Walmart
Reviews and Complaints

Ah, geez. What a good laugh at 5am.

geeze want a babysitter?//

Your pen-name is 'stop the madness', yet you have the sheer cheek to insult Walmart, one of the most famous chains in the USA, and Harry Potter. WHICH IS THE MOST SUCCESSFUL MEDIA FRANCHISE OF ALL FREAKING TIME! For pity's sake, get your act together, no one small minded, bigoted, prejudging idiot should be allowed to waste space on the web, complaining about the best literature since J.R.R. Tolkien. Harry Potter not once in 7 books and 8 films, promotes any type of Dark Magic, Satanic rituals or divine incantational magic. It is set out as pure and simple magic, bound by the Laws of Physics and perfectly provable by a few short thought experiments. If you are going to insult, slag-off, discriminate or attack anything ever again, please make sure you have your fricking facts right.

Trä

P.S.

NEVER CALL OUR J.K. A WITCH OR EVEN NON-CHRISTIAN AGAIN OR I SWEAR I COULD BRING HALF THE BLOODY INTERNET DOWN ON YOUR PATHETIC HEAD! I AM PART OF THE HARRY POTTER FANDOM, I AM A FOUNDING MEMBER OF THE SHADOW PROCLAMATION GROUP, I AM EVEN PART OF ANONYMOUS AND I REALLY SHOULDN'T HAVE SAID THAT, BUT WHO GIVES A ### ANYWAY!

typical christian

Stay away from Christian book stores as well, Lot and his daughters

Wal-mart is a money friendly store, they don't care about religion or race. The only color they care about is green. Please, Harry Potter written by a witch? That's just ignorant. Please go out and educate yourself a bit or if nothing else at least give your children the benefit of reading other types of fiction, not just the bible.

WOW~! Maybe you should do a little more research on Harry Potter. Satanic rituals, seriously? What demented world you live in! It's people like you who have caused the loss of our many freedoms!

THIS WAS THE DUMBEST COMPLAINT I HAVE EVER READ. HARRY POTTER IS NOT REAL! IF YOU THINK IT IS YOU SHOULD BE COMMITTED LMAO...DID YOU HONESTLY THINK WALMART WAS NOT GONNA SELL IT...LOL I CAN'T STOP LAUGHING AT THIS.

I knew someone else wrote this letter. You know all you people who say that the book contains satanic rituals, you should actually read the book.

Half Blood Prince is coming out soon, hope we don't get any nuts in our store.

I do not work for wallmart but the "WARM AND FUZZY FEELING" is exactly what I look for too. The current employees may be unfriendly but perhaps this is exactly what they want to change.

If you have the receipt for the weedeater, Walmart wil probabably refund your money. The return policy on that item I believe is 90 days, unless it is posted somewhere. I have seen a pair of rose clippers (VERY BIG ONES) returned after the season and it was still within the return date and a refund was given. I have also seen used garbage cans returned.

I used to work in the garden dept at Walmart and I did reject and send away two shipments of bug infested plants. I was new to the job and wanted to do a good job. I was talked to by managment and was told to just recieve the shipment no matter how bad the plants were. You get what you pay for. I shop at Walmart as a last resort when I can not find the item any other store. In our town Walmart got a 10 year subsidy to pay no property taxes. Corporate thugs who are willing to take any subsidy that they can get for more profits. Capitalism at its best. Boooyahhhhhhhhhhhh. Corporate welfare just gotta love it.

I hardly think the blight is due to these stores. Tomato blights strike sometimes every 3rd year, regardless of where the plants or seeds come from. That's about the dumbest thing I've heard in a long time. A lot of time blight is caused by too wet weather or too cool weather, or both, among other things.

Even perfectly healthy plants can develop blight when conditions are right.

I am at Walmart with receipt and vacuum I’m returning to put back on my credit card the vacuum was too heavy for me to handle. Walmart clerk told me it’s been returned. This is in correct, I never bought that type of vacuum and after purchasing it I am just returning it today. I offered to show my credit card statement and I have my receipt that matches it. I have never heard of this. This is so wrong. Do I get an attorney. What to do in a very wrong to do this. Vacuum is in the box not used. I have receipts.

Horrid! Now to find out how to return it after not even 3 weeks, NO suction. Bought at Walmart.

DIRT DEVIL SUCK DIRT DEVIL SUCK DIRT DEVIL SUCK DIRT DEVIL SUCK DIRT DEVIL SUCK DIRT DEVIL SUCK
Just been informed that i can no longer buy drive belts for my upright vacuum cleaner despite it only being 18 months old. That's just great, called various spares companies to be told exactly the same.So i throw a hoover that still looks brand new away after 18 months? That's the last time i buy any crap from china DIRT DEVIL ARE CRAP, DO NOT BUY DIRT DEVIL...CON...CON

The large box stores are generally pretty good about returns - especially with some form of proof: transaction statement, receipt, etc. Remember that you are WalMarts customer first and not the vendors (such as Dirt Devil) and that your position with store management should be one of politeness but very firm in your resolve. If nothing else works use this. "I am m sorry for any inconvenience I am causing you but I am not leaving the customer service area until you have taken care of the matter to my satisfaction." Stand your ground and remember you are on camera. They do not want to get security or local law enforcement involved. Step up to the store manager who is on duty. Do not let them tell you the manager is out. WalMarts store policies require a manager on the premises.

Our Dirt Devil just died. Tried to vacuum the living room and the power just went off. Outlet works fine. We've only had it for a few months. My mother warned me not to buy one but I didn't listen. It really never worked very well anyway. We always had to go over the same area 3-4 times to get it to pick up.

My only experience with Dirt Devil support was horrible. We were trying to find bags for a hand held and they replied with the wrong part and don't even stock the bags for this anymore. Won't buy from them again. We been burned by Dirt Devil and don't plan on allowing them to do it again.

Purchased a dirt devil and a bissell from wal-mart -one for the upstairs and one for the downstairs. Each had similar features and intra-appliances. However the dirt devil simply would't work. You'd be vaccuuming and notice the power cord (that sucks the dirt) had dislodged from the vaccuum base. You'd put it back in place and the same thing would happen again. The uphostery brush would't even run.
Went to return it to Wal-Mart and they said to contact dirt devil at their web-site.

-Wrote an email to dirt devil on their web site explaining my situation and their web-site destroyed the message! On their website they even say they will NOT take a store-bought vaccuum, only a vaccum purchased from their website. Oh, and if you're still interested in purchasing a devil from their site, you STILL have to pay to ship it to them in the event you get a piece of junk like I did!
My complaint isn't with Wal-mart, other than the fact that they should drop dirt devil from their inventory until dirt devil cleans up their horrible non-existant customer relations.

Now I'm stuck with a piece of junk that's less than a year old.

I'm forever amused by the idiot customers that just about give birth over having things touch the conveyor belt. I can almost guarantee that the hands handling those clothes are filthier than the belt. *rolls eyes* Jesus christ almighty.

Alot of people come in together family or not, and when you go in a group your going to get screwed. You're better off going on your own. Depends on what your buying though. Yeah it sucks.

As for motorized carts, there are only so many in a store and if other people are using them, what do you expect employees to do? Take one away from another customer and give it to you? I'm sure that would go over well. I agree, if you need one that badly, you should try to get your own.

As for not being able to carry your groceries to your car...all you usually have to do, at the Walmart in Winona, MN anyway, is tell the cashier you need assistance and they will call for an associate to come help you take your groceries out and put them in your car for you.

You may have to wait a few more minutes for them to find someone who is free to help you, but they will get you the help.

What would you have liked them to do, Dissatisfied? A "thorough investigation" would have discovered that yes, you were misinformed on the phone. What conclusions would have met your expectations?
Also, if you are in such desperate need of a motorized cart, why don't you have your own? Stores provide them as a courtesy and if there are already several customers in the store using them, then there aren't going to be any left.

Stealth Pilot, it's so nice, to chat, with you, however, I feel like you have a really good opinion, but what you are saying is not necessarily right!

Thank you so much, for reading my comment, however, if you are too tired, go to bed, no one will be mad.

Take Care!

The Stealth screen name reminds me of this:
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Cut and paste link below:
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Link: http://www.piggybankblog.com/2008/03/25/stealth/
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My name is John Wright AND I AM FIGHTING BACK!
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John Wright
piggybankblog.com

You are credited with transforming the customer experience through faster service, a friendlier shopping environment and cleaner stores. You’ve led the team that created and launched Walmart’s $4 prescription drug program. In addition, you have a strong management team that is focused, on workforce development, education/training and delivering Walmart’s mission of saving people, in many communities, money to help them, live better, each and every day.

I am a dissatisfied disabled, handicapped, single parent, with 3 small children., who has limited income and vision difficulties. I believe I am a victim of being misrepresented by Walmart‘s Supercenter Store #1580 Pharmacy. I suspect fraudulent activity regarding my prescription account. I believe my account was handled improperly and unprofessionally, by Walmart, on 3/22/11.

I felt like my issue was unresolved. I was lied to, misrepresented, disappointed with the employees lack of knowledge, lack of empathy, unprofessional appearance, lack of handicapped accessible carts for customers.

Recently, on 3/22/11, around 10:00am, I called Walmart Supercenter Store #1580 and spoke to a pharmacy technician, who never identified herself, having no call courtesy, kept putting me on hold, without asking me, who deliberately, advised me, over the telephone, of my prescriptions $0 copay. So I advised the technician, to have my prescriptions ready for pickup, by 4:00pm, on 3/22/11.

Upon arrival, at 4:56pm, on 3/22/11, at Walmart Supercenter Store #1580, I became frustrated, because I was unable, to locate, at both entrances, a motorized handicapped cart, for me to sit in, because I normally use a walker, being unable to stand, longer than 5 minutes. So I had to, take a risk and use a regular cart, just to go, to the pharmacy.

The pharmacy cashier advised me, that all of my prescriptions were not ready. I then asked the pharmacy cashier, how long do I have to wait for my prescriptions? The pharmacy cashier advised that I would have to wait a few minutes. I then asked the pharmacy cashier, how many minutes is a few minutes, because my prescriptions should have already been ready, along time ago. The pharmacy cashier advised that she didn’t know because she just rings up the prescriptions. So, I advised the pharmacy cashier to ask the pharmacist, how many minutes equals a few minutes? The pharmacy cashier then advised me, that I had to wait ten minutes, for my prescriptions. After 15 minutes, the cashier, advised that my prescriptions were ready and the amount was $60+. So I became upset, feeling misrepresented and lied to, so I questioned the amount, with the pharmacy cashier, who barely knew how to read the computer screen, because the price was drastically different, from what was told to me, over the telephone, this morning.

That‘s when Karen, the pharmacist, the only employee, who had a name tag on, started yelling across her computer monitor, never moving an inch, advised that the price was correct, on the receipt and she was sorry if I was misinformed, but that price was correct. So, I was still standing their, upset, waiting for someone, who cared, to take the lead and resolve my issue, of being lied to, over the telephone. I asked Karen, what was she going to do about my issue. She shrugged her shoulders and apologized without any empathy, very unprofessional. I asked Karen how long does it take to get a prescription ready? She advised it just depends and went back to typing on the computer, for another customer. Karen was unprofessional, not knowledgeable, rude and had a non caring attitude.

Then Eudon, one of the assistant managers, approached us, not saying a word. Just standing there looking, at the walls. Where was Walmart’s leadership?

I felt like my issue was unresolved and was never advised that my issue would be investigated or anything. I was lied to, misrepresented, disappointed with the employees lack of empathy, leadership, knowledge, courtesy, unprofessional appearance, lack of handicapped accessible carts, for customers. I suspect fraudulent activity regarding my prescription account, due to the pharmacy technician, never asking security information, up front. I believe the pharmacy technician, just read my name, off the caller id, on the telephone.

I have, over 16 years, of experience, in customer service. I was a Customer Satisfaction Manager, for a call center, of over 400 employees, with 15 supervisors, 3 managers, under my direction. I worked, for that company, for 5 1/2 years, never missing a day, of work. I've helped/lead, other customer service representative, telephoning customers, ensuring that, all of their issues, were resolved. I've even held a position, as a certified master trainer, training 30 adults, for 6 weeks, at a time, teaching them, about the company, products, call courtesies, sales, how to deal with dissatisfied customers and so forth. I'm just, physically ill, right now. I've always enjoyed helping people and always displayed leadership qualities.

As I mentioned before, my overall customer experience was dissatisfying, ignored and was only given unprofessional excuses. Why didn't I get a thorough investigation? Why didn’t my issue get resolved? Is it because, I am an dissatisfied, disabled, handicapped customer? I believe my issue, should be resolved, with a thorough investigation, in a timely manner, without excuses, with empathy from corporate.

Dissatisfied Customer

You know, Irish, I have backed some of your comments because underneath the harsh words, what you have said has made sense. Unfortunately, you just ruined any ounce of common sense I thought you had. Good luck with grade two...your intelligence should just about fit in, there ;-)

I was trying to be polite, Mandilt...you should try it sometime

Perhaps next time you can have a friend or family member accompany you on your shopping trips. Obviously, if you can't get to the items on the shelf no one is going to "shop along" with you in the store. They all have certain things to get done in a days time as well. I am curious as to why your wife is riding the electric cart? If you both are that disabled(and apparently she isn't because she had to get off her scooter to carry it all) why would you even go without someone to help you get to items you cannot reach? Because if you did, then you wouldn't have been able to post this...

@lilvixen69... wow you have kids... the tax credit isn't enough now you demand your own parking spot... being upset about not enough disabled parking spots is a legitimate complaint... being upset about not enough parent/ child parking spaces is ridiculous. There is no law stating that other people cannot park in those spaces, unlike the laws for disability spots. So suck it up and stop being lazy. Also, consider dressing your children for the weather, or leave them at home with someone responsible.

It sucks when they don't open registers. You would think they had four-year olds running the store for all the intelligence they use. I agree with you on the handicapped parking, too. It's the same with the Parent/Child parking spots. I have two small children and don't like having to hike them through the cold and snow for three kilometers while some bozo parked in one of those spots just because they are lazy. I know it's not the same as the handicap parking spots but it's annoying when ignorant people don't pay attention!

to make a complaint call 1800 walmart corporate office

I used to work for WalMart as a manager. If you never activated the card, they will not charge you a fee. BUT the store that you purchased the card from technically cannot give you the refund, only the Green Dot Company( this is the store policy). The plus side is that if you go to the WalMart you purchased the card from and you complain to the top manager and explain that you thought it was a GIFTCARD instead of aPREPAID VISA CARD, and you throw a major fit, and tell them you spend a lot of money in their store and you demand a in-store refund. They most likely will give you the refund there just to get rid of you. Believe me, I had to do it ALOT!

I love you NonnieMouse!

I have no idea what you're talking about.

And the prepaid card is not a credit card, it's a gift card. You mis-categorized.

Yes I agree WalMart does suck..I used to be a Manager. Although there is no excuse for you waiting that long to change a cd, the associate was correct in telling you she couldnt exchange the cd for a different one. Its not just a WalMart policy, it's actually a Federal Copyright Policy. Also some WalMarts are really cracking down on their refund policy due to the amount of theft. Even though you cant really do anything once you open a cd, dvd, computer game etc, you can save yourself a little headache and try to hang on to the receipts. Hope this helps!

I don't see these tales about any other store except Wal-mart.

Wal-Mart appears to be wasting a lot of time with vigilante security and setting itself up for liability.

COSTCO has it in their club agreement that when you shop at their store, you agree to ticket checking.

Wal-Mart is not a club, like Sam's. I will do anything to avoid the ticket checker.

Since Wal-Mart does not ticket check everybody, lots of people like me, just sail by, Wal-Mart has a discrimination case waiting to happen here.

I'm honest, but no one else cheap around here does that, like Big Lots, etc.

No one seems to cmplain about their purchases being checked at Costco. They expect it. I don't see the big deal. It took all of, what, 2-3 seconds? I always leave my receipt out until I leave the store, just in case. It is NOT a personal attack against you, for crying out loud!

While the associates were rather rude, I wouldn't be complaining about the door greeter. They seem to be the only one doing what they're being paid to do. It's a rather standard policy that anything not in a bag needs to be checked against a receipt. Since you'd just checked out, it shouldn't have been a problem for you.

under paid and under appreciated. You will only find a few retail worker who really put an effort into there job. Retail has such a high turn over rate. If you go in the store 30 days from now those same employees will no longer work for the company.

Yes, they usually wanna know what kind. I don't figure I can walk into any store and go, "how much is your pop" and they are just gonna quote me a price. They have to know what kind...geez, was the lady supposed to be psychic?

Sounds like you're at fault to me. She wanted to know what kind you wanted so she could ring you up. Why didn't you just tell her what kind?

Sounds like in order to answer you question which is can I just pay or do i bring it up, she needs to know if you know what kind. Which you wouldnt answer. You didnt need a manager, you needed a brain.

Unfortunately, this happens to me every single time I shop at Walmart. There will be several items which ring up at a higher price than what is on the shelf label (and yes, I verify the label with the product before I take it). I normally use the self-checkout register so that I can monitor the prices more easily. I then have to get the SCO Cashier to come over and make the correction.

One time, I had a product that was $1.97; however, it rang up at $1.98. I had 3 of these items. I had to get the SCO Cashier to correct the price - I even showed her the sign with the price, as it was on an end-cap clearly visible from where we were located. She laughed and told me "that's only 1¢"! I told her "Yes, but that's 3 items so it's 3¢, and that's MY 3¢, not Walmart's." (Yes, 3¢ is not much, but when everyone purchasing this is charge the same extra 1¢, then that takes more money out of our pockets and puts it into Walmart's pocket.) If this was the only time this happened, then I would not have worried about it; but this happens all of the time.

Sometimes I have also had them doubt my claim of the price. I then request they get a Price Check - and after waiting a bit, they ultimately come back with the price I told them, and I get the items for that price. (However, I did have one time where they came back with a different price. I did NOT buy the item, because I knew the price was marked for what I told them. After paying for my other items, I went back to the shelf and found the sign had been changed; the associate in the dept knew what I was looking for and told me that she requested the sign be changed!)

I also have had instances where the Cashier refused to get a Price Check verification; they just tell me "that's the price it is on the register, so I can't do anything about it." In those cases, I make them VOID the item and I do NOT BUY IT. This results in lost Sales for Walmart!

I think if you were checking the prices on the selves before you just picked them up and threw them in the cart that you would see you're not getting ripped off. Sometimes the items are in the wrong spot and sometimes the associates in that department have yet to take down a sale sticker after the sale is up. Anytime I shop I always make sure that the item I'm wanting matches the little tag underneath it on the shelf. When you get to the check out and you see an item is not what you thought it was you can get a price check. If the store is a little busy expect it to take a couple of minutes, but if it were really that big of a deal to you I think you would be patient enough to wait. Wal-mart certainly can't please everybody.

I am curious as to why you don't make them wait( and yes you can) until you have everything up on the checkout before they start. Then you can watch as they scan things through, (it will show u right on the credit card machine) If something is more than advertised for just call their attention to it. If you don't have time for this, to actually make them wait a minute and then watch the credit card machine as they scan well then pay your .50 and be done with it.

Are you feed up or fed up...lol

My children purchased a walmart debit card for me for my birthday. They thought they were getting a visa card thru Walmart. I had to give out so much personal information to activate the debit card. It felt as though I was applying for a credit card. This card was nothing like it was suppose to be. I tried to exchange the card when I found out how hard it was to activate. I wanted to cancel the card after I made 1 purchase which left a little amount of money on the card. I spent hours on the phone using all the phone numbers that were on the card and the infor sheet and was able to get just the automated system. I finally got a hold of the lost and stolen department. The representative was mean and nasty when she found out that I had used her to get to a person to cancel the card. She did transfer me and I was able to cancel the card, I think. The phone number to call is [protected] then go to lost and stolen. They will then transfer you. Good Luck! If you have not purchased one, I would not advise it. The fees are outrageous.

After being ripped off on line at prior years taxes. I called my walmart visa card to stop the payment. I was told they could do anything till the payment posted. I asked after the payment is posted they have there money, how do I get my money back. I was told that I file a letter and they would take care of it. After it posted I called back and was told its between me and merchant. There just a debt card company not like a real credit card company. I say not like a real debt card company either If I call my bank and tell them I've been ripped off don't pay that bill they won't. WALMART CARD HOLDER BEWARE If there is anyone at walmart that can explain this to me my e-mail is baddog4cats@hotmail.com. I tryed getting an answer over the phone at your customer service hotline. But after a few calls I could not find anyone there that spoke english well enough to talk too. What is that they speake there spanindnaenglish?

I like you, mbbc. Finally someone on here that knows something about Walmart MoneyCards.
MoneyCards are long-term accounts, not gifts. You can't even activate one if you are underage.
Want a giftcard? Buy Walmart in-store credit. Want a gift card you can use elsewhere? Buy a Walmart Visa GIFTcard.

Your complaining because your children bought you the wrong thing, and you couldn't figure out how to take care of the issue.

you must not know how to read or follow directions. The wal-mart debit card has helped alot of people out that dont wont a credit card. The appilication process is quite simple and it works just like a credit card that you put money on. And those outrageous fees of $3.00 's to load money on to your card must have really hit you hard. They have a maintance fee every month of $2.95 just like a credit card only those fees are MUCH HIGHER! But the problem is its a debit card and not a credit card so it takes your money right then instead of at the end of the money when you make your credit card payments You could have went to a atm and got the rest of your money off the card. You just want ot fuss about something.

I agree with the complaint on this. My sister does not have good enough credit to get an account at a bank. She needs to pay her bills online. Therefore, she bought a walmart money card. Someone got her number and used her card to buy something on Craig's list for $350.00. Unfortunately, she is a single parent and only gets paid once a month. Imagine how many groceries her children will do without this month. Walmart money card did not care. She caught the transaction the same day that someone did it and they still would not reverse the charges. What kind of company does business this way? I say to all DO NOT USE WALMART MONEY CARD! They are a rip off.

Please, don't take offense - I am just curious. Why would you even use a wal-mart money card? It is ten times safer (not to mention cheaper) to use a real bank account with a real debit card backed up safely by legit Visa or Mastercard logos. Or better yet, an actual credit card, which is even safer to use than debit - because if someone gets that card number and starts spending, it's not coming out of your hard earned money, and it can be turned over as fraud much easier. Don't fall for wal-mart finance products, get a real bank account with a large or local banking firm (not bank of america) and feel much safer about your money.