CVS
reviews and complaints

I went into CVS pharmacy on Trabuco Plano, Trabuco canyon, California around 5:45pm pst.

We received a phone call yesterday to pick up my husband prescription. when I went to pick it up today I was told there wasn’t any for him the pharmacist and the pharmacy technician were very rude to my girls and were yelling at them.

I will not be coming to your store anymore to do business

very rude people working for the pharmacy

The store/ pharmacy is in walking distance to so many people.

It’s a small town where people can walk to get anything they need.

If it is closed or moved out of town people will not have the ease of walking to get their medication.

The people of Watsontown do not need a drive through but we do need a CVS! Please please please do not do this to the faithful customers that have been using this store for years. The staff is great and we love the store. Also so many elderly people need the close proximity of the local location.

I just heard that you are closing Watsontown CVS. Our town relies on this store for easily accessible pharmacy and store items. I don't understand your need to close this store.

The people who work in the Watsontown CVS are friendly and super helpful. You can depend on them to go out of their way to help you, even up and beyond what one would expect of an employee.

Please reconsider your decision so we can keep our store open.

I been billed in may,june and now july for a carepass I do not have.I called customer service,they say I dont have a carepass account,they can not stop the billing.

I am in the process of calling my lawyer and the news about this .

MY email is :[protected]@yahoo.com

On July 11, 2022, at 425 PM, I went to the referenced store to purchase items using my reward pass. However, I needed to use the rest room (men's). On the door of the rest room was a sign that states, "OUT OF SERVICE". I decided to take a picture of the sign because it had been there for two weeks, but to my surprise, two employees came out of the men's room. I said to them, "So the rest room is closed to customers." One replied, "So what". The other rudely mumbled to me and went behind the pharmacy counter. One of the employees, who was rude to me, left the store as if he was getting off from work.

I believe I will transfer my prescriptions account to another store.

This store is VERY VERY NASTY, from the outside to the inside. It is usually understocked for diabetes items. I have attached pictures of this store:

I try to fill my medications every month at CVS on 162 Washington Street, North Haven CT 06473. THIS IS WHEN THE WILD GOOSE CHASE HAPPENS! I have to figure out which CVS pharmacy in the State of CT has this medication. Then (the [censored]ing prescription can’t be transferred) so I have to track down my doctor, wait another 2 weeks with no meds for him to finally send my 2nd prescription to the 2nd pharmacy carrying my medication. Then I have to drive all over the state of [censored]ing Connecticut to pick up my [censored]ing medications because my homebase [censored]ing pharmacy doesn’t [censored]ing carry my medications. So once a month I need to figure out what pharmacy has my medications. I live in North Haven, I travel to east haven, west haven, new haven, Milford, Hartford!

I had a problem with a wound on the back of my hand which had become infected. (Shaving biopsy of squamous cell.) The VA prescribed certain antibiotics to take care of the infection and sent the prescription to 1 South Missouri, Clearwater, FL. I was told to give them time as the prescription can take 40 minutes to an hour to fill, so after an hour, I went to CVS Pharmacy to pick up my prescription. They didn't even have me in the computer.

I checked another nearby CVS, to see if my script went there. Again, I wasn't in their system. I finally got through to the CVS pharmacy, they checked their notes and tried to call CVS. But according to the VA Pharmacy, CVS Pharmacy was closed until 2 PM. And they don't check their voice mail until 2 PM.

Which is absolutely hilarious, considering I was just talking to them. So, apparently, I have to go back later and get my medication for the infection on my hand which hurts so much that it's kept me awake all night.

You ought to be absolutely ashamed and completely disgusted with yourselves. One thing's certain. I will never, in a million years, darken the doors of a CVS again, for any reason. I'd sooner die then let you handle my medication.

CVS pharmacy refused to fill a prescription stating they did not have enough of the tablets and that I would need to go to the rear of the line so they could process the prescription again. CVS then did not contact me when they had enough tablets to fill the prescription. I have been without my prescription for over 1 week until I had the prescription transferred to another pharmacy

We visited the Minute-clinic on 14400 Clayton rd, Balwin at 6:55PM to see a medical provider for a sinus infection. The medical provider, who stated that her name is Alicia, refused to see me even though she had no other patients stating that she does not see patients after 7 PM, when the actual time was 6:55PM. The website and the store hours listed state that the minute-clinic is open until 7:30 PM. I am confused why she couldn’t see me even though there were no other patients ahead of me and the time was only 6:55PM. She claimed that stops seeing patients at 7PM, and the time was only 6:55. I honestly believe that she didn’t want to work anymore. This is not an ethical way to treat patients who are in pain and need medical attention.

My name is Mr Eric Haun and I have been a loyal CVS customer for over 10 years. Recently on 7/7/2022 I was denied service in the CVS pharmacy at 318 W El Norte Parkway Escondido CA 92026. I believe the pharmacist is discriminating against me because of my appearance. I have several tattoos covering a large portion of my body that are visible to other people. Some people are still living in the past and judging people by the color or “colors” of their skin. When I arrived to pick up my prescription on 7/6/2022 the pharmacist informed me that my Rx wasn’t ready yet to come back in the morning of the following day. I know that my Rx was there at that time Because my primary doctor had his nurse call in my Rx after I submitted my UA Yesterday. I was standing right there at the time she made the phone call. Today 7/7/2022 my sister tried to pick up my Rx and after waiting in a long line of 15 customers she was denied my Rx The reason presented to her was that loss prevention had Mr. Haun on camera stealing. I fully deny these allegations and feel that I’m being judged by the color of my skin. My medication can not be stopped abruptly without me going through serious withdrawals. My doctor is away for 2 weeks and I can not get a referral for another pharmacy until he returns. I need my Rx filled and I don’t want to press this issue about the blatant discrimination unless I’m forced to do so. I hope this situation can be resolved without any further legal action.

My number is +[protected]

Email [protected]@mail.com

1405 industrial ave Escondido CA 92029

I had a drive through appointment for COVID at 3:10. Got in the drive through a little before 3:00. Waited for over ten minutes got out of line went inside and was told I could only complete through the drive through. Waited in line for 40 minutes when I had an appointment. This is ridiculous service. Personnel are not happy with their minimum wage job so they tell customers we are ridiculous. A better plan needs to be formulated when you have an appointment. Still waiting in line!

My name is Ron Stanich

[protected]

5700 Canyon View Dr

Painesville, Ohio 44077

I am writing to (1) file a complaint about lack of service received at one of your Minute Clinics (location 1633 Oh Painesville, Ohio) (2) a fraudulent invoice from this Minute Clinic.

I went to this clinic on 3 separate occasions for a diabetic retina eye test. On each trip either the nurse / technician could not operate the machinery, or the machine was not working. I spent approximately an hour on each trip.

On the last trip, March 28, 2022 the nurse took my blood pressure which I did not ask for. I could not take the test as the machine was not working. I left again (3rd time) with the nurse telling me that they would contact me when the machine was functioning correctly - this again was at the end of March.

On June 8, 2022 I received an invoice for $99. Medicare Part B has paid $52 and I was being charged for $47. I will not pay this for no service received. I feel as if this is a fraudulent invoice.

I called into your customer service team twice with the following results:

1) June 20, 2022. Talked with Pernicka in customer service for at least 1/2 hour. She was not able to help with anything. I asked to speak to her supervisor several times. She finally transferred me to Michelle in internal billing. We talked for approximately another 1/2 hour.

The most she was able to do was tell me that she placed the invoice on hold and had to transfer the matter to corporate - hard to believe for a $99 charge. We discussed how I was not going to pay for a service which was not received. She was to personally call me back in 3 - 5 days. This was June 20, 2022 - I am still waiting.

2) July 6, 2022. One month later and no word back from anyone. I called and spoke to Rashawdrea from internal billing. She was not able to assist in this matter. All she could do she said was contact the Minute Clinic Manager, I believe Julie Newman. I asked for Julie to call me, she said she would in 3 - 5 days. She did say that the charge was for taking the blood pressure. Again, I did not ask for this and would definitely have said no if I knew there was a $99 charge for this. To me this is a fraudulent practice and abusive.

I would appreciate someone in authority to review this situation and contact me. I would at the minimum want the $99 charge reversed and Medicare Part B be reimbursed for their payment. I plan to have this eye test taken somewhere where I know the test can be performed, and I expect partial payment from Medicare.

I will wait until Friday, July 8, 2022 to hear back from someone from your office. I plan to send in a complaint to the BBB and my Medicare provider stating this fraudulent practice, and I don't plan to pay this charge.

This is incredible - in a bad way.

If you or your staff have any questions at all contact me.

Regards,

Ron Stanich

MY NAME IS SAMUEL BURKE, on Tuesday 5 2022 i went to your CVS pharmacy to cdl medical examination i was examined nurse practitioner

Maureen McLaughlin she gave me a 3 months medical certificate, then she said

i have to have a sleep apnea test, i told her i do not snore she said well this

CVS policy, i told her i am under federal the FMCSR government guide lines i showed her forms from my pulmonary doctor she said you must cause this is CVS i tried to show her on google that the sleep Apnea was scrapped by President Trump she insisted that someone will call me an send me the sleep Apnea device said no do not have it sent, then she said, well you should have went somewhere else. i am already in litigation with a lawsuit my lawyers

office Martins Law 1818 Market St. 35fl. Philadelphia Pa 19103

tell your employee Maureen McLaughlin NP to study up on the guide lines of the FMCSR before theirs a Lawsuit/ CVS vs Federal Governments CDL Gu lines.

Today, July 6, 2022, I picked up my prescription order # 1053619 from your store at 500 12th Street SE, Washington, DC 20003. The prescription consisted of 2 boxes of the pen needles, 100 in each box.

Upon return home, I opened the stapled brown paper bag to find that the tape seal on each box was broken. One box even had the remains of a prior pharmacy prescription label having been affixed to the box. I phoned the pharmacy and they said to just count the needles in each box.

Its that the correct response from the pharmacy? I thought the whole idea of seals on "medicines," "etc," was to ensure that products were intact, complete, and had not been tampered with or have sterility compromised. Is that incorrect? Having the correct number of needles in a box tells me nothing about whether they are all safe to use.

My name is Cynthia McKinney.

Today is July 5th 2022

I have a prescription for pain medication. It's electronically sent from my doctor. Several times I have called and they don't have it ready. Today they don't have any of one of my prescriptions. They forgot to order it. I am tired of trying to get this done. The pharmacy is not responsible enough to order it on time

CVS on 44th ST in Del City, OK refused a covid vaccine on 7/2 at 530pm. I had an appointment that couldn't be fulfilled by another location so I was directed to Del City OK location. Pharmacist on duty refused to open up a new vial because he said he would get in trouble for wasting the vial. I reiterated that I had an appointment at 29th st location and pharmacy was closed due to staff shortage. He said "not my problem."