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AT&T Customer Service

1234 Reviews

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile)
12 29
+1 800 901 9878(Wireless GoPhone)
5 8
+1 800 288 2020(Digital TV/Internet)
41 55
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
+1 916 843 4685
Disability Resources:
+1 866 241 6567
+1 866 241 6568

Wireless GoPhone
Customer Service:
+1 800 901 9878

Digital TV
Order new U-verse® Service:
+1 866 861 6075
U-verse TV Customer Service:
+1 800 288 2020
U-verse TV Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111
DIRECTV Customer Service, Billing & Technical Support:
+1 800 288 2020
AT&T | DISH® Customer Service, Billing & Technical Support:
+1 866 266 1292

Internet
U-verse Internet Customer Service:
+1 800 288 2020
U-verse Internet Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243
Disability Resources:
+1 800 651 5111

DSL
DSL Customer Service:
+1 800 288 2020
DSL Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243

Dial Up
Orders & Customer Service:
+1 800 524 8500
Billing & Payments:
+1 866 435 3264
Technical Support:
+1 866 722 3425
ConnecTech Customer Service:
+1 877 303 2243

Home Phone
Order new U-verse® Service:
+1 866 861 6075
U-verse Voice Customer Service:
+1 800 288 2020
U-verse Voice Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111

Landline
Landline Customer Service:
+1 800 288 2747

Home Security
Digital Life Customer Service & Monitoring:
+1 855 288 2727
Digital Life Billing:
+1 855 288 2727
Digital Life Sales:
+1 866 464 8099
Plus

AT&T Complaints & Reviews

AT&T / telephone wire hanging down from the pole into the weeds.

Fr
Fred Sayre on Sep 19, 2018

I was mowing on Sept 19, 2019 on a riding lawn mower when I ran over some telephone wire in the weeds. One end of the telephone wire was in the weeds(I could not see it, the weeds were about 12 inches tall) and the other end of the wire was still attached to the telephone pole. When I ran...

AT&T / inadequate wireless billing resolution (ticket# cm 20180720-134616365)

Le
Lee Sias on Sep 16, 2018

I noticed in late June my July 2018 wireless billing statement an unusual increase in charges (doubled amount) and made an inquiry to AT&T customer support. I was informed by the AT&T representative that it appears the charges were from an overseas call through a third party application on...

AT&T / cell phone roaming

Jo
John P. Wells on Sep 15, 2018

Prior to travelling to Europe last month I called customer service and agreed to a plan called "Passport" for a charge of $60 to minimize my roaming cost. I received a bill for $300 for roaming charges and the Passport was never applied. I called for help. First time the customer service...

AT&T / direct tv

Ka
Kathy Major on Sep 14, 2018

I tried to handle this on a chat line with Steve three days ago and thought it was resolved. DirectTV had installed my neighbors dish on my property a couple of years ago without my permission. I was home at the time. My area has a lot of trees and is hard to get a signal. My neighbor then...

ATT / wireless

Vk
Vkot on Sep 12, 2018

I planned to leave the country in a day, so I contacted an AT&T support service to cancel all my plans at the end of the current billing period, which would be in 5 days. I was assured everything is settled. However, I haven't got any post call mail notifications or any emails proving the...

AT&T / directv

Sh
Shrwood on Sep 10, 2018

After so many years with DirecTV it may be time to leave. Love the service, but I sincerely believe AT&T/DirecTV management is just cheap. Your customer service is great, when you can get them. But, waiting over 30 minutes is just stupid and crazy. Hope you all get it together one day, a...

AT&T / high billing for my wireless phones

Bo
Bob-Barb Wilmot on Sep 7, 2018

I contacted an AT&T service representative, via a phone call, and signed up AT&T services which included two wireless cell phones and Direct TV. Billing for these services started on June 1, of 2018. For the plan that I selected, the two wireless phones were to be a total of $84, 52 and...

AT&T / at&t small business phone lines

Tr
Tracy King on Sep 5, 2018

I manage an apartment community with 14 phone lines. In October, our services were cut off because payment had not yet been received. I made the payment over the phone, and the rep assisting me explained that we were not in a contract and she could save me money by bundling our lines and...

AT&T / tv, internet & home phone interruptions

Ro
Ronnie Oliver on Sep 5, 2018

My name is Ronnie Oliver Account # 102682316 Phone Number 313-371-3771 The following is a List of TV Interruptions August 20, 2018 at 9:10 am and 4:30 pm lasting for about 5 minutes . August 22, 2018 at 11:47 am lasting about 8 minutes. August 23, 2018 at 8:27 am, 12:07 pm, 3:45 pm &11:15...

ATT Co. / tv service cable

Ci
Cicinelli on Sep 4, 2018

7/11/2018 Request new service by internet as the pack price will not be for queens, cancel. Follow a new request as onlt cable with att co, for 6062 70th ave, as to follow they send The orden the men follow the conection can not do internet pack, ok. Follow internet with spectrum. But after...

AT&T / land line service

He
Helen Bassett on Sep 3, 2018

In June, 2018 I tried to end the service for phone number 979 830 9133. I was told that the bill had not been paid. I had not received the bill as it was being sent to an email address that I did not have access and I could not access the My account and neither could the customer service...

AT&T / reconnecting cancel service

Ka
karlecia on Sep 1, 2018

Due to the Executive Office Manager (Shannon White) I canceled all my service in June 2018. Due to medical issues, I needed reliable phone service (Landline not VOIP) so on 09/01/18 I decided to keep my landline. Therefore, I called to reconnect the service and spoke to a Account Manager...

AT&T / horrible customer service

Ky
Kyle Hudson on Aug 30, 2018

After spending 4+ hours calling AT&T and my bank over a charge back of $160, I called in again on 8/30/18 at 3:10 ET to try and locate the source of the problem. I got on the phone with Rodrigo Godoy #RG5947 out of the Salt Lake City call center. Mr. Godoy was beyond reprehensible in how...

AT&T Wireless / at&t wireless

Bl
blindman123 on Aug 30, 2018

WILLIAM SIROIS 860-326-8980 billsirois@outlook.com AT&T For over 3 weeks now I have not been able to view my data usage or phone/text log on either your website or phone app. I have called customer service many time & they have opened many tickets. It goes round & round but never gets fixed...

AT & T / cell phone customer service.

Dm
dmf1952 on Aug 29, 2018

Tried to change my cell to a new number. Followed prompts online, said new number was available. Got email that my new number was now working. 2 hrs later I had no service. When my daughter tried to call me on the new number, we found out it belonged to someone else..Called AT & T c.s. to...

ATT.com / lied over the phone, broke agreement, erroneous charges

Je
Jeff1984 on Aug 28, 2018

I was told that my installation fee would be waived because of a past dispute with AT&T that was resolved through the Better Business Bureau. I called to setup service and informed them of this and they assured me it would be honored. It has not been honored. My first bill carries the...

ATT / wireless bundle

St
Streethawk11 on Aug 27, 2018

At&t hooked us with a bundle of two phones and Uverse tv service at a discounted price and a gift card for $300. $300 never came. Discounts never properly get applied. Always get huge bills sent out to us. And the customer service is the worst. They talk sweet and all but no actual or...

AT&T / billing and specials that are not honored

Gk
gkgoodman on Aug 27, 2018

I signed up with AT&T / Directv there was a special to get $200.00 if you keep there services, But I was told the person that hooked up my cable did not turn the paper work in so they were sorry but would not honor there agreement. Also everytime I try to call about a problem I never...

AT&T / at&t internet

Te
Terri Raymond-Smalley on Aug 27, 2018

I called ATT in June to see if they could offer me any deals that would reduce my bill. I was offered a $5 monthly discount! I then found another provider, Xfinity, for my television and internet service. I not only have a lower bill but I have better service, more options and I added a...

ATT / difficulty unlocking phone

Ri
Richwester on Aug 25, 2018

Due to no cell service available at new address, we were forced to change carriers & AT&T was very slow in locking a device as the computer said a balance was owed yet live people said no balance was due. I was supposed to get a call on 8/23 saying the issue was resolved & the phone would...