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The price and quality of the food I received.
Hello, I stop and picked up dinner yesterday and I used a coupon and got the 2 for 5 special along with a icee for a dollar the total came to $14.14. I asked several people about it and they said it was correct. I was wondering how do 5.00+3.00+1.00+.60+1.26=14.14, I calculated 10.86. The receipt shows 14.14 and the staff said it is correct. The staff wa...
Read full review of Burger KingProduct quality
9/17/20 stopped & got the 2/$5 chicken and fish sandwich & an oreo shake. Took the first drink & got a mouth full of long blond hair and what I can only describe as possibly skin (the size of a thumb nail). I have never pulled over to vomit so quickly in my life. The sandwiches were disgusting looking as well. Could not eat them. Good grief! What has happened to quality here.
Read full review of Burger KingThe online order states to be their before 11 & I showed up at 10:55 in wareham may burger king and they wouldn’t serve me
The online order states to be their before 11 & I showed up at 10:55 in wareham may burger king and they wouldn't serve me... I always pick it up right before 11 & never have an issue. Their saying your wrong and I have to get by 1030. What's the point of online ordering then? I am really tired of the burger king workers making up their own rules, giving attitude & never answering their phones.
Read full review of Burger KingRude and unprofessional staff
Went to Burger King on national cheeseburger day in the U.S. On the website you advised.59 cheeseburgers. Asked and did not give me any code! Went to the Burger King in Hayward Ca. On Hesperian blvd. They said I need a code, I told them on line there was no code. The response rudely, "we can't help you!" It's national cheeseburger day? Then they changed the...
Read full review of Burger KingCustomer service
I purchase product from the Mount Vernon Burger King on average of three times a week and have for almost a year. This morning (Sept 18) I experience d one of the most inexcusable customer service examples I have ever seen. A homeless person was in line ahead of me and the lady behind the counter did everything to pretend she did not see him. This went on...
Read full review of Burger KingService
The service in this location is disgusting, there always slow and nasty and there wearing no mask well there mask is down on there face! And there wearing gloves and touching thing like the doors bring food out to cars and then touching the food. I made a few complaints about this location and nothing is ever being done. There dirty and nasty and something...
Read full review of Burger KingService and food
My family was in Burger King to eat 9-15-20 at 5:00pm dining in. When we walked in there was water all over the floor, my child almost fell from all of the standing water. We ordered and waited almost 40 minutes before I went up to cancel our order and ask for a refund. As I was waiting for our refund, multiple other customers were in the drive thru...
Customer
last weekend I order a waber and fish Sandwish the fish sandwish test very dray and not fresh looks like it has been in heat box for too long and the sevice was so bad I al ready had complain to the head quarter before and no action have been mad
Thy will not pay me my wages been before march waiting on my wages
Please help with this problem i have been qaiting the managers give me the run around thy will not give me hr number rude and thy are disrespectful
Asked for a tip; cheated a whopper sandwich
At the end of March last year a new employee told me because of the covid shut in, he wasnt making much money and begged for a tip. Burger King needs to keep an eye on the employees in this location which is at University and power in Mesa, Az. Today I ordered 2 whoppers and 1 double whopper. It showed on the drive through screen and said 12.01 price. When...
Read full review of Burger KingManager of this BK: yelling in Spanish across the whole place.
The Manager of this BK continues to yell across the whole restaurant in Spanish. Very stressful to me. She is very efficient though & does well managing this place.
BK 12921
Order missed up
I went to the burger King in morganton nc off of s sterling st and my whole order was miss up didn't notice till was home I called the restaurant and they give me the run around
Product / service
Does the following restriction apply to all locations or just the Fort Lee, Virginia (#5197)? I recently downloaded the BK app and I got a few codes to use for certain meals. I clicked to redeem one code and it exited after 15 minutes. Well I was not able to use it at this location because they say they are not taking Mobil coupons. So I lost a code...
Read full review of Burger KingFood quality
On 09/10 around 5:30 pm. my family went to Burger King in Winona, Ms. We ordered 3 meals, one with onion rings. After we got home we discovered we had 3 order of fries and no onion rings. While attempting to eat my whopper, half of my meat fell out. Why was my meat cut in half? Also our fries were cold. I hate cold fries. Please get your quality of service corrected.
Read full review of Burger KingDrive through
I went to the burger king in clifton texas today on my lunch break. I sat in line for about 20 minutes then came my turn to order, lady said over the speaker she would be right with me. I waited another 5 to 10 minutes and left as I was pulling through the lot to leave there were two employees sitting out side smoking instead of helping customers.
Read full review of Burger KingEmployee named shyteria smith was smoking meth in the restroom
I went to use the restroom inside burger king in westminster sc and a employee named shyteria smith was smoking meth in the bathroom stall my daughter and i seen it and we told the manager she did nothing about that employee should be terminated immediately please have a joyus and blessed day id really appricate if this person is fired it really upset us
$5 croissan'wich meal for 2 on telephone app "offers"
We quit going to Burger King in the morning for breakfast because the hash browns were always either raw & oily soggy or overcooked to the point there was no soft middle only dry & crispy hard. We started going to Hardees in the morning instead. We did go to Burger King & take advantage of your 2 for $5 Whopper deal a couple of days ago. While we were...
Read full review of Burger KingBeing overcharged. Receiving incorrect order. Poor quality and old food. Customer service sucks
I stopped eating at all Burger Kings over a year ago. Decided to give em one more chance. Same mad dog manager that made all the mistakes a year ago... Came from around the corner to take my order. This unfriendly, unprofessional, old gangster looking [censored] bag took my order. He looked miserable doing that. Looked pissed off when I presented my coupon...
Read full review of Burger Kingdidnt recieve my full order
ordered 2 whopper meals for 8.99 with coupon also ordered mozarella sticks for 2.99 and never recieved them this was on 9/9 about 4;15 at burger king 13053
Virtual gift card
I've been trying to use a virtual gift card for I guess couple months now it was given to me by my son for my Mother's Day gift I was told by one of your personnel that you do not have the R machines in the stores that it requires to use so the manager can put the information in so I talk to someone else within the company who I was going to meet who was in...
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
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