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CB Drug Store CVS Complaints #1062-1081
CVS

CVS review: Answering the phone

J
Author of the review
3:09 pm UTC

I have been trying for 2 days to contact CVS to fill a prescription sent by my doctor. It is a new prescription. I started calling on 12/14/2021 being left on hold for 82 minutes. I again tried 6 more times and was left on hold for 20-25 minutes each time. I never got through on the phone. Well today is the 15th of December 2021, and I am out of medicine.
This prescription was to be filled by the 16th and no notification from CVS for delivery as I am disabled.
The CVS on Western Ave. in South Bend is the culprit and they told me last month their phone never rang. Well now I have been on hold over 16 minutes, with this being my 8th call today.

I guess I will tell my doctor because I will have withdrawal symptoms from not being able to receive this medication.
Anthem Suggested CVS and I am now trying to find out why?

Desired outcome: PICK UP THE PHONE

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
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    Corporate Communications
    +1 (401) 770-9811
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    Corporate Communications
    +1 (401) 652-0893
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    +1 (800) 746-7287
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    CVS/pharmacy Customer Services
    +1 (888) 607-4287
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    Customer Care for CVS.com
    +1 (866) 389-2727
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    MinuteClinic assistance
    +1 (800) 742-7827
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    Prescription refill for in-store pickup
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  3. CVS emails
  4. CVS address
    One CVS Drive, Woonsocket, Colorado, 02895, United States
  5. CVS social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all CVS contacts
CVS Category
CVS is ranked 2 among 48 companies in the Drug Store category
#01 GoodRx GoodRx #02 CVS CVS #03 Pfizer Pfizer #04 Apollo Pharmacy Apollo Pharmacy #05 OptumRx OptumRx

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