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Olive Garden Customer Service

865 Reviews

Darden Concepts, Inc.

Darden Restaurants, Inc., 1000 Darden Center Drive
United States - 32837

Customer Support Phone Numbers

+1 800 248 4935(Gift Cards - USA)
15 9
+1 888 888 3341(Gift Cards - Canada)
3 6
+1 844 645 6925(Customer Service)
51 18
+1 800 331 2729(Guest Relations)
20 16
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
Sat9:00 AM - 5:00 PM
Sun9:00 AM - 5:00 PM

Olive Garden Complaints & Reviews

Olive Garden / Extremely Rude Manager and Bad Policy

Wayne Cooper on Oct 21, 2018

My wife, son and I went to Olive Garden a few weeks ago. My son dropped one of his retainers out of his case, but he did not realize it. Once we got the realized what had happened. My wife called the manager to ask if anyone had found the retainer. The manager rudely told her that OUR...

Olive Garden / The food that was received made my mother and grandmother sick

Ms. Fangirl on Oct 20, 2018

Last night me and my family chose to eat at the local Olive Garden.The service was some of the best we have ever had there, yet when my mother first received her soup there was a hair in it. When they brought her out a replacement soup they claimed that it was supposed to be fresh and hot...

Olive Garden / food and not offered the daily special.

Jezadukes83 on Oct 19, 2018

I ordered takeout at the springfield oh location and was never offered the daily special I didnt know about it till the same person took another to go order and offered it to them gave them extra discount for waiting so long they even got their food before me. When I got my food she said...

Olive Garden / food products/service

Sheree Bone King on Oct 18, 2018

On October 18, 2018, my family visited the Olive Garden Store #1021 which was a bad experience. First, we had to wait about 20 minutes for bread sticks although we were told 3 minutes (as we watched others nearby receive fresh bread sticks). Next, we placed our orders and two children...

Olive Garden / food

Phyllis D. on Oct 16, 2018

My family and I visited the Greenville location on Sunday. The food was not good at all. There was no flavor at all, the shrimp were hard and there was little to no sauce on the noodles. I took the pasta home and had my mom add seasoning to make the meal bearable to eat. My son did not eat...

Olive Garden / service and management

Richard Bush on Oct 14, 2018

My wife and I just left the Olive Garden in Temple and may or may not ever revisit. Let me detail why: it took an excessively long time to get our soup. I finished my meal, which was not the best chicken, while waiting on my wife's order which was first incorrect. I spoke with the manager...

Olive Garden / food

Jaylah 01 on Oct 12, 2018

We went to get the pumpkin cheesecake but it was sorely disappointing when they came out with a chocolate pumpkin cheesecake and told us afterwards the one we wanted was no longer available. This new chocolate pumpkin cheesecake is absolutely awful and I will never order it again. The one...

Olive Garden / manager

vmirarchi on Oct 12, 2018

I went to the Olive Garden 1372 on 9280 E Roosevelt Blvd. last Friday 10/5/18. We had ordered create 3 appetizers and had to send back the stuffed mushrooms because they were bad with a fishy smell. Ok I get it, things happen. Our waitress who did a fabulous job said that the manger would...

Olive Garden / discrimination

Crystal Fairley on Oct 9, 2018

I walked into the Olive Garden where they were snickers and discriminatory comments made as I walked in they made me wait over 30 minutes for a meal and they serve everybody in less than five minutes there were some mention about something being done to my food and the reason why they were...

Olive Garden / take home service

Cheryl Rowland on Oct 9, 2018

My husband and I came in for dinner recently and had a nice time. My husband was suppose to take home an order of spaghetti and meatballs. When we got home, he was very disappointed to find out it was an order of cheese ravioli. We would of brought it back but we live over an hour away...

Olive Garden / to go order

Barbara K. Winslow on Oct 8, 2018

I went into restaurant and placed a to go order. While I waited for my order at the bar I ordered a drink. When I got my to go order I sat there another 5 minutes and then left. I was so hungry as I had not eaten all day so took a breadstick out of my to go bag on the way home and wa...

Olive Garden / poor “reheated” food?

7dee2 on Oct 7, 2018

I went to Olive Garden at West Springfield MA route 5 today. The last time before today that I visited was about three or four years ago and I was very disappointed. The bread was old with one side hard. The drink taste like they didn't put any alcohol in it and the food that I order...

Olive Garden / general manager

bevpcock on Oct 7, 2018

I find it very insulting that your general manager can walk around and speak to people in the restaurant. We are sitting there and she can walk by us like we were not even there. Asking how is every thing on and on. We had to wait on drinks several times. The bread we got was hard my...

Olive Garden Victorville CA / service

Rose perkins on Oct 6, 2018

Went for my friends 55 th birthday. There was 8 in our party. Went on October 5th 2018. I've never had such lousy service. Asked for another bowl of soup never brought it. Asked again, 40 mins went by. Never got it. Left hungry and had to stop and get something to eat. I give thi...

Olive Garden / supervisors

Kimey22 on Oct 4, 2018

Hi, my name is lakeisha Price and I've been working with Olive Garden for 3 years now and recently I have been on suspension for a week for a guy pulling my hair assaulting me. So this past Monday I was called up to the job for them to terminate me . I don't feel as of I should have been...

Olive Garden / poor service

Cheryl Herring on Oct 4, 2018

Last night we went to the Olive Garden at Southlake Mall in Jonesboro GA for my husband's birthday. It was the worst customer service we have ever experienced - we had a party of six (five adults and one child) - we sat for twenty to thirty minutes before the server ever came to take our...

Olive Garden / points scheme

Paul Robbins 2509 on Oct 3, 2018

Hi, we are visiting from the UK and because we love what Olive Garden do we visited the Williamsburg branch and there we signed up to the rewards scheme. However as we went from place to place we found that no one else was signed up to the points scheme, even tough they all had the little...

Olive Garden / service

Ulyan on Oct 3, 2018

Visited olive gardens on havana and parker in aurora co. 40 minutes after ordering, server came up to me and asked me what I wanted. WOW, 40 minutes after ordering, the order was not even taking. Ill rate the place zero stars, they are amazingly bad at customer service. What a place. The...

Olive Garden Woodbride Virginia / was hung up while placing an order 2 times

Wayne Peterkin on Oct 3, 2018

On my way home from my wife (Karen) attempted to place a order by telephone and was hung up on twice after waiting/being put on hold for 20 minutes both times. I then went in person to the OG at the Woodbridge location and when I attempted to speak with the take out person I was confronted...

Olive Garden / food

Jenn Barth on Oct 1, 2018

Went to Olive Garden last night my family and I ordered our food. My husband ordered his sirloin without the garlic her butter he received it with a huge amount of garlic seasoning on it. I tried his steak and believe me it was a ton of garlic. We also had a to go order when we brought it...