CVS review: Answering the phone and online service

My name is John Kern and live 3 miles from this CVS and have used it for 5 years
On 10/30/21 I called 3 times, waited 15 minutes and you hung up, another 20 minutes and you hung up and another 20 minutes and you hung up
Your online service is pitiful
Maybe you could make the print HERE smaller so we can't see what we put down
Walgreens is right across the street, perhaps they can use my business