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2.2 2156 Reviews

AT&T Complaints Summary

644 Resolved
1502 Unresolved
Our verdict: Engaging with AT&T, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AT&T reviews & complaints 2156

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5:30 pm EST
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AT&T Being charged for a service that I don't have.

I went to the ATT store on Veterans Day and the staff that helped me were great. What I mean by that, they were polite, friendly and helpful. Just get my bill and I go to check my hotspot. It doesn't work, I called and spent an hour on the phone and they say that both of the sim cards have not been activated. I asked them to cancel the tablet and send me a new correct sim for my hotspot. They say it's in the mail. I ask for a credit as I have been being charged for 2 months for services I couldn't access. They looked on my accounts and see that there has been no usage for the last 2 months. I called and spoke to "Tatiana" in Dallas Billing as well as "Sabrina" they did not help, could care less to help and then the phone disconnected... Needless to say, thats why I am here.

Claimed loss: $233.95

Desired outcome: Please refund the money, as far as an apology - I know the "parties involved" could care less so it would be meaningless.

Confidential Information Hidden: This section contains confidential information visible to verified AT&T representatives only. If you are affiliated with AT&T, please claim your business to access these details.

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2:33 pm EST
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AT&T - The ATT.COM website makes logging on to my ATT Wireless account and my Directv Account (separate accounts) a pain in the butt.

The ATT.COM website makes logging on to my ATT Wireless account and my Directv Account (separate accounts) a pain in the butt. When I attempt to login the website recognizes that I have in the past logged in to both my ATT Wireless account and my Directv account, and it presents me with the choice of which username/email address I want to use. So far so...

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4:57 pm EST
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AT&T Wireless service / customer service and business practices

ATT has cost me multiple days of work waiting for empty promises and correcting their mistakes. When the iPhone 15 came out, I ordered it. I was told that I needed to have someone at the point of delivery to receive it as they were shipping it overnight. Next day I called in the evening as I waited all day because I was told it would be delivered the next morning. I was then was told I was not getting my phone on this day because it was back ordered. Then I was offered $25 for my trouble as I lost a day of work. It only gets worse from there. The customer service is horrible. I have spent almost 4 hours on a frozen line with them because the representative did not want to handle their inefficiencies. ATT added a line to my account instead of transferring my old number to my new phone, and then billed me for 2 lines when on my next bill. To throw salt in the wound, it took almost 45 minutes to get that rectified. I ended up calling them multiple times, in which the line would mysteriously disconnect. See pictures below of the phone call.

Claimed loss: time and resource

Desired outcome: I want to expose ATT and make people aware that ATT is only out to rip people off. They do not care about the customer. Their only focus is to generate revenue by any means necessary even if it's through falsifying charges.

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Is AT&T legit?

Our verdict: Complaints Board's thorough examination reveals AT&T as a legitimate entity with notable strengths. Despite a 30% resolution rate on customer complaints, which invites a closer look, AT&T stands out for its commitment to quality and security. Clients considering AT&T should delve into its customer service record to gauge compatibility with their expectations.

AT&T earns 94% level of Trustworthiness

Perfect Trust Endorsement: AT&T achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AT&T. The company provides a physical address, 15 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of AT&T's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Att.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows AT&T website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

We looked up AT&T and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with AT&T's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 30% of 10 complaints were resolved.
  • There was some difficulty in evaluating or examining the information or data present on the att.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to AT&T. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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4:18 pm EDT

AT&T Damage contractors

Six months ago, at&t, at the head of our company warehouse instant supplies lll, at this address 8402 nw 70 st miami fl 33166, installed a fiber optic distribution tank, destroying the curb of the sidewalk and the green areas, also leaving the rubble was abandoned, the builders promised to return to fix the area and throw away the rubble, but they never came. We appreciate your help. If this is not the correct department to make the claim, please give us the correct email address to do so. Thank you for your time leon olavarrieta manager warehouse instant supplies [protected]

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5:47 pm EDT
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AT&T Internet/phone service

I have been an AT&T customer for over 20 years, and this company is the worst of the worst in regards to Internet/Phone service. Every few months they have major outages that apparently their technicians can resolve and it takes days to get your service back up and running. Before Southwestern Bell bought up all the Baby Bells and became AT&T 2.0 the service was still tops. Now it is such an embarrassment the original AT&T would have cringed. I will never return to this company ever again and I will be very outspoken as far as telling others to forget getting service from them. What a shame such a majestic company name such as AT&T would have this happen in their history.

Desired outcome: CEO, COO, and CFO all need to be fired for gross negligence.

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2:17 pm EDT
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AT&T Billing

ATT has made a series of errors and will not claim any form of responsibility, not even partially. literally yelled at me. I recorded it all.13yr customer and I was tossed around by 3 condescending CSA's. Basically called a liar, yelled over, cut off, interupted, and then came the anxiety attack. ATT has had to reverse charges for me before and this time they want over $1200 for their mistakes. They keep charging the wrong bank account and are claiming it's my fault and my only options are pay immediately or pay later. Absolutely nothing was resolved, I cried the whole hour and 20 minutes on the phone with them and had an embarrassing anxiety attack too. I had to excuse myself a moment to catch my breath. After 13 years, I have to switch companies. I used to love att. I wanted to stay.

Desired outcome: I want all of this balance wiped and the proper account numbers be in place and mailed confirmation that it has been done. Then I can stay. If not? Well, I have no choice but to go elswehere and hope they dont do it to me too.

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5:12 pm EDT
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AT&T - AT&T phone/digital phone

I recently received a promotional letter from AT&T to switch from existing traditional landline phone to digital phone that would allow me to keep my same phone number and my same phone(cordless). This sounding ideal to me since I had been experiencing on & off static/background noise on my existing phone. I'd had techs come out to service it & it'd work...

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4:37 pm EDT
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AT&T AT&T Wireless

AT&T wireless service sales representatives/agents have continued to used Deceptive Trade practices, misrepresentation regarding my home telephone account and refuses to transfer my telephone number back to the original landline status. The Wireless sales agent promise to reduced the price for the service instead the price increased 2 to 3 times the original landline service.

I have been deal with this unprofessional discriminatory behavior for almost 30 days straight.

Desired outcome: Port my telephone number back to the original status.

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8:26 pm EDT
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AT&T AT&T Wireless

The employees and management at this store are in incompetent & liars. They will tell you anything to get you to sign a contract, then when you find out you have been duped, their manager’s response: “You have to understand that we are just an authorized reseller, and we can’t do anything”. Maybe if they greeted me at the door with “we’re an authorized reseller and you can’t believe anything we are going to tell you. We just want to get you to sign and will say anything to make that happen.”

The plan they provided is 2x what I was told. The $300 trade in I was promised for my old phone was another lie. Bait & Switch frauds.

I’ve never been exposed to such double talking nonsense and BS, as with AVOID. Go to a corporate store.

Desired outcome: i want the plan & terms promised.

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1:11 pm EDT
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AT&T - Fiber line burial

I had fiber installed on 08-14-23 and was advised by the technician that the line would be buried by 08-28-23. Here it is 09-01-23, eighteen days later and no one has shown up to bury the line. This is the third time that I have had service with AT&T and both of the other times they failed to come back and bury the lines. The customer service from AT&T i...

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3:42 pm EDT
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AT&T Bills still after approved for the ACP

On July 1,2023 I was approved for the ACP, and was told $0 pay and to go online every month on the 11th and confirm I was still using the internet which I did. But still receiving Bills. I paid both bills as I was told it takes 1-2 billing cycles for it to show, now I am waiting for the 3rd bill the end of month and to see if $0 or $59.00. I'm a senior 75 years old and on a fixed low income is why I even applied, but still receiving these bills.

Application ID:B56573-47868

Full Legal Name:

HILDA May MILLER

Address:

2383 TEX SMITH DR

ELBERTON, GA 30635

Home phone # [protected]

Cell#[protected]

Approved 7/12/2023. Called AT&T and was told the above.

acct # [protected] with AT&T

Desired outcome: Just should not have to pay after I was approved for the ACP program and was told $0 bills.

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6:52 pm EDT
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AT&T - Internet email login

For the past five or six weeks, I have been having issues with not being able to login to my email account which I have had for over thirty years. The first few weeks the helpdesk was able to reset my password, and all was fine for two or three days and then back to the same no access. After four weeks of this same routine, the helpdesk could not reset my...

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2:19 pm EDT
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AT&T - Refusal to help senior citizens resolve fraudulent wireless account charges

If you are a Senior Citizen and a victim of romance fraud that includes opening a wireless account for someone to help them that turns out to be fraudulent use of the account, then ATT will hold you financially responsible and threaten your credit rating. They will demand information you can't possibly have or get and tell you to take your complaint to the...

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4:32 pm EDT

AT&T On my device, iphone, se unlock device and lock

Hello there,

This is Ophelia Garcia, the owner of an iPhone SE. I have been trying to unlock my device by reaching AT&T. Although I am not very computer literate, I managed to get to the bottom of this, but unfortunately, I was denied. I have already requested to unlock my device, but it has a SIM lock.

I have a question in mind, how can AT&T have ties to my device even after it has been fully paid? It does not have any active service, so nobody should have ties to it, right? The problem is that my device is not taking the SIM card that I have a service with.

Thank you. The SIM card is working properly, but the phone is locked, which is causing a lot of trouble. Despite having the same phone number for over three years, the only device available is an iPhone that is paid for. The phone has to be unlocked to use the SIM card, but AT&T and Apple have been unhelpful in resolving this issue. Visiting eight AT&T stores in person did not help either, and the problem persists even after trying to solve it online. The process of requesting to unlock the phone is time-consuming, q the constant back-and-forth between the phone company and customer service has been frustrating. Although a case number was provided, the phone is still not in service, and it is affecting work. Recently, a resubmission was made to unlock the phone, but it was denied due to too many attempts in a month. I need this lock lifted now. I am not about to wait a month. Why are you guys linked to a phone that's already fully paid? I have clients that call me, people I attend to. I need my phone working now, and I need that lock lifted. I have already waited long enough.

Desired outcome: I need my device unlocked because of my work with numerous consumers. I can't wait a month. I've already done it. There's no way to get my phone calls for provider verification purposes.

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5:51 pm EDT

AT&T Wireless account

3 weeks into my service with AT&T wireless my iPhone 13 was stolen and that was in April I tried to pay asurion the $200 for a replacement phone I had to protection advantage insurance on my account but they did not provide the equipment. Recently I was told I could not pay because I did not submit the right information as far as the latest day of use and that claim was no longer valid and that I need to submit a new claim and in trying to submit a new claim I still got the same running around and was still held to a higher expectation of payment so that I could get a phone and continue the service that still running even as we speak. I have not had a phone to use on their account since May I believe it is I contacted AT&T to try to resolve issues because it's so important to have a phone and be able to have a working phone and have a good service and have good customer service all that matters above all the other places however in order for anyone to look at my account this bill has to be paid and as soon as I get off the phone with them I got a message saying that I no longer had access to the phone number that reduce associated with my account and since then I haven't cared anything about it but it's important that I have a phone cuz now I have AT&T fiber and I don't have a smartphone to even work it the phone I have screen is cracked and I've been trying to navigate without it and I would just like an opportunity to come up with a plan together that does inform me your phone while paying for the debt that has arrived before me from AT&T which is 1159 I don't fully agree with it but I am willing to discuss it and come to an agreement if it's possible cuz at the end of the day everybody need a phone in the working device

Desired outcome: A phone that I can use a minimum that would have the capability of toogling between pages or applications.

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9:36 pm EDT
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AT&T Internet email

I have been working for appox 2 1/2 days,([protected]) trying to get my At&t and my Yahoo account synched. It used to work,but now it doesn't, I have been told that I had to contact Yahoo,but When I tried to pull up Yahoo with password, it brings up my ATT account. Why does the site say ATT -Yahoo and I can't get both emails? The site use to say "Manage another account, but I can't get it. What in the world is goin on, and why can't any one of your Reps help? I pay over three hundreds dollards a month for service,and you will continue to charge me, and if I don't pay, you will either discontinue my service or cut me off, which is totally unethicall, I am totally upset, with trying only to get the service, that I am desired. I know that you want respond, but if you don't, I will have to file a complaint. I need HELP, right away.

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4:07 pm EDT

AT&T AT&T pole that is damaged

The damaged pole is in the median as shown on the attached map. I reported it to FPL and they said it was an AT&T pole. They said the made a report #NS106492. I am following up on it. If there is a strong wind, as we are in the hurricane season, the pole will fall and can cause serious damage to anyone driving next to it.

Please acknowledge receipt of this complaint and send me a status report. [protected]@yahoo.com

Desired outcome: Replace AT&T severely damaged pole pole

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1:16 pm EDT
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AT&T AT&T Internet Review: Decent Service, But Beware of Pushy Sales Tactics

So, let me tell you about my experience with AT&T. I've been a customer for about 5 years now, originally with SBC Global and now with AT&T High Speed Internet. At first, I had some issues with the service, but it eventually settled down and I haven't had any problems since, except for the occasional drop in DSL speed. I'm on a 6Mbit line and I usually get around 5.5, which is decent enough for me.

However, my real problem with AT&T is their constant attempts to sell me their U-Verse all-in-one package. They send reps to my door every two months, even though I've repeatedly told them I'm not interested. They used to call me all the time too, until I had to get a bit nasty with them. But the door-knocking is the worst. The last rep that came to my door was particularly sneaky. I told her I didn't want the U-Verse package, but she kept trying to sell it to me anyway. She even tried to trick me into signing up for it by writing down the prices on an application form for a new service. When I asked her why I should sign anything, she got pouty and tried to convince me to do it anyway. It was a direct, deliberate con trick, and I was not amused.

Despite all this, I haven't seen another AT&T rep since that incident. I guess they finally got the message. Overall, I'm satisfied with the internet service I'm getting from AT&T, but their sales tactics leave a lot to be desired. If you're considering AT&T, just be prepared to deal with their persistent attempts to sell you things you don't want.

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11:17 am EDT
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AT&T Terrible Customer Service: My Experience with AT&T

AT&T is a company that I would not recommend to anyone. Their customer service is terrible, and their managers are even worse. I have only encountered one good manager in the entire bunch. The senior management is also terrible. They allow their customer service representatives to lie to you about payment plans and when payments can be made. They basically lie about everything. When your account is messed up because you have done everything they told you to do, they treat you like you're an idiot. They tell you contradicting statements, and they force you to pay for things that you shouldn't have to pay for.

For example, I was told that the insurance deductible was separate from the charges on my bill. However, they forced me to pay the $200 deductible instead of allowing me to pay off my son's $130 phone. Then they told me that I could push the deductible out every month but couldn't pay on it like $50 a month. After arguing with them for a day, a manager finally provided a credit to the account to help with the past due amount. They advised me to call back in the morning and schedule the payment for the remaining amount. However, when I called back, I was told that I had to pay the past due amount today or the service would be disconnected. After another day wasted with a customer service representative, a manager, and a senior manager, they refused to answer simple questions that I had every right to know.

I have been a customer of AT&T for 20 years, and I have never encountered such terrible customer service. They absolutely refused to answer simple questions, and they refused to send me a copy of an arrangement that I set up. The best answer that I got from the manager and senior manager was that it's systematic and they don't know why it does that. It sounds to me like they need to do a sweep and start all over if their senior management can't provide simple answers to questions that customers have every right to know.

This is my 70-year-old mother's account, and she tried to call and fix this a week before. The customer service representative absolutely refused to let my mother speak to a manager. She advised my mother that there was no point because they would tell her the same thing. When I advised the senior manager of that situation and also that my mother's memory is fading and she can't really be without a phone, her response was to pay the bill or the service will be disconnected.

I will be filing complaints in every forum I am able and finding service elsewhere after 20 years. T-Mobile is absolutely awesome. My husband and I had representatives staying late, running from store to store, and calling corporate themselves to fix an issue they caused. They were great people to have service with. If you're considering who to go with, I recommend T-Mobile all day long!

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10:29 am EDT
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AT&T Frustrating Experience with AT&T Customer Service: Bricked Phone, Contradictory Information, and No Resolution

I recently had a frustrating experience with AT&T that left me feeling like I was going in circles. I had received a replacement phone from AT&T, even though my current phone was a 4G phone and not on the list of phones that would be retired when they sunset their 3G network. Last week, AT&T activated the replacement phone and deactivated my current phone. However, the replacement phone was not up to par with my current phone. It had less storage, less RAM, a worse camera, and a smaller battery.

When I tried to get the issue resolved, I first went to an AT&T store on University. The customer service representative there told me that they couldn't help me with the 3G sunsetting issue, but a corporate store could. However, when I went to the Fitchburg AT&T store, they told me to call support. After waiting on hold for about 15 minutes and having support check my phone for about 35 minutes, they told me that I could go to any store and get any new phone for free. However, when I went back to the Fitchburg store, they told me that they couldn't give me a free new phone, but a corporate store could.

I then went to the West Towne Mall AT&T store, where they told me that I could choose from a flip phone, a similarly bad Android phone, or a slightly less terrible iPhone that was still not as good as my old phone. I chose the iPhone, but they didn't have it in stock and couldn't give me their display model. They told me to drive to the E Washington Ave store to see if they had it in stock.

When I arrived at the E Washington Ave store, they told me that they didn't have the iPhone in stock and couldn't give it to me even if they did because they weren't allowed to discount iPhones unless they mailed them. When I questioned this, they told me to call support. After waiting for about 30 minutes, support told me that they could waive my upgrade fee and give me $300 off a new phone. However, the only options they gave me were a $600 iPhone or a new Android phone at full price.

I felt like AT&T was trying to get more money out of me by bricking my current phone and forcing me to buy a new one. When I asked if there was an option that didn't involve paying for the privilege of continuing to use a phone of similar quality to my current phone, support told me that they couldn't reactivate my old phone, but a store could. However, the store was unable to resolve the issue and I was left feeling like I was out of luck.

Overall, I was disappointed with the level of customer service I received from AT&T. I felt like I was given contradictory information and was left without a satisfactory resolution to my issue. I hope that AT&T can improve their customer service in the future to prevent other customers from having similar experiences.

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AT&T Customer Reviews Overview

AT&T is a leading telecommunications company that offers a wide range of services to its customers. The company has received a significant number of positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing.

One of the most significant advantages of AT&T is its customer service. Customers have praised the company for its prompt and helpful customer support, which is available 24/7. The company's representatives are knowledgeable and friendly, and they go above and beyond to resolve any issues that customers may have.

Another significant advantage of AT&T is its reliable network. Customers have reported that the company's network is fast and stable, providing excellent coverage in both urban and rural areas. The company's network also supports the latest technologies, such as 5G, which ensures that customers have access to the latest and greatest services.

AT&T also offers competitive pricing, which has been a significant factor in attracting and retaining customers. The company's plans are affordable and offer excellent value for money, making it an attractive option for budget-conscious consumers.

Overall, AT&T has received overwhelmingly positive reviews from its customers, highlighting its excellent customer service, reliable network, and competitive pricing. If you're looking for a reliable and affordable telecommunications provider, AT&T is an excellent choice.

AT&T In-depth Review

Company Overview:

AT&T is a telecommunications company that has a rich history dating back to 1876. It started as the Bell Telephone Company and has since grown to become one of the largest providers of wireless, internet, and TV services in the United States. The company's mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. AT&T values innovation, integrity, and customer satisfaction.

Products and Services:

AT&T offers a comprehensive range of products and services to meet the diverse needs of its customers. They provide wireless services, including smartphones, tablets, and mobile plans. Additionally, AT&T offers internet services with various speed options and TV services with a wide selection of channels and on-demand content. The company also provides home phone services and bundles that combine multiple services for added convenience. AT&T's offerings are known for their quality and variety, ensuring that customers can find the perfect solution for their communication needs. Pricing and packages are available to suit different budgets and preferences.

Network Coverage:

AT&T's network coverage is extensive and reliable, covering a large portion of the United States. It competes strongly with other major competitors in terms of coverage area, ensuring that customers can stay connected even in remote locations. The network speed and performance offered by AT&T are commendable, providing fast and seamless connectivity for browsing, streaming, and downloading. Customers can expect a reliable network experience with AT&T.

Customer Service:

AT&T prides itself on its customer service quality and responsiveness. The company offers multiple support channels, including phone, chat, and email, to cater to different customer preferences. The response time is generally prompt, and the customer service representatives are knowledgeable and helpful in resolving customer issues. AT&T strives to ensure customer satisfaction and provides effective solutions to address any concerns.

Pricing and Plans:

AT&T's pricing structure and plans are designed to offer flexibility and value for money. They provide various options to suit different budgets and usage requirements. A comparison with competitors' pricing shows that AT&T offers competitive rates and attractive bundles. The contract terms and cancellation policies are transparent and reasonable, allowing customers to make informed decisions and switch plans if needed.

Technology and Innovation:

AT&T is committed to technological advancements and invests significantly in research and development. The company continuously introduces innovative features and services to enhance the customer experience. From cutting-edge smartphones to advanced internet technologies, AT&T stays at the forefront of technology to provide its customers with the latest and most reliable solutions.

Reputation and Trustworthiness:

AT&T has a strong reputation in the industry, known for its reliable services and customer satisfaction. Customer reviews and ratings reflect the positive experiences of many users. The company's trustworthiness and reliability are evident in its long-standing presence in the telecommunications market and its commitment to delivering high-quality services.

Corporate Social Responsibility:

AT&T demonstrates a commitment to social and environmental responsibility through various sustainability initiatives and community involvement. The company actively promotes environmental conservation, energy efficiency, and digital inclusion. AT&T's ethical practices and transparency contribute to its reputation as a socially responsible organization.

Partnerships and Collaborations:

AT&T has established partnerships and collaborations with other companies to enhance its offerings and provide additional value to customers. These collaborations bring together expertise and resources to deliver innovative solutions and improve the customer experience. Customers benefit from the seamless integration of services and the availability of exclusive features.

Overall Rating and Conclusion:

AT&T is a reputable telecommunications company that offers a wide range of high-quality products and services. With its extensive network coverage, reliable customer service, competitive pricing, and commitment to innovation, AT&T stands out as a reliable choice for customers. The company's strong reputation, corporate social responsibility, and partnerships further enhance its value. Overall, AT&T receives a positive rating for its comprehensive offerings and dedication to customer satisfaction. Potential customers can confidently choose AT&T for their communication needs.

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AT&T contacts

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Website

www.att.com

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ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AT&T?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AT&T Customer Service. Initial AT&T complaints should be directed to their team directly. You can find contact details for AT&T above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AT&T. Discuss the issues you have had with AT&T and work with their customer service team to find a resolution.