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AT&T Customer Care Service

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile) 8 18
+1 800 901 9878(Wireless GoPhone) 4 5
+1 800 288 2020(Digital TV/Internet) 36 48
Work days:
Mon12:00 AM - 12:00 AM
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:

AT&T Complaints & Reviews

AT&T / unethical behaviour and misrepresentation of product.

doc5166 on Feb 13, 2018
I called into your customer service to check on my data plan. I spoke with the representative about what there was to possibly upgrade my plan. She told me about the Unlimited Data plan. I asked her how much it would be and she quoted me the price of $145.00. I currently pay 133.30 for the...

AT&T / at&t employees / are: getting bills for disconnected service

maidenme on Feb 12, 2018
Re: account # 773-774-8329-570-2 2/12/2018 Dear Service Manager - (Sheree at the "South Office" would not provide me with the name of anyone higher up to whom to send this letter. She told me to put my complaint "online". She also said that she could not locate "Miss Brown" in the Chicago...

AT&T / att u-verse

Att is a rip off on Feb 8, 2018
I had them for three weeks of service my bill was supposed to be Direct deposit they didn't take the money out and canceled my account so I pay it and they tell me they can't do nothing for me and it cost $152 for three weeks service then they say I have to set up another account and pay...

ATT / phone

Lotofwastedtime on Feb 5, 2018
You guys are mean non listeners iam behind in my direct tv att phone said I was suspended for not paying bill won't searpate that God's darn bill call many time hours of wasted time oh my not good comester service I would not use att phones if they were the last on earth luv direct tv the...

AT&T Uverse / at&t uverse

Janet Oppio on Jan 30, 2018
Since AT&T installed this system at my home I can be sure of two things: the first is that it will be unreliable and the second is that the cost of the service will increase at least 30% every year. This year my monthly bill doubled. I guess this is what happens when a company has a...

ATT Direct TV / the technician installation service.

aldo boyer on Jan 26, 2018
On Dec.26 I Had Direct tv installed. I sat in my front room while the technician went up and down the stairs and on the roof to install the satellite dish. When he was done he came into the front room and begin to adjust the tv, after he finish setting up the channels. I ask him where i...

AT&T / no service to landline and internet

Martin, Janet on Jan 23, 2018
Both my land line and internet service has been "out of service" since 1/15/18. I called Customer Service to report the problem, they ran a trouble check and indicated that it appeared that the problem was outside of the home. They indicated that they would need to place a service call for...

AT&T / service - direct tv telephone and at&t live chat

Dee Lampson on Dec 26, 2017
On December 18th 2017 I called Att&T because we were to receive a new TV for Christmas. I called to get a genie upgrade and connect our new tv. 3 reps later, 2 that had terrible accents I finally got a appointment... 30 minutes for a 5 minute order...I had to cancel-reschedule the...

AT&T Communication / bad customer service over >3 months, return purchased modem

Fenton Heirtzler on Dec 10, 2017
Around August 25, 2017: I called AT&T to discontine service because of pending relocation from Palo Alto, CA to Kingsville TX. The AT&T representative instructed me to return my modem to the closest UPS outlet. I returned the modem, but had overlooked that I had actually purchased it three...

AT&T / directv/at&t cell phone bill

Mother3 on Dec 9, 2017
I order Directv in October in speaking to the Representative I was told about the promotion that was being offered by AT&T BOGO cellphone because internet wasn't offered in by area. It took it took over a month to received the phones no one from Directv or AT&T could help me. When I...

AT&T / closed captioning covered up

Lorraine Clopp on Dec 7, 2017
There is too much advertising during a broadcast making it impossible to see the closed captioning. They always put overlays at the bottom of the screen and covers the closed captioning. It interferes with trying to follow what is being said, whether it is news, or a sit-com, drama, movie...

AT&T / customer service/ordering/delivering

Karen_Ballard on Dec 4, 2017
So I went into my local AT&T store on the 9th of November, I believe, for what I thought was a simple upgrade. However, the IPhone X was currently on back order, no big deal, right?! Wrong! Everything was fine, order was shipped with tracking number even faster the. I was told! Yay!! Wrong...

A T And T / directv now/mobile hotspot/wifi/4 sim cards to transfer cell phones from t mobile

KishaLS on Dec 4, 2017
Nov 22, 23, 24, and 25. I spoke to multiple reps. One named Anthony, today someone named Chance, a supervisor in the Bahamas (I think), and like 3 other reps, a store rep named Biance on Lake Mead in Las Vegas, and her store manager. None of whom could find my order, see my account, tell...

ATT / lying customer services representatives

Paula8# on Dec 3, 2017
First time calling AT&T and asked to add a 3rd line to the plan, I asked how much would it cost me monthly, the customer service said it was free to add a 3rd line if I was using my old phone. Numerous times I have asked to make sure that I would not be charged any monthly fees for adding...

AT&T / exposed copper wire - on property

Desiree Mungra on Dec 2, 2017
My name is Desiree Mungra, I resides at Quadrille villas in 8032 Ambach Way, Hypoluxo, Fl. AT&T installed a box for fiber optic connection on Quadrille villas property, I was taking my morning walk on the compound when my foot got caught in exposed copper wire. Fortunately when the wire...

AT&T / 864-303-2823 tv, internet, phone bundle.

theangelporch on Nov 28, 2017
November 21, 2017 to: a t & t consumer conplaint department p. o. bix 5014 account #254360812 carol tream, illinois 60197-5014 to: direct tv consumer complaint department p. o. box 105261 account #17960149 atlanta, georgia 30348-5261 reference: Gary L. Clark, 511 Piedmont Hwy, Piedmont SC...

AT&T / customer service

Lizette14 on Nov 26, 2017
November 25, 2017 I spoke to an ATT customer service representative yesterday about activating a new phone onto my account. I was told by the representative that the SIM card I had could be reprogrammed. He told me he put a "ticket" in and that my new phone would start to work in a couple...

AT&T / copper based landline

Trumpless on Nov 25, 2017
I understand that our Internet & phone service fees are raised every year but I take exception to the aggressive fee increases that at&t force on us for copper base landline service. Just about every month my phone bill goes up. I called and they claim that my basic phone hasn't been...

AT&T u-verse / incorrectly charged

(lucy jones) on Nov 16, 2017
Acquired ATT service Feb 2017 in unit 317. A year later, we moved across the hall in the same building in unit 316. The tech arrived to install the service and immediately knew there was a problem. According to the tech, the way the service was setup, it created in installation problem...

AT&T / att deceiving sales practice

Javicogyq on Nov 16, 2017
It all started on early Nov. I called to request info about internet and the rep mentioned about a wireless internet device called "velocity" as an great alternative to get faster internet and save costs. He told me that his honest advice is for me to use this device because it was fast...

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