The Brickcustomer service

After being bounced around making phone calls about 5 times, someone at The Brick customer care told me to call The Brick Beacon Hill store so I did. The girl I spoke to was rude, hard to understand and kept lying to me saying she would put me through to a manager and wouldn't, then she refused to put me through to a manager and passed me off to a man who was yelling, aggressive and very abusive. We will never shop at the Brick ever again. Their customer service has gone downhill and they do not care about their clients Buyers Beware.

Jul 25, 2018

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