The complaint has been investigated and
resolved to the customer's satisfactionResolved Walmart — dissatisfied customer
resolved to the customer's satisfaction
First of all, I am in a wheel chair, my wife has to use the little electric scooters most all the time. Going in any of these stores is nothing more than a joke to begin with. All the supposed handy cap parking, yeah, right! I would swear to this. I have never seen more than maybe 1 out of 50 people that were some what handy capped, the rest, nothing but lazy.
That starts the day off good. So while in the store today, 8/15/07 Trying to get help was impossible, no sales people any where and this is a Saturday at around 6pm. You would have thought for sure they would have had help today.
Then on top of that, I could not reach most of the items I needed, so I had to wind up going with out, because of the pain I did not feel up to going back and forth to take that change some one just may be there. Not worth it for me.
Now for the main complaint for today. Ever since they turned this store into a so called super store, with some 30 registers, plus or minus, the store has seldom ever opened more than 10 that I have ever seen. And believe me, we spend a lot of time in that store, not to mention way to much money.
However, when we started to go through the check out there were a total of 3 register's opened and at least 8 people in each lane and adding more by the minute. So needless to say it took some time just to get through the lane to pay for all that stuff. They opened ONE lane during the whole time we were there. Big deal, when it takes them forever as it was.
And to make matters worse. My wife, as I said was using one of those electric carts and we were headed out to our van, (as we have done for the past umpteen years now), but this new guy stops us and says you cannot take that out the door. So we explained, or tried to that is, but he would have no part of it. So he made my wife take all those items out and some of them were awful heavy, (dog food, plus other such items as well). I cannot do anything to help so she has to do all that herself as it is. Our son is 3 and not much on the heavy lifting as of yet. So needless to say, I was not happy with walmart's check out, the personal were extremely rude today as well, then the guy at the door was the worst of all. I mean down right hateful. I am just sorry now that I did not get his name. I wish I would have gotten more than one name had I known they would be this bad today.
I am now to the point, after spending as much money as we do in that store, to just say heck with them and go back to Kmart, which I swore I would not do many years ago for similar reasons. So what is a person to do, we spend an average of at least 400.00 a month in that store, which is nothing to such a big company as Walmart. But to get treated like that, well there is just no reason for it. Especially when a store such as walmart advertises all this great customer services you will get when you walk into there store's. Sure, if you are from some country that does not speak english maybe, then it would not matter anyhow.
So needless to say, neither my wife or myself is very happy with this so called Super Walmart Store here in Flint, Michigan on Corunna Road.
One very dissatisfied customer now, providing I decide to stay a customer with them that is.
Thank you for nothing Walmart.
PS. Sorry I made this so long, but I wanted to get the whole story in here right. I do not want to make a mistake on what happened, so hang in there with me. Thank you.
More Walmart Complaints & Reviews
- Walmart / Money Card - money card from nightmare.
- Walmart / 1000 Dollar Gift Card - gift card
- Walmart - Site to store misleading on actual delivery time
- Walmart Extended Warranty Center - failure to fulfill obligation of agreement
- Walmart - ethics policy violation. employee assault, harassment, personal injury during the assault, wrongful termination and civil rights violations
- Walmart - falsely arrest
- Walmart - be careful with your spouse at walmart!
- Walmart Auto Dept - tire fell off
- Walmart - stock
- Walmart.com - worst website ever!