Service
The service in this location is disgusting, there always slow and nasty and there wearing no mask well there mask is down on there face! And there wearing gloves and touching thing like the doors bring food out to cars and then touching the food. I made a few complaints about this location and nothing is ever being done. There dirty and nasty and something...
Read full complaintService and food
My family was in Burger King to eat 9-15-20 at 5:00pm dining in. When we walked in there was water all over the floor, my child almost fell from all of the standing water. We ordered and waited almost 40 minutes before I went up to cancel our order and ask for a refund. As I was waiting for our refund, multiple other customers were in the drive thru...
Customer
last weekend I order a waber and fish Sandwish the fish sandwish test very dray and not fresh looks like it has been in heat box for too long and the sevice was so bad I al ready had complain to the head quarter before and no action have been mad
Thy will not pay me my wages been before march waiting on my wages
Please help with this problem i have been qaiting the managers give me the run around thy will not give me hr number rude and thy are disrespectful
Asked for a tip; cheated a whopper sandwich
At the end of March last year a new employee told me because of the covid shut in, he wasnt making much money and begged for a tip. Burger King needs to keep an eye on the employees in this location which is at University and power in Mesa, Az. Today I ordered 2 whoppers and 1 double whopper. It showed on the drive through screen and said 12.01 price. When...
Read full complaintManager of this BK: yelling in Spanish across the whole place.
The Manager of this BK continues to yell across the whole restaurant in Spanish. Very stressful to me. She is very efficient though & does well managing this place.
BK 12921
Order missed up
I went to the burger King in morganton nc off of s sterling st and my whole order was miss up didn't notice till was home I called the restaurant and they give me the run around
Product / service
Does the following restriction apply to all locations or just the Fort Lee, Virginia (#5197)? I recently downloaded the BK app and I got a few codes to use for certain meals. I clicked to redeem one code and it exited after 15 minutes. Well I was not able to use it at this location because they say they are not taking Mobil coupons. So I lost a code...
Read full complaintFood quality
On 09/10 around 5:30 pm. my family went to Burger King in Winona, Ms. We ordered 3 meals, one with onion rings. After we got home we discovered we had 3 order of fries and no onion rings. While attempting to eat my whopper, half of my meat fell out. Why was my meat cut in half? Also our fries were cold. I hate cold fries. Please get your quality of service corrected.
Read full complaintDrive through
I went to the burger king in clifton texas today on my lunch break. I sat in line for about 20 minutes then came my turn to order, lady said over the speaker she would be right with me. I waited another 5 to 10 minutes and left as I was pulling through the lot to leave there were two employees sitting out side smoking instead of helping customers.
Read full complaintEmployee named shyteria smith was smoking meth in the restroom
I went to use the restroom inside burger king in westminster sc and a employee named shyteria smith was smoking meth in the bathroom stall my daughter and i seen it and we told the manager she did nothing about that employee should be terminated immediately please have a joyus and blessed day id really appricate if this person is fired it really upset us
$5 croissan'wich meal for 2 on telephone app "offers"
We quit going to Burger King in the morning for breakfast because the hash browns were always either raw & oily soggy or overcooked to the point there was no soft middle only dry & crispy hard. We started going to Hardees in the morning instead. We did go to Burger King & take advantage of your 2 for $5 Whopper deal a couple of days ago. While we were...
Read full complaintBeing overcharged. Receiving incorrect order. Poor quality and old food. Customer service sucks
I stopped eating at all Burger Kings over a year ago. Decided to give em one more chance. Same mad dog manager that made all the mistakes a year ago... Came from around the corner to take my order. This unfriendly, unprofessional, old gangster looking [censored] bag took my order. He looked miserable doing that. Looked pissed off when I presented my coupon...
Read full complaintdidnt recieve my full order
ordered 2 whopper meals for 8.99 with coupon also ordered mozarella sticks for 2.99 and never recieved them this was on 9/9 about 4;15 at burger king 13053
Virtual gift card
I've been trying to use a virtual gift card for I guess couple months now it was given to me by my son for my Mother's Day gift I was told by one of your personnel that you do not have the R machines in the stores that it requires to use so the manager can put the information in so I talk to someone else within the company who I was going to meet who was in...
Read full complaintService, product and restaurant condition...
Today 9/8/20 at 12:52 pm my husband and I went to Burger King #9485 for lunch. We were meet by a big sheet of thin clear plastic (wrinkled) attached
by masking tape and thumb tacks. It was placed across the ordering area and registers. Sanitary? How do you wipe that down?
We had to wait for an unpleasant employee to take our order. Received our order with no pleasantries as well. Soda machines were closed for safety, so we had to wait in line for a refill. I also observed an employee in the cooking area with gloves on a cell phone pushing buttons then talking on it or maybe listening. Hope she changed her gloves (washed hands?). Another employee exited the food work area with out a mask on. What's with that? Over all our experience was disgusting. We couldn't even finish our lunch.
Have it your way with a side of covid? Maybe you should review your CDC ACTS with your employees.
Impossible whopper
Purchased 2 Impossible Whoppers at store #4959 and they were COLD. This was very disappointing, because I had purchased one a month before at another Burger King and I liked it. I was purchasing this to share my experience with my wife. She has a heart condition and is not supposed to eat red meat. I thought this could be a good alternative for her.
Read full complaintCulture insensitivity
We went to the Burger King below and asked for a whopper with everything but the beef. This is an order we have been placing for years but the manager Brittany was insistent that they don't make them this way and refused to serve us. We are both physicians and was shocked that Brittany could not accommodate such a simple request. We also explained that we...
Read full complaintOvercharge & poor service
We ordered at the Burger King #11922. We ordered off the 2/$6 menu .plus a small fry an
Nd sm. Drink total$15.51. Overcharged. We have 2 gift cards. Card#[protected]..value$6.21. Card#[protected].. Value $10.00. We were told neither card had any money on it.. I had checked on your site. Very upset customer.when I purchased these cards at Christmas I bought $100 worth. I don't know if I will ever go back . Let alone but more cards.
The 1 dollar milk shake
the cup is to small to hold a milk shake, so that it is to small to be supported by the standard cup holder designed for larger cups. To help make them fit napkins are used to increase the size of the cups to so the cup holder will support the cups. It does a poor job of doing so and the cups will very easily fall over spilling the milk shake out and if it...
Read full complaintAbout Burger King
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