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1.3 1114 Reviews

Olive Garden Complaints Summary

79 Resolved
1024 Unresolved
Our verdict: If considering services from Olive Garden with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Olive Garden reviews & complaints 1114

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Newest Olive Garden reviews & complaints

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6:11 pm EST
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Olive Garden - Service

First we was waitting for the table 45 minutes was ok because was lunch time, after that we went to the table, the waitres ask the order, when the order was ready, he bring my soup, but he forgat my husband;s soup, the I told him what soup we ordered because he forgat, whenhe briing the soup after 15 minutes from the salad, he spilled the hot soup on my...

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8:52 pm EST
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Olive Garden Still thinking how nasty the food looked and tasted last sunday

I been going to the olive garden since I was 21 years old. The olive garden has always been my favorite restaurant and now I am 55. I know exactly what the food should look like …. And taste like ….. Why the manager didn’t I have no clue….. Went last sunday and the weekend before that also…. Now this is why i’m complaining …the food sunday was awful. It was thick. It wasn’t even hot. It looked as though the cook took a piece of cheese and laid it on top of the lasagna. An a piece of cheese over the chicken parmesan. The alfredo noodles were dry and brown and there wasn’t even enough sauce on the noodles. It was awful I took my fork and stuck it in the middle of the lasagna and held it up in the air…. It was terrible experience not acceptable @ all…. Very very disappointed in that meal and the manager. Re-cooked my food and it still looked the same. Simply amazing…. I didn’t feel like arguing ….. For I just left church an we had an awesome service an I didn’t want to lose the religion that I just encountered …. But i’ll tell you my meal is still in the refrigerator to this day and the week before last when I went, my food was gone the next day, so it still disturbs me …when I have thought of eating my leftovers this week…. Just couldn’t cause it turned my stomach every time…. Remind you I didn’t get to eat much for time had been wasted by re ordering an had to leave for we had another engagement so you see I have to let you all …know for that looks bad on you all an it looks bad for me to for….. I have only ordered the tour of italy for all these years I never have …. Changed …. An with the [censored]ioll soup …. For this restaurant to be so classy an elegant I couldn’t let this bad experience go sorry but not sorry the olive garden cooks an management on duty should had never served that mess to anyone! So disgusting…. I had to ask for extra alfredo sauce to try to make the meal come together but it didn’t work. It was gross. An the black….

African-american woman/ manager that was on duty …. Didn’t even give me a discount for I paid for that mess…. To pay and sit there for her to re order my food an my niece had already finished her meal while i’m still waiting …. There were more complaints that sunday from other dine in guests I was the only brave one to report this for I believe this needs to be addressed … next time I want let this go unaddressed I will speak with out worrying about losing my religion

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6:48 pm EST

Olive Garden Service

I visited Olive Garden in Danville, Virginia four times in the last two months. The dates are 11/6,12/8,12/15, and 12/29/2023. I was told today when I called that this location still offers complimentary wine. I was not offered wine on any of the visits. I went 12/29 and I left before I ordered because the waitress couldn't wait for me and my guest to place our order, because she was too busy trying to take the order of people who can in after us. The manager offered me a complimentary tea and told me he would speak with her. He should have me told me to stay and seated me somewhere else for another waitress to take my order. He didn't. I called today to ask about the wine, and the person who answered the phone put me on hold so long, I called back. When I asked her name, she kept saying she couldn't hear me. Her name is Gazella. Do you treat all of your customers this way.

Desired outcome: You tell me. Do you treat all of your customers this way??

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Is Olive Garden legit?

Our verdict: Complaints Board's thorough examination reveals Olive Garden as a legitimate entity with notable strengths. Despite a 7% resolution rate on customer complaints, which invites a closer look, Olive Garden stands out for its commitment to quality and security. Clients considering Olive Garden should delve into its customer service record to gauge compatibility with their expectations.

Olive Garden earns 91% level of Trustworthiness

Perfect Trust Endorsement: Olive Garden achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Olive Garden. The company provides a physical address, 8 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Olive Garden has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Olive Garden's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Olivegarden.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Olive Garden and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Olive Garden has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 1103 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the olivegarden.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to Olive Garden. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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6:39 pm EST
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Olive Garden Food poisoning

I went to dine at the Olive garden in Fort Myers Florida on Tamiami Trail ( 41 ) on December 6th 2023 about 9 pm and ordered the Chicken with broccoli then left and after about 2 hours began vomiting the entire meal for a day and a half I was in pain from head to toe and as a senior DO NOT appreciate getting bacteria poisoning from improperly cooked food or poor sanitary procedures followed.

I DO NOT INTEND TO EAT AT THIS OLIVE GARDEN AGAIN AND WILL TELL MY STORY TO ALL MY SOCIAL MEDIA FRIENDS!

Claimed loss: Loss of work and pain and suffering.

Desired outcome: Without hiring an attorney some remuneration for my pain and suffering is due me.

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R. Car.
, US
Dec 20, 2023 8:17 pm EST

Unless you went to a doctor and they did testing and proved you had food poisoning from the OG food, you are #$#$ outta luck. There are a lot of viruses and bugs going around right now; could very well have been a bug.

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mark henderson
Lafayette, US
Dec 09, 2023 8:07 pm EST

Lol First I read it wrong. I read it s I will be telling my story to all of my MAFIA friends.

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Zachary 2001 nnnr
, CA
Dec 09, 2023 8:25 pm EST

Well, they will probably solve this issue without an attorney. I am saying this despite being an attorney. Probably will cost more though.

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6:45 pm EST
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Olive Garden The professional attire olive garden use to have.

I remember when going to Olive Garden meant something special and had a Very Professional look from the Hosts to the Servers to the Bus People. On November 19th I took my wife to our local Olive Garden for a Special Celebration dinner. As I sat waiting for our table the 2nd time I noticed the Appearance of your hosts, when your see the picture of the Professional look they had I actually had second thoughts of staying. If I had employees looking this destitute and Extremely UNPROFFESIONAL, they would not represent my company. Not to mention all 3 were very confused and disorganized thus telling me why we had to wait another 20 minutes on top of the 20 we had been waiting already. Thats another story for you... I basically wanted you to see your professional looking Hosts at 4:18 p.m.

Desired outcome: I'm not looking for anything I as a Manager would like to know about my employees if they are not representing my company in a professional manner and Appearance.[protected]@siouxcityford.com

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9:17 am EST

Olive Garden Restaurant in Covington, LA

My husband and I came in on November 11 for Veterans Day. Instead of being welcomed and asked if we were veterans, we were immediately asked if we parked in To Go Parking and told they wanted those parking spots left open for patrons picking up their orders. I informed this rude person that my husband was a 100 percent disabled veteran and there were no other parking spots close to the building. I'm sure she would have asked us to move our car, but someone next to her interceded and said it was okay. We were put on the wait list and sat down. We then heard someone asking about getting a voucher for the Veteran meal and I told my husband I would rather do that than stay there at that time.

The next day I called and asked for the manager. It turned out that the manager who came to the phone was the person who stopped the rude person for further chastising us the day before. She was not at all apologetic when I expressed my feeling that the person who spoke to us first was rude. She informed me that the person was trained to chastise people who parked in To Go parking intending to eat in. I was told that they had cameras and could tell who parked there. It's too bad they don't have cameras watching the people who park in handicapped spots with neither handicapped license plates nor placards, which is actually illegal. The last time I checked, parking in To Go parking if you are not there to pick up an order was not against the law. Anyway, I told this manager that the person was rude and when she was told we parked where we did because there were no handicapped or even close spots, she should have simply shut her mouth. The manager told me that was rude and the other person was not. She continued to defend her the fact that the employes were trained to accost people who park in To Go parking and walk in to eat.

It seems to me that she is more concerned with making sure the employees don't have to walk very far to deliver food to cars than with disabled customers having a close place to park. I told her she could have converted some of those parking spots to disabled veteran spots for the day. It would have taken a couple of minutes with a computer and printer and a little bit of tape. She told me she was sorry I felt they had not done enough for the veteran customers, after all, we were getting a free meal. There were free meals all over town. Two more restaurants in the same parking lot were giving free meal. We wanted Olive Garden, and frankly the soup and salad were the draw, because meal choices were not the ones we normally get there.

The whole experience left a bad taste in our mouths, and no, a free meal does not even come close to the respect someone who did three tours of Vietnam and now has several diseases and medical conditions related to these tours deserves. Nor does it show the respect I deserve after being in a field hospital helping doctors put soldiers back together, or worse, sending them home in body bags. We were simply there to have a meal, like we have done there before. It happened to be free. Also, could someone please tell this manager that telling me she was sorry if I feel that something was done wrong was simply a waste of breath. Basically, she is saying she feels they did nothing wrong and the fact that I do is not important. I doubt that I will ever return to this restaurant. She also kept telling me she was very busy did not have time to discuss a situation that she felt was not important. Maybe, instead of training her employees, this manager should be given some more training in taking responsibility and showing respect to customers.

There are plenty of other restaurants here, including the one we went to when we left. That meal was also free, the hostess very graciously asked if we were Veterans, thanked us for our service, and immediately showed us to our table. The waitress was very welcoming, the food was great, and the service was excellent.

We are not a couple of grifters looking for a handout. We tipped our waitress very generously. We also tipped the busser, who was working himself to death. We will return to that restaurant.

Desired outcome: I would appreciate a response from someone other than this manager. Perhaps someone who understands customer service.

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10:20 pm EDT
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Olive Garden - Food

Tonight my husband and I choose a late lunch at the local Olive Gardden. We missed the lunch specials by 30 mins but decided to have a light lunch before dinner. We were seated and finally greeted by server. Ordered only soup and salad and bread sticks. Salad came warm, limp and dripping in dressing. Bread sticks were dried and half of a whole bread stick...

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4:39 pm EDT
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Olive Garden Add on to $6.00 special

I just picked up an order from O. G. on Harbison Blvd. in Columbia, S. C.

I called ahead and ordered what I often do from O.G. which was the seafood alfredo meal. I wanted to add on the $6.00 portion special and was told by the rep. there that I could do that but I would have to pay $ 4. 99 for the shrimp and another $.4.99 for the scallops. I questioned that - said I had been told at another O. G. that I would pay $6.00 for the add on - that the portion size added to the $6.00 item would be the same portion amount as what I was getting with my first item - that was seafood alfredo but no salad or breadsticks would come with the add on special. That the way to figure the cost would be to charge the difference between the cost of the seafood alfredo and what the plain f. alfredo dinner would be which I think is around $5.00. That meant I would get the add on for $11 and would get no bread sticks or salad with the add on. He told me that no - I would have to pay what he quoted me - $ 6.00 + $4.99 for the shrimp + another $4.99 for the scallops or it would cost me pennies short of $16.00. I said to forget the extra order - it made no sense to me. Can you explain if the person taking my phone order was correct.

Desired outcome: I wanted to get the add on for $ 11.00 and not $16.00 as quoted by the O. G. employee who took the phone orders.

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T.L. Sallie
, US
Aug 29, 2023 10:38 am EDT
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Olive Garden employee here. I know you probably don't want to hear this, but the server was actually correct. $6.00 take homes are prepared each day and then refrigerated until purchase. To add shrimp on the side would be $4.99, the same price it would be to add shrimp to any other dish. Then, the scallops would be another $4.99, also the same price as if it was added as a side for another dish.

The $6.00 take homes are cold like tv dinners, but the add-ons (shrimp and scallops) will not be "added" to the take home, they will be freshly prepared and cooked and then placed in separate container.

Note: the take homes do not come with any sides or breadsticks, and they are smaller than the dinner size entrees.

I hope this information helps.

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1:53 pm EDT
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Olive Garden Service - Manager of Olive Garden in Melrose Park, IL

On Sunday, July 23, 2023, at 3:00 pm a group of us was celebrating a death anniversary of our loved one. Long story short, I ordered the seafood alfredo (with scallops and shrimps) I also wanted chicken added. When the food came to the table there was no scallops. I ask the waiter was scallops included in the seafood alfredo, he said yes. He went back and told the kitchen to add scallops. Then here come the rudest manager I ever encountered in my life MCKENNA! She asked to see my food, which I showed her and one of the other guests had the shrimp alfredo and she asked her to see her food then asked her to move her shrimps over implying that we were lying about having no scallops in my dish. She offered to take my food back and bring me the corrected order. I said just bring the scallops because at this point, I was feeling some kind of way and I didn't want her handling my food. We ate and had a good time. I ask the waitress which was excellent if she can have McKenna come back over because I didn't feel right. I explained to McKenna that that was bad customer service and to her actions earlier. I didn't want free food or anything I just wanted to let her know about her actions and you're asking people to move food over and you examining plates like we are lying about it. Me and my family have good money and we don't need anything for free. I did ask her for an apology or to just listen and she listened and replied, have a good day and walked off in the rudest way anyone could. So, at this point I'm livid, we just paid our bill and left the restaurant. I will never visit another Olive Garden again, if this is what management looks like. She definitely needs some training. I would like a full refund of my money spent and an apology. Please respond because I can take this to the next level where media and everyone is involved.

Desired outcome: I would like a full refund of my money spent and an apology from McKenna. Please respond because I can take this to the next level where media and everyone is involved.

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T.L. Sallie
, US
Aug 29, 2023 10:54 am EDT
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Hello

Olive Garden employee here:

I am absolutely livid about the treatment you received from an Olive Garden manager! If she worked at the restaurant I work at, she very well may have been fired on the spot.

That is inappropriate behavior of a manager (or any other employee). Please know, however, that not all Olive Graden managers are as ignorant and rude as she was.

If you seriously do want a refund, you can contact Olive Garden Corporate. The contact information should be on their website.

I hope you get your money back because that's absolutely what you deserve.

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3:11 pm EDT

Olive Garden Burbank IL

I have now been emailing you guys and calling nonstop the last person I spoke with stated I would get my gift card emailed to me for all the stuff I delt with at the Burbank location. I am very upset on how this is being treated like my issue is not important at all I delt with horrible service and treated horrible and honestly emailing and calling you guys as many times as I have I feel like I'm not being taken care of. So, if someone can please email me back with my gift card finally or something I would like that. email [protected]@yahoo.com

Desired outcome: I would like my gift card finally emailed to me today i waited now months and honestly this is getting really out of hand.

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T.L. Sallie
, US
Aug 29, 2023 11:00 am EDT
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Olive Garden employee here:

I am so sorry that you are being treated that way! Have you tried contacting Olive Garden Corporate? That will likely get them to resolve your issue.

Their contact information should be on their website.

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1:39 pm EDT
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Olive Garden Overall restaurant appearance/food & service

Olive Garden 4400 E. Sunset Road, Henderson, NV Store 1478 6/28/23 TIME 13:12:08 Table 104 Check 37402 Server Jeorge R

This place is becoming a very sad joke. Twice we have been there and both times the dust around, and even worse dusty planters near the table, where the dust was thick enough to write your name in it.

In addition, we were seated near a table with small children. We asked to be moved due to the noise factor and were seated in a nearby section. After we were seated there within minutes a new family with noisy kids was seated right near us.

Our server was clearly overwhelmed with the 5 or six tables he was working. Our salad had very little dressing. He asked if we wanted additional breadsticks and we said no. Right before we left he brought them anyway. That costs you money.

The busser cleaning the table near us had plenty of room to keep the cart away from our table but that must not have been good enough. The cart was pushed within disgusting eyeshot of where we were eating.

Finally, tattooed staff, and I am shocked that I even have to mention this, need to cover those tats. I have a tattoo myself and worked on television, with the ink ALWAYS covered. McDonalds - visible tats OK - - same with B.K. Chick-fil-a and any other Fast Food Joint. Sit down restaurants - no way. I know it's hard to get good help, but visible ink makes you a candidate for Micky D's and not Olive Garden, Red Lobster, Mimi's or any other family sit down eatery.

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5:41 am EDT

Olive Garden New waiter & food on jun 28, 2023 @ frisco tx preston rd store

Three of us had lunch at Frisco Preston Rd on Jun 28 @ 1230pm. Apparently, Dylan is a new waiter & possibly, had more tables to service than he could handle. Mgr Walter came by & asked how everything was; my 2 gentlemen companions said "Fine". They were treating me to lunch.

The entire meal was a BIG FAILURE! I spoke with Mgr Walter. Explained the situation: We ordered Calamari appetizer, 2 Soup & Salad lunches, 1 Chicken Parm & 3 ice teas. Dylan forgot to put in Calamari order. I asked for another bowl of soup, which never arrived. Iceberg lettuce looked old. Asked for additional napkins; never arrived. Asked for 2 new ice teas with extra ice in both; received 2 Ice Teas w/very LITTLE ICE! Ordered 2 desserts & 2 coffees. Brought desserts, Strawberries on cheesecake & Cream cake were OLD. Had to REMIND Dylan about our COFFEE!

I asked Mgr Walter to COMP our meal. Apparently, Mgr went back to our table & again asked the 2 gentlemen, again, how everything was. They said fine, I'm sure. I was in the restrm. When I got back to the table, I told my friends that the MGR will comp our meals. My friend had already paid the tab, on the monitor on the table. Service was SO SLOW that we were there for 2 hrs.

When we left, my friends went out first. I stayed behind & asked the gal at ToGO desk if I could speak with Walter. She paged him, no response. Mgr Johnny said he could help me. I preferred to speak with Walter, if he was available and he knew the story with our waiter, Dylan.

Both Walter & Johnny said my companions were satisfied & could give me a gift card for MY SOUP & SALAD MEAL! I said no thanks, I want a $100 gift card & we'll give Olive Garden another chance. They said NO, trying to argue with me! I had to leave as it was 103 degrees outside & my party was waiting.

I've worked in Public Contact for 57 yrs. My gentlemen friends are a retired Dentist and a retired Army Major (I told Walter in my 1st conversation with him that we're trying to have a nice lunch, as "Major" has cancer, uses a walker & unfortunately looks pale, like a chemo patient).

It starts with management, as [censored] rolls down hill. Incorporate some Dale Carnegie "How to Win Friends & Influence People" written in 1936 and still a best seller!

Desired outcome: There is NOTHING that can UNDO the rudeness, being ignored & humiliated,

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1:52 pm EDT

Olive Garden A health inspection, so that they can be forced to ensure the safety of their food. I do not see it happening by their management alone.

They do not follow food safety procedures. Food is left in danger temp — zones for much longer than they are supposed to, allowing bacteria to form. There is mold on the cooking devices used for their soups. There is mold in the walk-in storages. It is not clean and they are serving you food from those... do not eat at the olive garden on 40 McIntyre Square, in Pittsburgh, PA. There is mold in the kitchen, and they are serving you food from those moldy places, they do not clean the kitchen and are serving food on dirty dishes. The prep cooks do not even wash the food before using it. You are eating moldy food with dirt and bugs here. If they drop something on the floor, they just pick it up and use it. It is so gross. And, they allow their male workers to sexually harass female workers, and when you bring it to a manager's attention you are told that it is a part of the job. They also actively discriminate against you based on your sex. Do not support this olive garden until they fix these issues.

Desired outcome: They need to be disciplined for not keeping their food clean.

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7:16 am EDT
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Olive Garden Olive Garden Review: Delicious Food and Cozy Atmosphere, But Does "Family" Slogan Apply to Takeout Orders?

The food at Olive Garden is always very good and I rarely have any issues. However, there is one small problem that I have noticed. Olive Garden's TV commercials state that "When you're here, you're family." But when my family and I dine in, the waiters and waitresses tap dance breadsticks to us non-stop and we don't even have to ask for any. It really makes us feel like we are part of the family.

But when we order five meals for takeout, we only get five breadsticks. It's like we are strangers when we take out. And if we ask for some extra breadsticks with our order for takeout, we get charged extra. It's a bit confusing and contradictory to their slogan.

Despite this small issue, I still enjoy dining at Olive Garden. The atmosphere is cozy and welcoming, and the food is always delicious. I especially love their unlimited soup, salad, and breadsticks deal. It's a great value for the price.

One of my favorite dishes is the Chicken Alfredo. The creamy sauce is so flavorful and the chicken is always cooked to perfection. I also love their lasagna and breadsticks. They are always fresh and hot.

Overall, I would recommend Olive Garden to anyone who loves Italian food. Just be aware that the "family" slogan may not apply to takeout orders. But if you dine in, you will definitely feel like part of the family.

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no name anon
, US

lazy workers is what that is

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5:33 am EDT
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Olive Garden Second Chance Success: A Delicious and Cozy Experience at Olive Garden

But, I decided to give Olive Garden another chance and I'm glad I did. The service was much better this time around. Our server was friendly and attentive, making sure we had everything we needed. The food was also delicious. I ordered the chicken alfredo and it was creamy and flavorful. The breadsticks were also a hit at our table.

One thing that stood out to me was the atmosphere. The restaurant was dimly lit and had a cozy feel to it. It was a nice change from the bright and loud restaurants I've been to in the past.

Overall, I had a great experience at Olive Garden and I would definitely go back. It's important to give restaurants a second chance because you never know when they might surprise you. So, if you've had a bad experience in the past, don't be afraid to try again.

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no name anon
, US

They do not clean anything well, not even the food before they cook with it...

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3:34 am EDT
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Olive Garden Surprisingly Delicious Mushroom Pasta at Olive Garden - A Four Star Review

I gotta say, I ain't a big fan of them big ol' corporations and chains. But I gotta give credit where credit's due - Olive Garden surprised me in a good way not once, but twice in the last few months.

Now, I heard some folks sayin' that all their food is frozen and whatnot. But I don't really care about that - their mushroom pasta was downright delicious.

Maybe it's just that one location that's got it goin' on. I reckon I'll have to try out another one when I'm on the road.

But for now, I'm givin' 'em four stars. I gotta say though, it was a bit chilly in there and some of the other folks dinin' weren't exactly easy on the eyes. But hey, I can overlook that for some good grub.

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Olive Garden Amazing Service and Delicious Food: Celebrating Our Anniversary at Olive Garden

Olive Garden is a great place to celebrate special occasions. My husband and I went there for our 51st anniversary and we were blown away by the amazing service and delicious food. The staff at Olive Garden are true professionals and they know how to take care of their customers.

Our server, Makyha H, was so polite and courteous. She made sure that all of our requests were taken care of and her timing was perfect. We started off with a delicious salad, appetizers, and cocktails. Everything was so well prepared and tasted amazing. We then moved on to our entrees, which were perfectly prepared by the chef.

To top off our amazing meal, the General Manager, Dianna Armenta, treated us to a tasty Black Tie Mousse Cake for dessert. It was the perfect way to honor our anniversary and we were so grateful for the kind gesture.

Overall, we would highly recommend Olive Garden to anyone who is looking for a relaxing and enjoyable dining experience. The food is amazing, the service is outstanding, and the atmosphere is perfect for any occasion. Thank you Olive Garden for making our anniversary so special!

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Olive Garden Unlimited Soup and Salad: My Go-To at Olive Garden

Olive Garden used to be a cute little spot for a date night, but now it's more of a lunch depot for me. We used to go there for dinner all the time when they had the Tuscan T-bone steak, but since they changed their menu, the only thing that stayed the same was the soup and salad.

I usually get the chicken gnocchi, which is a creamy-based soup that's similar to clam chowder. I'll eat two to three bowls while enjoying breadsticks and salad on the side. The soup is unlimited, so I'll take one or two bowls home as well. It's really comforting, especially when you want a meal with the same taste and flavor every time.

I've combined my soup with dessert before, but I've also gone to Olive Garden just for the dessert alone. The tiramisu, Italian donuts, and cappuccino are all delicious.

Depending on where I'm going, my menu selections won't change once I find something that I like. While the staff is nice, the ambiance overall isn't the same. But that doesn't stop me from going back for the soup and salad. It's just too good to pass up!

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They do not clean their food before they cook it and then serve it to you...

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Olive Garden Olive Garden Review: Jazz the Server Made Our Night!

Hey, so I went to Olive Garden with my girl a few weeks ago and it was pretty dope. Our server was named Jasmine, but she let us call her Jazz. She was super cool and made sure we had everything we needed. Jazz even recommended this bomb ravioli dish that we both ended up getting. The food came out on time and it was hella good.

Jazz was funny too, she had us laughing the whole time. I didn't wanna be a bother and ask her to box up my leftover breadstick, but she did it without even trippin'.

I know some people be hatin' on chain restaurants, but I gotta say, Olive Garden is legit. I've worked in a bunch of restaurants and eaten at even more, but our night at Olive Garden was up there with the best of them. Jazz and the rest of the crew were on point. We'll definitely be back soon.

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Olive Garden Disappointing Service at Olive Garden for Daughter's Birthday Celebration

Me and my crew of 10 went to Olive Garden on October 14th to celebrate my daughter's birthday. We were greeted by two servers, but it felt like only one was doing the work. One of them took our orders while the other one brought the food to our table. The whole experience started off on the wrong foot with the seating arrangements.

We knew that we would have to wait for a table since we were a large group, but they didn't tell us that half of the party had to arrive before they would seat us. We only found out about this after they seated a party of 7, 20 minutes after we arrived. The waitresses took our drink order, but they got it wrong. They also wrote down my food order incorrectly, but instead of fixing it, they showed me what they wrote down. I didn't want to make a fuss, so I left it alone.

After they served our food, I wanted a second bowl of unlimited pasta, but my drink never got refilled, and they never came back to our table. We had to ask other servers for to-go boxes, and then we had to ask other servers to split our bill correctly. It was a very disappointing experience. I have had questionable service before, but I have never felt like an annoyance or a nuisance at the restaurant that my daughter insists on going to at least once a month.

I will seriously reconsider going to Olive Garden anytime in the near future. I get better service from our fast food places. It's a shame because I used to enjoy going there, but the service has gone downhill. I hope they can improve their service because I know a lot of people who used to love going there.

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Olive Garden Customer Reviews Overview

Olive Garden is a popular Italian-American restaurant chain that has received a lot of positive reviews from customers. Many customers praise the restaurant for its delicious food, friendly service, and cozy atmosphere. The restaurant is known for its unlimited breadsticks and salad, which customers love.

Customers also appreciate the variety of menu options available at Olive Garden, including pasta dishes, seafood, and steak. The restaurant also offers a range of vegetarian and gluten-free options, making it a great choice for those with dietary restrictions.

In addition to the food, customers also rave about the restaurant's affordable prices and generous portions. Many customers feel that they get a lot of value for their money at Olive Garden.

Overall, Olive Garden is a highly recommended restaurant for those looking for delicious Italian-American cuisine in a cozy and welcoming atmosphere. With its friendly service, affordable prices, and delicious food, it's no wonder that Olive Garden has become a favorite among many customers.

Olive Garden In-depth Review

Overall Rating: Olive Garden is a fantastic restaurant that consistently delivers a delightful dining experience. From the moment you step through the doors, you are greeted with warm hospitality and a cozy atmosphere.

Ambiance and Atmosphere: The ambiance at Olive Garden is inviting and comfortable. The dim lighting, soft music, and tasteful decor create a relaxing environment that is perfect for a romantic dinner or a gathering with friends and family.

Menu Variety and Quality: Olive Garden offers a wide range of delicious Italian dishes that cater to all taste buds. From classic pasta dishes to mouthwatering seafood and succulent steaks, there is something for everyone. The quality of the ingredients is exceptional, and each dish is prepared with care and attention to detail.

Service Efficiency and Friendliness: The staff at Olive Garden is known for their efficiency and friendliness. They are attentive, knowledgeable, and always ready to assist with any requests or questions. The service is prompt, and you can expect your meal to be served with a smile.

Pricing and Value for Money: Olive Garden offers great value for money. The portion sizes are generous, and the prices are reasonable considering the quality of the food and the overall dining experience. You can enjoy a satisfying meal without breaking the bank.

Dietary Accommodations: Olive Garden is committed to accommodating dietary restrictions and preferences. They offer a variety of vegetarian and gluten-free options, ensuring that everyone can enjoy a delicious meal at their restaurant.

Reservation Process: Making a reservation at Olive Garden is a breeze. You can easily book a table online through their website or by calling their friendly staff. Reservations are recommended, especially during peak hours, to ensure you have a table waiting for you.

Cleanliness and Hygiene: Olive Garden maintains high standards of cleanliness and hygiene. The restaurant is always spotless, and the staff takes great care in ensuring that all areas are clean and sanitized. You can dine with confidence, knowing that your health and safety are a top priority.

Location and Accessibility: Olive Garden is conveniently located in various cities, making it easily accessible for diners. The restaurants are typically situated in central areas, close to public transportation and parking facilities.

Customer Feedback and Reviews: Olive Garden values customer feedback and reviews. They actively listen to their customers' opinions and strive to continuously improve their services. You can find reviews from satisfied customers on their website or popular review platforms.

Special Offers and Promotions: Olive Garden frequently offers special promotions and discounts, allowing customers to enjoy their delicious meals at even more affordable prices. Keep an eye out for their latest offers on their website or social media channels.

Online Ordering and Delivery Options: Olive Garden provides convenient online ordering and delivery options. You can easily place your order through their website or mobile app and have your favorite dishes delivered right to your doorstep.

Loyalty Program: Olive Garden offers a loyalty program that rewards frequent diners with exclusive perks and discounts. By signing up for their program, you can earn points for every visit and enjoy special benefits.

Social Media Presence: Olive Garden has a strong social media presence, engaging with their customers through platforms like Facebook, Instagram, and Twitter. They share updates, promotions, and mouthwatering food photos, keeping their followers informed and entertained.

Sustainability and Ethical Practices: Olive Garden is committed to sustainability and ethical practices. They source their ingredients responsibly, support local farmers, and strive to minimize their environmental impact. They are dedicated to making a positive difference in the communities they serve.

Corporate Social Responsibility Initiatives: Olive Garden actively participates in corporate social responsibility initiatives. They support various charitable organizations and community projects, demonstrating their commitment to giving back and making a meaningful impact.

Staff Training and Professionalism: The staff at Olive Garden undergoes thorough training to ensure professionalism and exceptional service. They are knowledgeable about the menu, attentive to customer needs, and always maintain a high level of professionalism.

Business Hours and Availability: Olive Garden operates during convenient business hours, typically opening for lunch and dinner. They are open throughout the week, including weekends, ensuring that you can satisfy your cravings whenever you desire.

Parking Facilities: Olive Garden provides ample parking facilities for their customers. You can easily find parking near the restaurant, making it convenient for diners to access the establishment.

Additional Amenities or Services: In addition to their delicious food and excellent service, Olive Garden offers additional amenities such as private dining rooms for special occasions, catering services for events, and gift cards that make for perfect presents.

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Contact Olive Garden customer service

Phone numbers

1 877 500 9706 +1 (800) 248-4935 More phone numbers

Website

www.olivegarden.com

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