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NorthWestPharmacy.com Customer Service Phone, Email, Contacts

NorthWestPharmacy.com
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2.7 7 Complaints
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NorthWestPharmacy.com Complaints 7

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J
3:13 am EDT

NorthWestPharmacy.com Sildenafil Citrate (generic Viagra)

"I've been ordering generic Viagra (Sildenafil Citrate) from Northwest Pharmacy for about 2 years now. My first orders were fine. The drug worked as I expected (I have taken the "branded" version so I knew what to expect). However my last two orders (32 pills per order) have been unsatisfactory.

I called customer service after I had taken a few doses of my previous order. The pharmacist/customer service representative implored me to keep taking the medicine and I followed his advice. I got mixed results from that order.

Not having an alternative, I placed another order with Northwest Pharmacy. I have taken two pills with no result. I am in good health and only take Flowmax on occasion. I'm an avid cyclist and typically ride between 20-30 miles week, sometimes as many as 50 miles.

My take on Northwest Pharmacy is they are just a intermediary and either, don't have a way of testing the drugs they distribute or choose not to conduct their own quality control. I think that's shortsighted. With sites like this one, if a person does their research they will avoid ordering from Northwest and pretty soon the word will spread. Maybe their business model is short-term profits are better than long term customer loyalty?

Anyway I started out liking this company but my feelings have soured.

Check the ratings and find another site at least for E.D. drugs. "

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10:09 pm EDT
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NorthWestPharmacy.com Medication did not work - Cialis Generic

I bought some Generic Cialis with a prescription from Northwestpharmacy.com. After doing extensive research and checking out several "Canadian Pharmacies" I felt comfortable with this one. After receiving the medication I took one pill and absolutely nothing happened. I waited a week and took another one just to make sure and again, nothing. There was absolutely no active ingredient in the pills I received. The return policy is an extreme hassle. I have to send the unused portion to England of all places registered mail to get a refund. We'll see if that happens. DO NOT buy from any "Canadian Pharmacy" as they are not pharmacies. They are only brokers who have no idea where the drugs are coming from. My package came from Singapore via India. FAKE drugs from FAKE websites. This in a true and accurate review. I am a customer. Save yourself the trouble and do not buy from a "Canadian Pharmacy".

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A
12:55 am EDT
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NorthWestPharmacy.com Never received product

I ordered medicine in June I still have not received it when I called they have no tracking and keep telling me to wait more business days, now they say medicine came back and they will resend I again have to wait 8 to 18 business days you need to give then two months to get the medicine to you, if it ever comes very frustrating to deal with

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Is NorthWestPharmacy.com Legit?

NorthWestPharmacy.com earns a trustworthiness rating of 27%

Assess your risks. Protect your personal information when dealing with NorthWestPharmacy.com.

Our conclusion: After careful review, ComplaintsBoard concludes that NorthWestPharmacy.com has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with NorthWestPharmacy.com. If you have had a negative experience with NorthWestPharmacy.com, let ComplaintsBoard know by filing a complaint.

NorthWestPharmacy.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for NorthWestPharmacy.com. The company provides a physical address, 2 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • NorthWestPharmacy.com has claimed the domain name for northwestpharmacy.com for a long time, scammers and fraudulent websites can also claim domain names for a long time and use this as a tactic to appear more trustworthy.
  • Northwestpharmacy.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Northwestpharmacy.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • NorthWestPharmacy.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
  • Several positive reviews for NorthWestPharmacy.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
  • We looked up NorthWestPharmacy.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
ComplaintsBoard
M
12:12 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

NorthWestPharmacy.com Shipping Time

My complaint is not pertaining to ordering medicine from Nortwest Pharmacy because, I have had EXCELLENT experiences wit them for the last several years. The problems that I find anonying is that customs will take up to 10 days or longer before they pass anything thru coming out of Canada. I just feel like they could do a better job on the processing area. Everyone realizes that Canada is the most reasonable place to purchase our medicines at. I, am glad that I had found NORTHWEST PHARMACY!

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3:58 am EST
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NorthWestPharmacy.com Failure To Provide Product

Paid NorthWestPharmacy.com for 3 bottles of Humalog over 2 months ago. Claim it was shipped 1-5-11, but no tracking or shipping verification information was provided. Believe they are thieves, and will do everything in my power to either get product they took my money for - or - shut them down permanently!

Craig Blumhagen
[protected]@yahoo.com

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Update by Craig Blumhagen
Feb 01, 2011 3:58 am EST

I ordered 3 bottles of Humalog from NorthWestPharmacy.com, over 2 months ago, they claim it was shipped 1-5-11, but provided no tracking number. I believe they are thieves to be avoided at all cost and will do all I can to get my product or have them shut down!

Craig Blumhagen
Blumhagencraig@yahoo.com

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Kenneth Terry
US
Oct 25, 2015 11:30 am EDT

Thanks for the heads up. your review just cost them an order...

B
B
bob Wilson39
Burnt Hills, US
Jun 07, 2011 10:14 pm EDT

I ordered the generic form of Atacand for blood pressure called VANDERSAR 16. I took 1 tablet to test it out. My blood pressure went up 40 points and my pulse went up 20. This medicine was to lower not raise my blood pressure.

The crazy company says it works and its my fault. They will charge me for the pill I used.

Do not deal with this company you may get a surprise like I did.

ComplaintsBoard
M
6:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

NorthWestPharmacy.com No Free Shipping but Great Prices and Service

My only complaint is that the items i order are not free shipping but $10 for shipping isn't too bad given the huge savings on the meds from northwestpharmacy.com. Not sure why you didn't see the notice in all the checkout screens saying that orders were delayed during the holiday season because of more mail coming into the usa and the new security screening of that mail. Northwestpharmacy even sent an email about it and posted a notice on their blog, twittered and face booked the same notice. And it is true that mail packages worldwide were delayed during the holiday season in large part due to new methods of security screening being implemented and I know because my husband works for USPS and told me it was a nigthmare at customs getting the packages screened and cleared. There many news reports about this too so I wouldn't fault the company for this. I've ordered for more than 2 years from them and one needs to be aware that when you order rx drugs from another country, it takes 2 weeks on average to arrive because of customs clearance times which back up especially at christmas at which time it can take up to 4 weeks. For people who want their meds immediately, they should pay the prices at their local cvs pharmacy but i prefer to pay 20% of the price and buy online from canada or europe.

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5:08 pm EST
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NorthWestPharmacy.com Wait Times to receive RX Medications

The company has great prices. RX medications had been taking about 2 weeks to receive from point of order. Now it takes more than a month; they claim because of the terror threat and package inspection lag times.

Unfortunately, this would be a more credible claim if they told customers 0n their Website that they might be wainting a month or more to receive medications ordered today. Obviously, this would mean that folks might order medications they need before their supplies are exhausted from another source. But at least folks wouldn't have to pay for the medications front-end ... and then wait with uncertainty about when they might arrive. Very bad business practice.

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MandieY1
US
Jan 10, 2011 6:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Not sure why you didn't see the notice in all the checkout screens saying that orders were delayed during the holiday season because of more mail coming into the usa and the new security screening of that mail. Northwestpharmacy even sent an email about it and posted a notice on their blog, twittered and face booked the same notice. And it is true that mail packages worldwide were delayed during the holiday season in large part due to new methods of security screening being implemented and I know because my husband works for USPS and told me it was a nigthmare at customs getting the packages screened and cleared. There many news reports about this too so I wouldn't fault the company for this. I've ordered for more than 2 years from them and one needs to be aware that when you order rx drugs from another country, it takes 2 weeks on average to arrive because of customs clearance times which back up especially at christmas at which time it can take up to 4 weeks. For people who want their meds immediately, they should pay the prices at their local cvs pharmacy but i prefer to pay 20% of the price and buy online from canada or europe.

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Overview of NorthWestPharmacy.com complaint handling

NorthWestPharmacy.com reviews first appeared on Complaints Board on Jan 8, 2011. The latest review Sildenafil Citrate (generic Viagra) was posted on Sep 24, 2015. The latest complaint Never received product was resolved on Aug 04, 2011. NorthWestPharmacy.com has an average consumer rating of 3 stars from 7 reviews. NorthWestPharmacy.com has resolved 3 complaints.
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  1. NorthWestPharmacy.com Contacts

  2. NorthWestPharmacy.com phone numbers
    +1 (866) 539-5330
    +1 (866) 539-5330
    Click up if you have successfully reached NorthWestPharmacy.com by calling +1 (866) 539-5330 phone number 0 0 users reported that they have successfully reached NorthWestPharmacy.com by calling +1 (866) 539-5330 phone number Click down if you have unsuccessfully reached NorthWestPharmacy.com by calling +1 (866) 539-5330 phone number 0 0 users reported that they have UNsuccessfully reached NorthWestPharmacy.com by calling +1 (866) 539-5330 phone number
    +1 (604) 539-5330
    +1 (604) 539-5330
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  3. NorthWestPharmacy.com emails
  4. NorthWestPharmacy.com address
    Valley Centre PO Box 56056, Langley, British Columbia, V3A8B3, Canada
  5. NorthWestPharmacy.com social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
NorthWestPharmacy.com Category
NorthWestPharmacy.com is ranked 16 among 60 companies in the Drug Store category

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