SUBMIT A COMPLAINT

[Resolved] Cell Cgive you the run around when you want to cancellation an expired contract

5
A Jul 31, 2019

re contracts 10310170420674755773 and 10310170417601255401
I am having much difficulty cancelling these two contracts. it seems that YOU give the customer a run around from pillar to post if they want to cancell a contract that has rub its course. this is Not acceptable and devious business practice. I will complain on hello peter if you do not solve this problem by end of today and also report it to the ombudsman. Please call me [protected]. ABDUL RAHIM SHEIKH.
#[protected] router
#[protected] router

Thank you.

  • Cell C's response · Jul 31, 2019

    Good Day arahimsheikh

    Thank you for making contact with Cell C.

    We'd like to apologize for the inconvenience caused.

    The matter has been escalated and one of our consultants will call you to assist with the request.

    Regards
    Nelly

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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