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Lowes / very poor customer service!

1 United States Review updated:

I have noticed in the last few months that the Lowes in Bullhead City,AZ now has all former Home Depot employees. I used to enjoy shopping at that Lowes. It was great until I kept running into the old employees from Home Depot, from down the street. I quit shopping Home Depot because of there bad customer service and now those employees work at Lowes? I thought Lowes is supposed to be better than Home Depot, why hire there employees that give bad customer service? I might as well go back to shopping at Home Depot!!! Anyone else feel the same way?

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  • Co
      30th of Jul, 2007
    0 Votes

    Around here it's exactly the opposite. Lowes has horrible customer service. The employees will walk past you like you don't even exist. Home Depot employees go out of their way to see if they can help. There are three Home Depots and three Lowes within 45 minutes of me and it's exactly the same at each store.

  • Ch
      19th of Sep, 2007
    0 Votes

    Yes, I would go back to Home Depot. There's a good chance all those helpful people that used to work at Lowe's are now at HD!

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