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CVS review: Contact regarding prescription

Poker123 of Frisco, US

Aug 13, 2023 12:30 pm UTC

Verified customer

I have been a client at the CVS at legacy and Lebanon in Frisco, Texas for 23 years.
Recently, they changed the automated phone system and you can not speak to a person.
Furthermore, when calling about a prescription that was called in, there is no option for it.
The staff have always been professional and polite, as I have indicated many times for the in person visit.
I know they are busy, however the new system is not easily for customer service.
Thank you

Desired outcome: Look into the urgent system to see if it needs adjusted.

Keywords:

automated phone system client customer service frisco in person visit lebanon legacy option person polite prescription professional staff system texas

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CVS Contacts

CVS phone numbers

+1 (401) 770-9237

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Corporate Communications

+1 (401) 770-9811

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Corporate Communications

+1 (401) 652-0893

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+1 (800) 746-7287

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CVS/pharmacy Customer Services

+1 (888) 607-4287

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Customer Care for CVS.com

+1 (866) 389-2727

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MinuteClinic assistance

+1 (800) 742-7827

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Prescription refill for in-store pickup

More phone numbers

CVS emails

service@cvsvision.com

100%
Confidence score: 100%

Support

customercare@cvs.com

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Confidence score: 100%

Support

CVS address

One CVS Drive, Woonsocket, Colorado, 02895, United States

CVS social media
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Nov 11, 2026
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