Canada Pharmacy and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Canada Pharmacy

Screenshot Canada Pharmacy
Canada Pharmacy is an online drugstore offering prescription and over-the-counter medications. They provide a platform for customers to purchase various pharmaceutical products, which are then delivered to their homes. The service focuses on affordability and convenience, aiming to cater to those seeking an alternative to traditional pharmacies.
How to file a complaint about Canada Pharmacy?

Here is a guide on how to file a complaint against Canada Pharmacy on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Canada Pharmacy in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Canada Pharmacy. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Canada Pharmacy on ComplaintsBoard.com.

Overview of Canada Pharmacy complaint handling

Canada Pharmacy reviews first appeared on Complaints Board on Feb 6, 2011. The latest review A Trusted Online Pharmacy with Affordable Medications was posted on Apr 2, 2024. The latest complaint Was not shipped product I ordered was resolved on Feb 06, 2011. Canada Pharmacy has an average consumer rating of 3 stars from 3 reviews. Canada Pharmacy has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.2
6502 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Canada Pharmacy Contacts

  2. Canada Pharmacy phone numbers
    +1 (800) 891-0844
    +1 (800) 891-0844
    Click up if you have successfully reached Canada Pharmacy by calling +1 (800) 891-0844 phone number 0 0 users reported that they have successfully reached Canada Pharmacy by calling +1 (800) 891-0844 phone number Click down if you have unsuccessfully reached Canada Pharmacy by calling +1 (800) 891-0844 phone number 0 0 users reported that they have UNsuccessfully reached Canada Pharmacy by calling +1 (800) 891-0844 phone number
    Toll Free
    +1 (800) 883-6005
    +1 (800) 883-6005
    Click up if you have successfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number 0 0 users reported that they have successfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number Click down if you have unsuccessfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number 0 0 users reported that they have UNsuccessfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number
    Toll Free Fax
    +1 (800) 883-6005
    +1 (800) 883-6005
    Click up if you have successfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number 0 0 users reported that they have successfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number Click down if you have unsuccessfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number 0 0 users reported that they have UNsuccessfully reached Canada Pharmacy by calling +1 (800) 883-6005 phone number
    More phone numbers
  3. Canada Pharmacy emails
  4. Canada Pharmacy address
    PO Box 520, 800-15355 24th Avenue, Surrey, British Columbia, V4A 2H9, Canada
  5. Canada Pharmacy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.