Amart Furniture Homeowners And Renters Reviews 2025

Latest Reviews and Complaints

KrisS02 of Melbourne, AU

Apr 08, 2025 3:54 am EDT

Verified customer

New review

Featured review

Not trust worthy and they dont keep up their commitment on their satisfaction guarantee

Spoke to Amart Hoppers Crossing, they are a nightmare rather than being helpful. Lady, I spoke today over the phone, was not helpful in any way, rude, and had no empathy at all. She is not letting me explain or suggest alternative options, saying it's open and not a change of mind so they cannot exchange for the recliners with additional cost that I am...

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Teresa Taylor of Sydney, AU

Sep 15, 2023 9:01 pm EDT

Amart Furniture Awaiting Refund on 3 seater lounge damaged

On 13 September 2023 A-Mart picked up damaged 3 seater lounge (Chelsey ) that was delivered 4 September 2023.

I have been getting the round around from the store and on line chat with different process on my refund.

It should not take this long for a refund and the fact I also did not get a receipt from the driver that it was picked up is not professional. I made sure I took photos on the day as proof with there sms messages as my back up.

I have tried to call the store before writing the complaint as to no answer this morning.( 16 Sep 2023)

I appreciate a refund was a solution, but I even had to wait for that and chase A-Mart head office up as did not hear from them when put in a customer care the following day 5 September 2023.

Desired outcome: I'd appreciate a response and refundAll I want is my refund of $746.73 back into my card a.s.a.p without any fuss.

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I finally got my refund in the bank today Wednesday 20th September after much struggle back and fourth and phone calls

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How responsive is Amart Furniture's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Amart Furniture’s rated by furniture buyers?

Amart Furniture’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of furniture buyers are dissatisfied with their purchases.

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Amart Furniture reviews first appeared on Complaints Board on Sep 15, 2023. The latest review Not trust worthy and they dont keep up their commitment on their satisfaction guarantee was posted on Apr 8, 2025. Amart Furniture has an average consumer rating of 1 stars from 2 reviews. Amart Furniture has resolved 0 complaints.