CVS

People may have allergy or fear or both. Shopping should not have to be an angst-causing experience. The store policy exists for a reason and should be enforced in ALL cases. I know 2 people, family members, who were bitten and scratched by the same dog because its defiant owner chose to take it into a drugstore where it was clearly not allowed. In order for CVS to completely enforce the law, I suggest management replace the stupid, amateurish paper signs with real signs. Also, seriously, "CVS Loves Your Pets"? Do pet owners really even see the fine print saying that state law prohibits the animals from being in stores? Somebody call management and tell them that the way they do their presentation of the policy is childish, ineffective, and easy to overlook. No wonder pet owners think they can walk right by the signs! Anybody who has mentioned that this is wrong and inconsiderate of other customers' needs (the need to breathe and the need to shop without angst) is absolutely correct!

It doesn't matter if the management is selectively enforcing the rule. He can choose how he wishes to enforce it. I love animals, but unless they are for disabilities, they have no business in a store. People with allergies or other issues with animals should not have to worry. I hope you get kicked out permanently.

HRL - ok you've gone stark, raving mad and made this a personal attack. The fact is you were shown the code that says dogs are not allowed . So it is a simple fix . dont bring your dog back into that store and if you see someone with a dog in that store, if you choose to go back then call the health department right then and complain Then call the general manager, the number is usually listed on the front door . No one is attacking you or your dog. You are probably both decent but the fact is when I go to my drugstore, I dont want to dodge an animal Im allergic too just to get my medications. That is why it is a health code violation. Plain and simple. You are not going to win this fight . Your dog doesnt belong there, the park, your home, the pet store, those are acceptable places but until fluffy gets a job, pays with cash and doesnt offend anyone's senses he /she doesnt belong in a drugstore.

If I were him, I would have called the police on you. Who ever heard of trying to bring your dog into a store anyway? Unless of course it is a service dog.

i feel bad that your being ganged up on. But the facts are the facts. It doesnt matter if the manager has let you "go ahead and shop" with your dog, if thats the main problem complain to hr about his work ethic. However it is a law and everyone has to follow it. That is just the way things go. Ps although your dog may not be vicious some poeple are terrified of big dogs. I have seen a little girl get her hand bitten badly by a "loving" pet that was brought into a rite aid. It is more of a sefty and hygeine issue than a "we just dont like you and your dog "deal.

Let's say someone is trying to kill you, and you kill them in self defense. Now let's say you kill some one because they won't let your dog in their store. Is your plea going to be well I killed someone before and it was okay?

There's no possible way the health department told him that he shouldn't allow pets in there either. And how dare you assume we don't love animals. I love animals and other people even managers at times and respect their decisions because it's not my store after all, it's theirs and I'm not about to invite my pet in their store if that's not want they want.

PS .. if you want to shop with your animal why not just go to the pet store where I am sure that they will gladly welcome him or her without an issue instead of the local drug store?

He may be dead wrong but the fact is the law is the law . I love animals but some of us are allergic and that needs to be thought about before you go shopping with your pet. Some people can sneak a little dog in in their purse, still doesnt make it right. Keep your animals out of the store unless they are assistance animals. I dont want your animals hair, dander or other stuff on my clothes or near my medication. That is why it is part of the Board of Health Rules and Regulations. Atleast with an assistance animal I have no right to complain because that dog has a job to do .

He told you to stop, I'm from the board of people not listening to others, and I will show you my papers.

Excuse me. I am allergic to dogs and perhaps you should think of other people. Other than seeing eye dogs or assistance dogs it is a general rule anywhere that you just cant carry your pooch in with you . Maybe you should think of others instead of you and your dog or better yet leave him at home if you want to go shopping.

Just jokING----------------------------------------->

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Have you contacted the store manager? Maybe you should let them know how much you like the person and how you feel about her treatment.

People have nothing else better to do... have it out for people in the customer service industry. You are obviously unhappy with your life and have it out for that poor girl. Get a life dude.

There is no cashier confidentiality agreement.

I notice that he did not say the cashier was mistaken on lied about him. Just that she gave out too much information concerning him. Interesting thought: Fidelity should be obvious! Cheating surely is far too easy to spot.

wow, this is a shame. I just spend 13 dollars on beef jerkey and some tylenon and the expiration date for both of the thing are already past. In fact, the beef jerkey and tylenon were both expired two weeks ago!

wow i just bought a gift card from CVS and i found out that it was fake because it didn't work on any item i bought

The cvs in West Monroe La.my wife went there last night to pick up some scrips.and she was there 1hr.and 40min. for them to tell her they were out of some med.and today i drop off some scrip at 12:00 noon and went back at 4:00 p.m and it was not reddy and they told my wife that one of her scrip she call on the phone at 5:00a.m this morning it would be reddy at 3:00p.m and it was not reddy i talk to the manger but i did that before something need to be done about this i am going to change pharm. thank you Bennie.

pharamcists (and just about every other service industry in this day and age) no longer give a crap about anything. Nobody wants to go above and beyond what they are paid to do. It's not like the good old days of the friendly drug store where you can ask advice on anything...

they do have a point - again in this day and age, as far as liability goes on direction and whatnot - this is the age of the lawsuit...

I had the worst experience in cvs pharmacy...I fully understand you.Never expected their pharmacists would be this terrible.This girl gave me 8 pills instead of 12 and said"can't be' to my face and walked away.But another nice older lady helped me.I think they see theirselves way too high than their costumers and we really should not be treated like that at all.All we did is give them business.

I work in a CVS in Pennsylvania and I completely identify with you! many times I am there we only have 2 or 3 techs and 1 pharmacist. People at drive thru, people at register, phones ringing, people at drop off then we get the occasional idiot asking us about something like...i dunno...shampoo! And thats on top of filling prescriptions, making sure everything we need is ordered for the next day, etc. As of right now I am healing from a broken ankle and havent been to work in a couple months to recover and I will feel very bad when I go back and cant run here there everywhere as fast as i used to!

Customers are starting to notice, and hopefully corporate will catch on soon as well.

Walmart is EVIL. www.hatewalmart.com

Yes, I too have gotten bad service from a CVS employee who was black.
He apparently was a bigot and prejudiced against white people, as he would never say anything to the whites, only sneer and leer at them...but he was all friendly and smiles to all the black people.

I complained to headquarters about this guy, and I have not seen him there since.

Dont get me wrong, Im not prejudiced...but apparently he was.

The other people who work in the CVS pharmacy I go to are black, and they are super wonderful! They go out of their way to make ALL customers feel appreciated. I dont let one bad employee spoil it for all the others. Thats not fair to them.

Do you really not understand that generic items are usually not as good as brand names? This isn't always the case, but it often is. That's why the brand names often cost more.

Well you arent loosing any pills since the computer say you have 3 refills on the 180 pill so whats the problem. They have to enter it the way the doctor wrote it as they cant just change the quantity just because you want them to.

Most pharmacy techs are not trained in pharmacy math (or at least not as much as a pharmacist). You should have demanded to ask the pharmacist because the pharmacist would've been in a better position to answer your complaint.

Another reason might be some insurances ex. NJ Medicaid will only allow a maximum of 5 refills which we have to manually edit on the prescription even though your dr might've prescribed for a year.

We didn't go to school for 6 years for nothing. Next time, even though we're busy, ask us. If it's not a question we can't answer like "why is my copay higher" (call the insurance) we will answer.

Putting aside our disagreement on brand vs generic, I am in complete agreement with you regarding Medicare patients. You see, unfortunately I am now virtually unemployable after suffering a TIA several years ago and now receive Medicare. The practice that I worked for recently let me go as nicely as possible; but in all honesty I saw it coming. I, too, have a several health problems besides the lingering leftovers of the stroke (orthopedic in nature and not related to the TIA). All of my physicians keep up with new treatments/drugs that could possibly be used to my benefit, and now their hands are even more tied because of Medicare. In my wildest dreams I never would have imagined my life like this and Medicare so confusing and physician reimbursement so low. So far, the physicians I see now are the ones I've been seeing prior to becoming Medicare-eligible. The only one (for a kidney stone) that accepted me was because I was referred through an ER visit; he noted he will continue to be my urologist since he remembered me from "back in the day" so to speak as their practice is not accepting new Medicare patients except through ER on-call. (I expect most practices will figure out a way around that eventually.) My best to you, even though we disagree on the brand vs generic issue. Not trying to make this all political, but I'm not sure that this health care plan, if implemented as it stands right now, will be beneficial to the average person; already it's not affordable. Oh, noted, Ms. CDR!

As a "concerned drug rep" making folks believe generic forms of life-saving drugs are not as effective as their brand counter-parts could also work in your favor (in the form of job security, commissions, physician signatures, etc.). With the new rules and regulations put upon drug companies/reps and the economic situation right now, it is to your advantage to sample-out a patient (through the physician and/or surgeon) the name brand medication as long as possible. By seeing the "brand" over and over (and free for quite a while), this could give certain patients the feeling that only the "brand" works; more specifically, only YOUR brand works. I see this happen every week; and generally, it's the patient making the request and the physician agreeing if medically appropriate. The rep, who doesn't know the patient BTW, does know which particular med is moving. Even though it's a job perk, I personally don't use this sampling-out since I prefer to watch and learn. (No narcotics involved. This is a high-end ob/gyn office, which makes the sampling out even more sickening to me. These are folks who have insurance and can afford to pay a few extra dollars for brand versus generic ~~ or even pay for necessary meds period.) **Brenda--not responsible for typos or grammatical errors** O-O ~~ I'm not a concerned drug rep, I'm just a person watching our health care costs almost double in 2011, both in premiums, co-pays, co-insurance, and yes, brand vs generic. My favorite on the latter: a monthly analysis on how we can better save ... so Mr. drug rep, you probably should be concerned but maybe for other reasons along with brand vs generic.

Exactly, Mellen67. Of course any major pharm company would also make their own generic line. It's a win-win for everyone (except the ones who drank the kool--aid on that 10% thingy).

Since you're such a highly trained drug rep, why don't you just switch to another pharmacy? I had just the opposite experience at the CVS (in VA). My insurance company decided I could take a certain med at a much lower cost than the brand; pharmacist told me it wasn't going to work out for me. He was right, it didn't. After all the prior auth's and the mess that goes along with that, I was approved for the brand at the highest formulary tier. Also, our CVS will match a cash pay. I work in a doctor's office and have heard the "10% difference in active ingredient" in the generic brand from each and every rep as they're dropping off ("selling") their brand/product. Apparently that line is taught to all of the highly trained drug reps who visit our office; somewhat generic wouldn't you say?