CVS

I had a problem with a wound on the back of my hand which had become infected. (Shaving biopsy of squamous cell.) The VA prescribed certain antibiotics to take care of the infection and sent the prescription to 1 South Missouri, Clearwater, FL. I was told to give them time as the prescription can take 40 minutes to an hour to fill, so after an hour, I went to CVS Pharmacy to pick up my prescription. They didn't even have me in the computer.

I checked another nearby CVS, to see if my script went there. Again, I wasn't in their system. I finally got through to the CVS pharmacy, they checked their notes and tried to call CVS. But according to the VA Pharmacy, CVS Pharmacy was closed until 2 PM. And they don't check their voice mail until 2 PM.

Which is absolutely hilarious, considering I was just talking to them. So, apparently, I have to go back later and get my medication for the infection on my hand which hurts so much that it's kept me awake all night.

You ought to be absolutely ashamed and completely disgusted with yourselves. One thing's certain. I will never, in a million years, darken the doors of a CVS again, for any reason. I'd sooner die then let you handle my medication.

CVS pharmacy refused to fill a prescription stating they did not have enough of the tablets and that I would need to go to the rear of the line so they could process the prescription again. CVS then did not contact me when they had enough tablets to fill the prescription. I have been without my prescription for over 1 week until I had the prescription transferred to another pharmacy

We visited the Minute-clinic on 14400 Clayton rd, Balwin at 6:55PM to see a medical provider for a sinus infection. The medical provider, who stated that her name is Alicia, refused to see me even though she had no other patients stating that she does not see patients after 7 PM, when the actual time was 6:55PM. The website and the store hours listed state that the minute-clinic is open until 7:30 PM. I am confused why she couldn’t see me even though there were no other patients ahead of me and the time was only 6:55PM. She claimed that stops seeing patients at 7PM, and the time was only 6:55. I honestly believe that she didn’t want to work anymore. This is not an ethical way to treat patients who are in pain and need medical attention.

My name is Mr Eric Haun and I have been a loyal CVS customer for over 10 years. Recently on 7/7/2022 I was denied service in the CVS pharmacy at 318 W El Norte Parkway Escondido CA 92026. I believe the pharmacist is discriminating against me because of my appearance. I have several tattoos covering a large portion of my body that are visible to other people. Some people are still living in the past and judging people by the color or “colors” of their skin. When I arrived to pick up my prescription on 7/6/2022 the pharmacist informed me that my Rx wasn’t ready yet to come back in the morning of the following day. I know that my Rx was there at that time Because my primary doctor had his nurse call in my Rx after I submitted my UA Yesterday. I was standing right there at the time she made the phone call. Today 7/7/2022 my sister tried to pick up my Rx and after waiting in a long line of 15 customers she was denied my Rx The reason presented to her was that loss prevention had Mr. Haun on camera stealing. I fully deny these allegations and feel that I’m being judged by the color of my skin. My medication can not be stopped abruptly without me going through serious withdrawals. My doctor is away for 2 weeks and I can not get a referral for another pharmacy until he returns. I need my Rx filled and I don’t want to press this issue about the blatant discrimination unless I’m forced to do so. I hope this situation can be resolved without any further legal action.

My number is +[protected]

Email [protected]@mail.com

1405 industrial ave Escondido CA 92029

I had a drive through appointment for COVID at 3:10. Got in the drive through a little before 3:00. Waited for over ten minutes got out of line went inside and was told I could only complete through the drive through. Waited in line for 40 minutes when I had an appointment. This is ridiculous service. Personnel are not happy with their minimum wage job so they tell customers we are ridiculous. A better plan needs to be formulated when you have an appointment. Still waiting in line!

My name is Ron Stanich

[protected]

5700 Canyon View Dr

Painesville, Ohio 44077

I am writing to (1) file a complaint about lack of service received at one of your Minute Clinics (location 1633 Oh Painesville, Ohio) (2) a fraudulent invoice from this Minute Clinic.

I went to this clinic on 3 separate occasions for a diabetic retina eye test. On each trip either the nurse / technician could not operate the machinery, or the machine was not working. I spent approximately an hour on each trip.

On the last trip, March 28, 2022 the nurse took my blood pressure which I did not ask for. I could not take the test as the machine was not working. I left again (3rd time) with the nurse telling me that they would contact me when the machine was functioning correctly - this again was at the end of March.

On June 8, 2022 I received an invoice for $99. Medicare Part B has paid $52 and I was being charged for $47. I will not pay this for no service received. I feel as if this is a fraudulent invoice.

I called into your customer service team twice with the following results:

1) June 20, 2022. Talked with Pernicka in customer service for at least 1/2 hour. She was not able to help with anything. I asked to speak to her supervisor several times. She finally transferred me to Michelle in internal billing. We talked for approximately another 1/2 hour.

The most she was able to do was tell me that she placed the invoice on hold and had to transfer the matter to corporate - hard to believe for a $99 charge. We discussed how I was not going to pay for a service which was not received. She was to personally call me back in 3 - 5 days. This was June 20, 2022 - I am still waiting.

2) July 6, 2022. One month later and no word back from anyone. I called and spoke to Rashawdrea from internal billing. She was not able to assist in this matter. All she could do she said was contact the Minute Clinic Manager, I believe Julie Newman. I asked for Julie to call me, she said she would in 3 - 5 days. She did say that the charge was for taking the blood pressure. Again, I did not ask for this and would definitely have said no if I knew there was a $99 charge for this. To me this is a fraudulent practice and abusive.

I would appreciate someone in authority to review this situation and contact me. I would at the minimum want the $99 charge reversed and Medicare Part B be reimbursed for their payment. I plan to have this eye test taken somewhere where I know the test can be performed, and I expect partial payment from Medicare.

I will wait until Friday, July 8, 2022 to hear back from someone from your office. I plan to send in a complaint to the BBB and my Medicare provider stating this fraudulent practice, and I don't plan to pay this charge.

This is incredible - in a bad way.

If you or your staff have any questions at all contact me.

Regards,

Ron Stanich

MY NAME IS SAMUEL BURKE, on Tuesday 5 2022 i went to your CVS pharmacy to cdl medical examination i was examined nurse practitioner

Maureen McLaughlin she gave me a 3 months medical certificate, then she said

i have to have a sleep apnea test, i told her i do not snore she said well this

CVS policy, i told her i am under federal the FMCSR government guide lines i showed her forms from my pulmonary doctor she said you must cause this is CVS i tried to show her on google that the sleep Apnea was scrapped by President Trump she insisted that someone will call me an send me the sleep Apnea device said no do not have it sent, then she said, well you should have went somewhere else. i am already in litigation with a lawsuit my lawyers

office Martins Law 1818 Market St. 35fl. Philadelphia Pa 19103

tell your employee Maureen McLaughlin NP to study up on the guide lines of the FMCSR before theirs a Lawsuit/ CVS vs Federal Governments CDL Gu lines.

Today, July 6, 2022, I picked up my prescription order # 1053619 from your store at 500 12th Street SE, Washington, DC 20003. The prescription consisted of 2 boxes of the pen needles, 100 in each box.

Upon return home, I opened the stapled brown paper bag to find that the tape seal on each box was broken. One box even had the remains of a prior pharmacy prescription label having been affixed to the box. I phoned the pharmacy and they said to just count the needles in each box.

Its that the correct response from the pharmacy? I thought the whole idea of seals on "medicines," "etc," was to ensure that products were intact, complete, and had not been tampered with or have sterility compromised. Is that incorrect? Having the correct number of needles in a box tells me nothing about whether they are all safe to use.

My name is Cynthia McKinney.

Today is July 5th 2022

I have a prescription for pain medication. It's electronically sent from my doctor. Several times I have called and they don't have it ready. Today they don't have any of one of my prescriptions. They forgot to order it. I am tired of trying to get this done. The pharmacy is not responsible enough to order it on time

CVS on 44th ST in Del City, OK refused a covid vaccine on 7/2 at 530pm. I had an appointment that couldn't be fulfilled by another location so I was directed to Del City OK location. Pharmacist on duty refused to open up a new vial because he said he would get in trouble for wasting the vial. I reiterated that I had an appointment at 29th st location and pharmacy was closed due to staff shortage. He said "not my problem."

I'm a customer and husband of a CVS pharmacy employee.

The bean counters andhave ruined the company and customer's experience by ruining the service they receive by abusing their employees.

Employee reviews occurred, recently, which directly affect raises. Pharmacists/managers in certain regions were instructed NOT to award higher than 4 out of 5, for any category within reviews or else the regional managers would edit the reviews.

If 4 and 5 are part of the measure of performances, why include them in the scale? Additionally, what guidance are they given for those employees that go above and beyond?

The travesty in all of this is that the customer suffers because why would anyone in their right mind choose to continue to be underpaid and underappreciated, so then act according to the level they are limited to perform?

My spouse went into work when asked to cover for illnesses and unscheduled coverage lapses. They are constantly complimented and overtly appreciated by coworkers and customers, so why after glowing comments would she be limited by a "4/5" ceiling?

Does anyone wonder why CVS is viewed in the industry as the best training company to feed their competitors?

I’ve been using CVS for many years I previously used different names pharmacy. I never had to wait 8 days for my prescription to be filled ..

Is this normal? I wouldn’t think I’ve been in this medication for over 5 years.

They should keep track or record

Every month I get nervous it’s never simple it’s always something wrong in this store Halesite NY.

I think it’s time to go back to a different pharmacy where you are not only a number.

On 6/29/2022 my doctor increased my daily dosage of my pain medication from 120 to 150 units following the guidelines but the pharmacist refused to fill it up and only filled 120 units saying that he wouldn't fill and giving no further explanation.

I had 2 Spinal fusions that failed and damaged nerves, it is easy to judge when you are not in the client shoes,if the doctor prescribed is because he knows the level of pain I am in.

Moving my prescpriptions to somewhere else,where they understand the clients needs.

CVS pharmacy 9940 Yamato Rd.

Boca Raton, FL 33434

[protected]

Store #5111

I’m cancelling my membership and will never enter into a CVS store ever again. Why? Because CVS is helping its employees murder innocent life in the form of babies by aiding and abetting travel and abortion procedure costs to another state. I won’t be contributing to paying for these deaths. Adopting out used to be the norm that needs to return. Stop cursing our nation with your company’s death cult mentality!

Your stupid automated system told me my prescription would be ready 2 pm on Tuesday 6/28/22. So I waited 4 days, then called after the time It said it would be ready. I waited on hold for 30 minutes. The girl dropped my call. I recalled. 20 minutes this time. To be told the pharmacist needed to order it so it won't be ready until the next day, Wednesday. If your automated system doesn't work, you should say so. The insurance company approved it last Friday. I could have had it from my mail order pharmacy in much less time. If your computer just lies to put off filling meds, you should not be using it.

I'm not sure how this happened. maybe the staff does have it there but are too lazy to check.

This is your Havenwood Drive store in Shirley. The service there is atrocious. This might well be criminal.

I sent my first complaint about a delivery problem quite some time ago. I was accused of having automatic delivery, which I never ordered. The outcome was that I have to call the pharmacy in order to get delivery. This is not an option because the pharmacy does not answer calls (waiting15-25 minutes before I hang up). Now I have an emergency as I contracted the Covic 19 virus and need medication which was ordered by my doctor. I am in isolation and therefore I cannot go outside since I do not want to spread the virus to anyone. So how am I going to get my medication? I live alone. Please advise at your earliest convenience.

I caI came in to pick up medicine and the pharmacy was closed I was told that they did not have a pharmacist and did not know when one would be in. I’ve decided to leave CVS and go to another pharmacy. I’ve been waiting two days to get the fax of my meds or my husband’s meds to another pharmacist. It has not been sent over yet so I went into the store personally I was told it was sent the day before which is not true. This was the reason my visit today. I asked could they resend it the clerk told me they were about to go on lunch and it would be after lunch. My husband is completely out of his gout medicine. I’d hate for this to be some other medicine that he depended on his life. I am very upset it is coming to the weekend and he still does not have his meds because CVS is holding up his fax. I will never ever use CVS pharmacies again. I hope this is resolved soon

And they never answer the phone at least not on time anyway while I was there the answering machine kept saying pharmacy line someone on pharmacy line.

thank you