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AT&T Customer Care ServiceAT&T Inc.575 Morosgo Dr NE Rm 14f67
Atlanta Georgia United States - GA30324-3300 Customer Support Phone Numbers
Customer Service
Wireless Mobile Customer Service: +1 800 331 0500 Order New Service: +1 888 333 6651 Check Order Status: +1 877 782 8870 Support for Travel Outside the U.S.: More... |
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AT&T Complaints & Reviews |
AT&T / no customer service at all
Ri
Rich Sottilaro on May 19, 2017
The customer service is garbage. I joined at&t mobile a year ago. After having multiple issues (No text delivered, no wireless service, phone calls that don't go through, iphones freezing I decided to get to the bottom of this and called 611. What a frigging mistake. They want to do...
AT&T Wireless / I ordered 2 iphones 7 plus the sent wrong 2 iPhone 7 regular instead:
Ed
edy joseph on May 19, 2017
my name is Edy
phone number 631-353-1453 at&t company client for about 5 years on dec. 2016 my line was upgrade allergeble well the customer agents always asked me to upgrade my services but i never wanted to do so
its was on December 2016 I decided to upgraded my services by taking advantage...
AT&T Direct TV / charges never the same
Vi
Vinnie Valentine on May 17, 2017
Every month -4/27/17, 3/29/17, 2/28/17
Client # - 111053556
Every month my Direct TV bill is different! I originally at Uverse and was talked into taking Direct. We live on a fixed income and we cannot afford $200.00 for TV and Internet. I have AT&T Mobile and the bill is always the same.
Will have to disconnect if the bill is high again this month.
AT&T / Wireless
Sk
skue on May 12, 2017
I cancelled my insurance plan on my cellular device in April. That same month I received a $1.86 in credit. This lowered my phone bill. Yesterday, (5/11/17) I received the new bill and it was two dollars more than last month's bill. I looked at all the charges for each phone and realized...
AT&T / Direct tv
Ti
Tiffany Altman Chernault on May 11, 2017
I cancelled my service with directv because the cable kept going out. For months, I called to get it resolved and the final straw was when they said they would send out a technician but I would be charged a fee. I cancelled my service and they sent me a bill for early cancellation of...
AT&T Uverse / Bundle
Kw
kw2017 on May 9, 2017
I was quoted $60 for the bundled service for internet/phone/tv.
After battling 2 weeks to get the service at my address (which had been listed after disconnecting from same service 1 week earlier in a different person's name as UNserviceable?!) I am then told that guess what: I do NOT get...
AT&T Digital Life / Home security Camera's
Co
Connie Fabrizio on May 5, 2017
Bought three inside camera's and one outdoor. We have had the system for about seven months. I cannot tell you how many calls and chats I have had in attempt to keep the camera's working real time. Then, if they cannot fix your problem remotely- which is usually the case- you have to be...
AT&T / Wireless upgrade
Am
Amanda77 on May 3, 2017
I have been a loyal At&t customer since 2012. Today I paid off an installment phone on my sons line, and wanted to get him an upgrade. After being given the run around, being put on hold, disconnected, ME calling back, I was told that since our phones go into off network when we get to...
AT&T / billing
Ar
aretha ward on May 3, 2017
All i need is a 5 day extension to pay my bill a 5 year loyal customer and i can't get a 5 day extension . I do not want my account or cable suspended when yall can give me a 5 day extension, my account number#108269082 . so i would love to renew my contract after june, 2017 but it's hard...
AT&T / Cable/internet bundle
Ta
Taleisha Lewis on Apr 21, 2017
I've been a customer for about 2 and 1/2 months now. I have the cable and internet bundle with free HBO, Stars and Cinemax. I recently moved to a different area and I had a transfer for my bundle service. Before the transfer request, I called to notify that I will be moving in a different...
AT&T / beware of door to door sales
Cb
CBMerlin on Apr 18, 2017
I just cancelled my new AT&T install, when the installer arrived, due to what I think is “bait & switch”.
I had one of those door to door AT&T salesman, actually 2 of them, come to my door to sell me a new service for my Internet, cable TV & phone. This is the second time this ha...
AT&T / landline service with at&t
Bi
bigpreer on Apr 18, 2017
My complaint is about the overall service that I have received from AT&T for my new landline service. My service was originally supposed to be established on 21 MAR 17, it did not happen nor did I get a call or any notification. I called the customer care and they told me that no order wa...
AT&T / charges
Ud
udrc1 on Apr 15, 2017
I'm charged $55.50 every month since last year. The charges are deducted from my bank account directly. I have no USA mobile number. I only purchased a pre paid line when I visited usa last year. Strangely, the charges never stopped since then. I only new about it when my bank told me.
I...
AT&T Systems, Inc / landline
Sh
Sharon Heinz on Apr 14, 2017
Trying to cancel service, first disconnected when I said I wanted to cancel, next rep has me on hold for 23 minutes while he said computer kept logging him out. Really? Surely a communications company can get their computer service working? Or is this some sort of bogus stall tactic?
account...
ATT / at&t home internet/phone & directv bundle
Ls
lspooner10 on Apr 13, 2017
Mr. Stephenson,
I am writing to you because I am at my wits end with your company. I have had to spend hours on the phone between AT&T and DIRECTV within the last two weeks in hopes to get the bundle package I set up on 03/25/17 to actually be set up correctly. Again last evening I spent...
AT&T Internet / Billing
Mi
Mike_elvis on Apr 11, 2017
I ordered Direct tv and Internet in November. Within 1 day I was not satisfied with direct tv service. It did not give me the channels listed on the package. I called and complained and they said I would not be charged a disconnect fee. The problem was that att and direct tv do not...
ATT / uverse
Gr
grandwazoo on Apr 9, 2017
I don't know about a reply but att uverse in my area is the worst. it fails to work at least five times a day it is so slow that sling tv won't work even on the lowest quality setting. "and I am paying for elite service" elite my butt!
even the phone quits when the internet go's down! the...
AT&T / Marking flags
Mi
Michael D. Ashley on Apr 9, 2017
Marking flags have been in my yard for months. The property is at 1005 N W Parkway Drive, Muncie, Indiana. The area of concern is behind my back fence along Tillotson Avenue.
If these are your flags, please remove them.
If they are, or are not, I'll remove them by April 15.
Colonel Michael...
AT&T / Customer service
Sa
Samantha Schuster on Apr 9, 2017
My mother purchased a new phone at the AT&T store in Hurst Texas on Melbourne drive and was given the wrong phone. My mother is 77 years old and is doing good to make a phone call much less use new technology. She was helped by Ivan and Samantha and they were both very disrespectful to my...
AT&T / Porting numbers
Ju
Jude76 on Apr 8, 2017
I wanted to get rid of my voip phone due to reception problems. I wanted to port that number to Replace my ATT cell number. I was told it wouldbe switched on a Friday so I discontinued the voip phone, followed their tech instructions on how to disconnect their equipment. I called and wa...
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