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Olive Garden
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Olive Garden
reviews & complaints

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1038 complaints
72 resolved 966 unresolved
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A
7:57 am
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Olive Garden - My service I received but didn't expect

I visited your restaurant 10110 77th Street Pleasant Prairie, WI April 12, 2022 check # 829552 7:00pm around that time. We waited over 15 minutes after being seated. I asked a waitress that was walking pass if we should use the handheld on the table to place our order cause no one has came yet. She (Deena) said I'll take your order, she was very helpful...

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2:38 pm
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Olive Garden - Bad service, food not up to par for olive garden

Yesterday we had Sunday 3/27 7:30 pm, my 2 adult daughters and I came in w myself, had the worst waitress ally. My 29 yr old daughter is a waitress, bartender at Texas roadhouse for 10 yrs, she always gives benefit. First I asked for just soup, she came down my throat, I needed to order salad if I wanted more than 1 bowl. I never have in the past. The no...

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Olive Garden - False menu for unspecting customers

Three of us went to the Olive Garden for lunch at 2:30 today Dec 22, 202 and were in sticker shock over the price. $95.00 for three lunch menu items. Everything was alacarte as an example one of us ordered rigatoni pasta and when it came there was two sausages and some shrimp included then when we finally got the bill it was $20.86 and when ordered never...

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B
11:33 pm
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Olive Garden - Staff, food and seating.

Today was our 46th anniversary which we advised the greet staff without any acknowledgement. Quite unexpectedly they chose to seat us by the bar (we don't drink). The restaurant was not full. We have been patronizing Olive Garden for over 20 years. Normally we go for our Anniversary dinner at Taste of Texas restaurant. Because of time constraints we decided...

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J
7:22 pm
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Olive Garden - Bad service

I am highly disappointed and dissatisfied with Olive Garden company and restaurant. This address is 4117 Chesapeake Square Blvd, Chesapeake, VA 23321. If I could rate this restaurant a 0 right now, I absolutely and completely would. I have a dairy allergy and informed the "Olive Garden team member several times over the phone. For pick up, I took a bite...

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S
4:03 pm
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Olive Garden - Johnny Littlefield manager

We are a family of 6 and have been going to this location for 10 years ordering 2 adults all you can eat soup and salad and 4 kids meals every time and this new Manager Johnny Littlefield is horrible person treating paying patrons with disrespect. He is making sure soup is being served without potatoes and very little salad because we got caught sharing...

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S
3:16 pm

Olive Garden - bad experience

we didnt receive the right order and the server didnt even know that until we asked where our sausage was and she said the kitchen didnt make them? Our soup was colder than usual, our zeppoli`s didnt come as my meal as requested. I got a side order of meatballs and was charged individually for each one and $3.49 for a teaspoon of meat sauce top. We supported OG all thru the pandemic and we are very dissapointed in this whole dining experience. we wont be back:-(((

Sandra Maffett

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J
12:07 pm
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Olive Garden - unethical behaviour

Is it your policy too I D CUSTOMERS in your restaurants? I am a 74 year old male. In Tulsa okla, my wife and i wanted to have a evening out. we decided to try the Olive Garden on 21 st in Tulsla okla. We were seated ;and then asked by waiter what was our drinking choice. My wife asked to get a alcohol
drink.. The waiter said oh i will need to I D YOU. What, why do u need my I D? Store policy he said. Nope I will not I D..So we left your restaurant.. We will never go back again too any Olive Gardens again. James Couch

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1:00 am
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Olive Garden - Service

8/15/2021 @ 915 pm I arrived with my spouse and son. The front staff had a disgruntled demeanor as we walked in. We were taken to our seats which were against the wall and with families on both sides and in close proximity, certainly with no table in between us. I kindly asked if we could sit at an empty table which was only a few feet away. And the host...

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5:16 am
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Olive Garden - Menu item

I love olive garden. But the only way I can go is if my wife can get the "giants stuffed shells". But now once again you guys have removed them from your menu. Please put them back. I will not be able to get her in the door until they are. And I need my chicken shrimp carbonara, it's like an addiction. So please put them back!! I'm getting hungry!!!

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R
10:42 am
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Olive Garden - Service and cleanliness

Yesterday July 16th my wife and I frequent the OliveGarden located at 3447 NW Federal Hwy S, Jensen Beach, FL 34957. We typically go to the bar for a glass of wine before being seated for dinner. Yesterday was unsettling from the time we sat down at the bar. Service was slow and when we were ready to order our wine, we asked the server to clean the bar, she...

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T
8:07 pm

Olive Garden - Waiting list

What is the point of a wait list? We signed up for one and 60 minutes later we arrive for our sons 5th bday supper 20 minutes early according to the lady at the front. The manager lets us know the wait will be another 1-2 hours. I asked if basically you sign up for a waitlist and it means you could get a table tomorrow? The manager said "yes, pretty much." WILL NEVER COME HERE. WILL NEVER RECOMMEND, LOCATION REGINA SASKATCHEWAN.

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8:17 pm
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Olive Garden - service

05/15/2021 Tyrone Henderson and Tangela Ealy
Hello, My first time contacting Olive Garden was online. I am... Hey Mr. So what are you saying! My complaint goes as follows... Had the WORST server ever. You could have warm tea... had to ask for ice after I waited for the drinks... no bread... but the people who came in 10 minutes later got their bread.. no bread was brought out with the salad which was served over my shoulder.. while he was serving another table behind us so sad to feel that way.. I may need to tip first to get better service... nevertheless I had to leave was just too insulting for a hard working GIVING person..: (

Please help

Desired outcome: Please Help

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B
10:45 pm

Olive Garden - Entry to restaurant

On 4/6/2021, my wife & I tried to have a meal at Olive Garden, South Burlington, Vermont. I do not have a cell phone but was expected to have a cell phone to gain entry. Finally another person came and said that the Hand Held buzzers are working so they gave me one & said the wait would be twenty minutes and my wife & I were expected to go wait for twenty minutes in the parking lot which was the distance where these devices worked. So we went outside & sat on the cold iron park benches to wait our twently minutes.
After about 10 minutes my wife left to go sit in the car since she was cold. About two minutes later since I too was cold I went back inside to wait since there were no other customers inside only wait staff standing around. I was told to wait outside due to CDC guidelines even though I explained that I had a CDC Vaccination card since I have had both Moderna Vaccinations & the two week wait time after the last vaccination. I was wearing a Mask & I was more than 6 feet from anyone. The wait staff would not let us wait inside & be warm we had to wait outside. This is a total non welcoming restaurent. You and your wife want to have a nice dinner & there is no waiting area that is heated and welcoming to a customer. Ugh ! Yes there is COVID & both my wife & I are in our 70's & 80's and sitting outside in the cold on a cold metal bench which is insulting to a customer. An empty lobby that is heated with only two wait staff would have worked at least until some other customer arrived. Or Olive Garden during these COVID times could have a tent put up outside the entry way an install two large propane heaters so waiting customers feel somewhat welcomed. No just the standard wait staff non-thinking answer to get out & wait in the cold parking lot. No Thanks... so because Olive Garden was not welcoming to us we left and were non welcoming to Olive Garden and ate elsewhere we were welcoming & warm..Most likely will not return to a non welcoming restaurent.

Desired outcome: Be welcoming to your customers and provide a heated waiting area & do not expect every customer to have or to use a cell phone.

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7:50 pm
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Olive Garden - Rigatoni creamy mushroom

Hi I ordered from Olive Garden in Myrtle Beach South Carolina today and ordered the creamy mushroom rigatoni. There was barely any sauce it was like I was eating just pasta I was lucky to even taste a couple bites that had the sauce on it. They also left out the soup from my order and mints. I know mints aren't really a big deal but I do enjoy them. I will...

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R
1:24 pm
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Olive Garden - Waitress

Our waitress provided poor service. She never refilled our drinks, never brought us more soup, and never checked up on us. We were asked once if we wanted more soup, we said yes. The soup was then cold and not fully cooked so we asked for a new one. Instead of bringing a new one she brought us our receipt, even though we were not done eating and had planned...

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5:49 pm
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Olive Garden - Poor food quality

We ate at the Olive Garden in D'Iberville, MS today around 1 and their appetizers were not cooked on one, mozzarella sticks and the other had been microwaved to the point of being like leather and could not be chewed, ravioli fried. Then I got my entrée of ziti pasta, and it too had been heated or microwaved to the point the top of the ziti and the one...

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C
4:15 pm
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Olive Garden - My food I ordered

I ordered shrimp and scallops alfredo the bread sticks were hard and my food tasted old the sauce was dry I like olive garden but I was disappointed today plus I live almost an hour from that location.

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P
3:40 pm
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Olive Garden - Food order

We always attend the olive garden in grapevine tx and have never had any complaints on our service or food order. We were in for lunch and while our waiter jose was excellent kept us supplied with breadstick and peach tea, we had ordered fettuccine alfreado with chicken and the chef must have been asleep or on break... When we received our dish the alfredo...

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M
8:54 pm

Olive Garden - Food for delivery

I order three main dish last week end and found hair in one long hair discussing make my daughter very upset and vomit afterward and could not eat. Called back and talked to manager and she replaced my food but the damaged was done and could not enjoy that food and ruined our day. We used to go to that restaurant at least once a week but lately the service and the attitude of some manager and in general food has been very bad. The bad thing is that the manager request some tip for pick up order like you have to tip for delivery pick up. That is a shame if she really is the manager she should worried more about her food quality and services then see if people did not appreciate you tell them about tipping. With this location I should say I will never tip anyone with that kind of service and attitude.

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Olive Garden contacts

Phone numbers

1 877 500 9706 +1 800 248 4935 More phone numbers
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