Menu
CB Drug Store CVS 10160 East Bell Road, Scottsdale, AZ, 85260, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

10160 East Bell Road, Scottsdale, AZ, 85260, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
S
12:46 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

CVS - service

My RX provider Caremark requires us to use CVS to fill prescriptions. My doctors office is located just a couple of miles from this store. Two times I have gone to the doctors office and needed by prescription filled asap to begin getting better. I go to the drop off counter and the senior pharmacy tech never smiles, takes the prescription and then automatically says when do you want to come back to pick it up. When I say I need to wait for it then its an automatic reply "It will be at least 30 mins." The first time I waited it only took 15 mins, but last week when I went I finally figured out after 15 mins by prescription was probably sitting back in the bin finished, but this tech never checked until after 30 mins and then called my name. I should have inquired sooner because my time is valuable. They should train their techs that if someone is waiting to capture their name and check for their orders more timely but more importantly, do not just ask people when they want to pick up the prescription - that feels like a blow off.

Read full review of CVS and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
R
R
rowsdowah
Stupidtown, US
May 28, 2010 9:27 pm EDT

Are you dying? Because most times when I told to fill it asap it's for Vicodin and Xanax.. maybe once has a RX been an emergency for blood pressure medicine

S
S
Sparda29
Franklin Square, US
Apr 28, 2010 5:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Your time is not more valuable. You might not see other customers there, but there are usually like 7-10 people ahead of you in the pharmacy queue when you bring your prescription in, on top of that there are other tasks that have got to be done at the pharmacy other than filling prescriptions.

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.