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AT&T Customer Service

1217 Reviews

AT&T Inc.

575 Morosgo Dr NE Rm 14f67
Atlanta
Georgia
United States - GA30324-3300

Customer Support Phone Numbers

+1 800 331 0500(Wireless Mobile)
11 25
+1 800 901 9878(Wireless GoPhone)
5 8
+1 800 288 2020(Digital TV/Internet)
39 53
Mon12:00 AM - 12:00 AM
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
SunClosed
Customer Service

Wireless Mobile
Customer Service:
+1 800 331 0500
Order New Service:
+1 888 333 6651
Check Order Status:
+1 877 782 8870
Support for Travel Outside the U.S.:
+1 916 843 4685
Disability Resources:
+1 866 241 6567
+1 866 241 6568

Wireless GoPhone
Customer Service:
+1 800 901 9878

Digital TV
Order new U-verse® Service:
+1 866 861 6075
U-verse TV Customer Service:
+1 800 288 2020
U-verse TV Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111
DIRECTV Customer Service, Billing & Technical Support:
+1 800 288 2020
AT&T | DISH® Customer Service, Billing & Technical Support:
+1 866 266 1292

Internet
U-verse Internet Customer Service:
+1 800 288 2020
U-verse Internet Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243
Disability Resources:
+1 800 651 5111

DSL
DSL Customer Service:
+1 800 288 2020
DSL Technical Support:
+1 800 288 2020
ConnecTech Customer Service:
+1 877 303 2243

Dial Up
Orders & Customer Service:
+1 800 524 8500
Billing & Payments:
+1 866 435 3264
Technical Support:
+1 866 722 3425
ConnecTech Customer Service:
+1 877 303 2243

Home Phone
Order new U-verse® Service:
+1 866 861 6075
U-verse Voice Customer Service:
+1 800 288 2020
U-verse Voice Technical Support:
+1 800 288 2020
Disability Resources:
+1 800 651 5111

Landline
Landline Customer Service:
+1 800 288 2747

Home Security
Digital Life Customer Service & Monitoring:
+1 855 288 2727
Digital Life Billing:
+1 855 288 2727
Digital Life Sales:
+1 866 464 8099
Plus

AT&T Complaints & Reviews

AT&T / subcontractor verbally abusive

No
not applicable1 on Aug 15, 2018

The City of Margate City Manager's Office received a complaint of an AT&T subcontractor being verbally abusive to resident Vanester Jones, at 1225 East River Drive, Margate, FL. She had expressed concern for the pole in the yard being a hazard to her young grandaughter as well as, a...

AT&T / direct tv

We
Wesley Mayo on Aug 13, 2018

I just found out that Direct TV separated my billing from AT&T internet after it was set up as a combined statement. After 5 weeks of dealing with them about what happened, they told me this I was never informed of this action nor was I contacted to pay this separate bill until after my...

ATT.com / direct tv and internet

Th
TheDilits on Aug 13, 2018

We have our cell phone account with AT & T and recently started getting data overages for no apparent reason. We hadn't made any changes in using our date and our plan hadn't changed. We tried to resolve over the phone with no help - only another $15 overage charge every 4 or...

AT&T / customer service/ sim card

Na
Navydr81 on Aug 8, 2018

I went to the Yukon, Oklahoma store to add a line and get a sim card for a phone I already own. My information was taken and was told it would be 20-30 minutes. No worries, I can wait. Five minutes later a new customer enters the store and proceeds to get skipped ahead of me in the ATT que...

AT&T / directv takeover

Ar
Arnie Rodriguez on Aug 8, 2018

AT&T has taken over Directv and they increased my bill without notice. It was 60.24 /month with no additional services... increased to 100.99/month. I called to rectify, then complaint after being transferred 3 times from Mrs Lucer, Mr Randy, then Mrs Ella. Basically they told me to go...

AT and T / internet/direct tv

Je
jeaninecon on Aug 4, 2018

in may 2018 I moved to a new address, schedule with at&T to have my services moved on date of this they told me that they do not provide service at my new address and cancelled my accounts. since then I have received a bill every month in June I received a bill for services rendered called...

AT&T / direct tv and internet

Ra
Randy16 on Jul 31, 2018

After 12 years of being a good customer thru all the changes and problems att deceived Us and change our plan without notice . We were on a plan they wanted to stop because we did not agree to terms . My suggestion is NOT to agree to anything, they have the choice, if and who should...

AT&T / getting help online through chat

Ca
Cathy Enderby on Jul 31, 2018

Last week, it took around 3 hours to get help with getting a better internet deal! Today it took about the same amount of time trying to get my new wireless device connected. The website kept saying that it could not find the number for my device so I got on Chat. OMG, after 2 and a half...

ATT Direct TV / service

Ja
James Yanda on Jul 29, 2018

Had a service technician appointment for 2 weeks now first time technician never came but said he did so they reschedule my appointment for a week later now they come today and have the wrong order called at&t to get the rite order number technician said he would be back and just found out...

AT&T / was told a cust. service supervisor would contact me... never happened

Ly
Lyn Canyon on Jul 21, 2018

I changed my service after bill was raised again. Customer Service told me internet speed would not change. It slowed considerably. I again called customer service told her partculars...everytime I asked her if my internet speed changed she went off on something else. This happened 4...

AT&T / direct tv

Su
Susan Sanders on Jul 21, 2018

My name is Susan Sanders, On June 25 or about that time frame I place an order to transfer my service from 4900 Spencer lakes Dr #1125 to a new apartment in the same complex 4900 Falcon Mill Rd #527. The only date they had available was July 7th for install. Which was after my move. Att...

AT&T / incomplete uverse installation

Ro
Robert Hebert on Jul 16, 2018

My name is Robert Hebert. My cell is 225-939-9532 and my email is papabear1431@outlook.com. On June 28th we had Uverse reinstalled due to poor performance by DirectTV. After the tech had removed all the DirectTV equipment, he tell us that he has no DVRs and we should get one the next week...

AT&T U Verse / Bundle Phone/Tv/Internet

Ma
Mauriswany on Jul 16, 2018

I became an ATT U-verse for the very first time 3/30/18 I was told if I bundled my services I would be discounted as well as get $400 in Visa cards also HBO Showtime and stars for three months free. I did receive the visa gift cards I never did receive the three months free of premium...

AT&T / lg v30 cell phone

Ca
Cathy cay on Jul 15, 2018

/15/2018 I purchased a phone from the At&t store here in Montrose Colorado in March of 2018. Unfortunately the sales reps saw a newly widowed mark walk through the door. They pushed me to buy a LG V30 saying it was just the best, long life on the battery, great pictures and on and on. One...

A T And T / requested phone upgrade and upgraded phone service

Co
cowboysu on Jul 5, 2018

On Tuesday, July 3 I ordered new phones and upgraded service per your chat line. I first talked with Steve - then Roal (Roel). He came up with a plan that I was satisfied with. It included the new Samsung Galaxy 9+ and the free phone was the SG 9 upgrades. It included unlimited talk, text...

AT&T / sale of wireless package that was proven misleading

Dr
Dr. Joseph Liran on Jul 3, 2018

On may 22nd I have arrived to the us from israel. As I was planning to travel and meet with friends, I needed a cellular package that eill be reliable and have both talks and data coverage in all the states I was planning to visit. On the 23rd of may 2018, I entered an at&t store in ocean...

AT&T Wireless / wireless service

Ss
Ssnkk on Jul 2, 2018

I have a pre-paid account with AT&T with an android called Alcatel Ideal. I am disabled and spend a lot of time at home, so my data usage is always low. I thought why not go back to a flip phone? I called AT&T and was told they had an LG flip phone, which I was originally told would be...

AT&T / direct tv and internet

Fs
F S on Jun 27, 2018

Previous account number 157855891 i am reaching out to your department regarding the customer service I've received over the past 18 months. When I first signed up for these services in December of 2016 i was told my bill would maintain the same amount throughout the life of my contract...

AT & T / online cell phone purchase

Tr
Trish Kootstra on Jun 26, 2018

On 5/11/2018 I purchased a Iphone X from the online site. They shipped the phone and shipped a label to return my Iphone 6s. I followed the instructions on what to do to the phone to clear it and put it in the box that my new phone came in as instructed, put the label on the box and put it...

AT&T / at&t wireless (cellular)

Dm
D M Albertson on Jun 23, 2018

I switched from Sprint to ATT Wireless last year. In Nov 2017 I added a line (unlimited everything) and was to get BOGO iphoneX and iphone8 while getting $25 off DirectTV and free HBO for life. I was told we could use one of our current numbers on the new line. My bills were to be around...